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$150k–$202k/yr
Full-time
Health Insurance, Dental Insurance, Vision Insurance, One Medical Accounts, HSA, FSA
Posted 51d ago
~40 hrs/week
Responsibilities
Lead the acquisition and activation strategy for members, focusing on care continuity for higher-acuity patients. Define growth KPIs and manage a continuous experimentation roadmap to remove friction from care engagement.
Requirements
Requires 5+ years of consumer-facing product management experience with a proven track record in driving user growth and expert-level experimentation skills. Experience in health tech or hypergrowth startups is preferred.
Full job description
Our mission: eliminating every barrier to mental health.
Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage.
Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners.
As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission.
We are looking for a Senior Product Manager to lead our acquisition and activation strategy, with a particular focus on care continuity for higher-acuity members. Reporting to the Senior Director of Product, Member Growth, you will operate at the intersection of growth strategy, clinical care models, and product execution, shaping how Spring Health scales program impact through data-driven iteration, experimentation, and system-level thinking.
Please note that this is a hybrid rolebased in San Francisco, with an expectation to be in office 2-3 days a week. Our office is located at 44 Montgomery Street.
What you’ll be doing:
Contribute to our mission to eliminate every barrier to mental healthcare for our members.
Define and own growth KPIs for acquisition and activation, ensuring metrics reflect both business outcomes and clinical intent.
Identify, prioritize, and test growth levers across the member journey, with a focus on acquisition and activation for higher-acuity members.
Build and maintain a continuous experimentation roadmap, partnering with data, design, engineering, data science, marketing, and clinical teams to rapidly design ethical, clinically sound tests that drive measurable impact.
Organize cross-functional teams to ship, measure, and iterate on member-facing experiences and internal workflows that remove friction from care engagement.
Use qualitative insights, behavioral data, and experimentation results to continuously refine strategy and prioritization.
Conduct market analysis to identify and apply new techniques to reach and engage members across a wide range of populations.
Autonomously leverage data to inform product decisions, measure effectiveness, and iterate.
Develop high-quality documentation & artifacts to ensure clarity for cross-functional partners and stakeholders.
Guide product development lifecycle at every stage, optimizing processes and rituals that help the team thrive.
What success looks like in this role:
Meet or exceed targets for utilization and revenue for Specialty Care.
A clear, data-informed growth roadmap that aligns clinical priorities with measurable engagement and retention improvements.
Foster a team culture of high-velocity experimentation and continuous improvement.
Cross-functional teams are aligned on what growth means and how it’s measured.
Your work meaningfully contributes to both member outcomes and business impact without compromising care quality.
What you’ll bring:
5+ years of consumer-facing product management experience, with a track record of driving user growth.
Strong analytical skills and experience with data-driven decision making.
Expert-level experimentation skills, including hypothesis generation, A/B testing, results analysis, and iterative development.
Experience working with cross-channel customer marketing platforms and A/B testing tools.
Exceptional communication, organizational, and collaboration skills.
Passion for mental health and a commitment to improving access to care.
Ability to thrive in a fast-paced environment.
Preferred qualifications:
Healthcare / health tech or benefits tech experience
Hypergrowth start-up experience
Fluency with Looker, Mixpanel, Iterable, and/or Eppo
The target base salary range for this position is $150,000 - $202,400, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Databaseat minimum to ensure competitive and fair pay.
Benefits provided by Spring Health:
Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.
Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medicalaccounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
Employer sponsored 401(k) match of up to 2% for retirement planning
A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
We offer competitive paid time off policies including vacation, sick leave and company holidays.
At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals.
Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
Access toWellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
Up to $1,000 Professional Development Reimbursement a year.
$200 per year donation matching to support your favorite causes.
Not sure if you meet every requirement?Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.
Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.
Be seen. Be you. Be well. At Spring Health™, we support teams and families with personalized mental health care.
Industry
Mental Health Care
Company size
1,001-5,000 employees
Founded
2016
Headquarters
New York City, NY
LinkedIn followers
265,642
Total funding
$467M
At Spring Health™, we help employers modernize their behavioral health benefits with the most effective, comprehensive solution for employee mental wellbeing. Our offering functions as a single front door to any type of care - from digital exercises, to EAP services, to coaching, therapy, or medication.
We use a proprietary assessment and machine-learning technology to understand all of the conditions a person may be experiencing, and use those results to match them to a care plan personalized to their needs. Each member has access to a Care Navigator to help guide them through their options, assist in booking appointments with therapists, and connect them to domain experts across work-life, legal, or financial services.
This innovative, personalized approach to care, paired with a seamless, high-touch member experience makes Spring Health™ the most holistic, effective behavioral health benefit for modern, people-first employers.
Suicidal crisis or emotional distress – For immediate help for you or someone else, call 1-800-273-8255. Available 24/7.
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