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Full-time
bachelor degree
Posted 51d ago
~40 hrs/week
Responsibilities
Responsible for internal sales enablement and cross-team operational training to boost productivity and efficiency. This includes developing standardized training materials for product knowledge, sales SOPs, and upskilling the Sales OPS team.
Requirements
Requires a bachelor's degree and at least 4 years of experience in Sales Enablement, Training, or L&D. Candidates must be proficient in CRM systems and capable of designing and delivering training in a fast-paced environment.
Full job description
About EPOS
Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.
Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.
With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.
Role Overview
Responsible for internal sales enablement and cross-team operational training. This role delivers product, workflow, project management and efficiency training to frontline sales teams, and empowers Sales OPS team to standardize customer education and boost mid-sales operational efficiency.
Key Responsibilities
Internal Sales Team Enablement
Develop and update standardized sales training courses and materials covering product knowledge, sales SOPs, project management and efficiency optimization. Identify team capability gaps, deliver targeted training and coaching, standardize sales practices and improve overall sales team productivity.
Sales OPS Team Enablement
Upskill Sales OPS team on mid-sales operations, standardized customer education, customer communication and project coordination. Help streamline daily operations, improve customer-facing service quality, minimize operational risks and enhance cross-team collaboration.
Training Management & Iteration
Monitor training effectiveness, compile training statistics and conduct regular outcome reviews. Collect team feedback, iterate training content aligned with product and process updates, and continuously optimize sales system capabilities.
Bachelor’s degree in Business, Marketing, HR or related field
Minimum 4 years’ experience in Sales Enablement, Sales Training, Sales Ops, or L&D
Experience training or partnering closely with frontline sales representatives in POS, SaaS, or fintech environments
Able to design, prepare and deliver training, including onboarding programs
Strong understanding of sales process and sales KPIs
Able to identify skill gaps and improve sales performance using KPI-based performance improvement methods
Experience with coaching frameworks and train-the-trainer methods
Good communication and presentation skills with business-fluent English; business-fluent BM or Mandarin is a plus
Proficient in Excel and CRM systems (e.g. Salesforce, HubSpot)
Ant International’s Antom is a leading provider of payment processing services to merchants worldwide. Antom provides one-stop, vertical-specific digital payment solutions to meet the payment needs for merchants of all sizes. Antom currently supports merchants in over 40 countries, including, amongst others, the Chinese mainland, Hong Kong SAR, Japan, Thailand, Malaysia, Indonesia, Philippines, Vietnam, Singapore, United States, United Kingdom and the EU countries, and offers over 250 payment methods globally.
Antom also provides digital marketing solutions, A+ rewards, which is a flexible marketing mini program/SDK built into e-wallets and payment apps that connects and boosts interactions between brands and customers, helping global merchants to distribute a wide range of discounts to users of different digital payment platforms, helping them to acquire and retain consumers.
Offices: 128 Beach Road #20-01 Guoco Midtown, Singapore , Singapore 189773, SG · Level 24, G Tower, 199, Jalan Tun Razak, Kuala Lumpur , Wilayah Persekutuan 50400, MY · Kyobashi Edogrand 27F, 2-2-1 Kyobashi,, Chuo-ku, Tokyo 104-0031, JP · 8F State Tower Namsan, 100 Toegey-ro, Gung-gu, Seoul 04631, KR · 8 Soi Sukhumvit 40, 15-17, 20, 25-27Fl. Khet Khlong Toei, Krung Thep Maha Nakhon, Bangkok, Bangkok 10110, TH
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