R10095986 Sales Support Specialist (Open)

Location:

Orlando, FL (MD) - Filling medical

How will you CONTRIBUTE and GROW?

We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative.

At Airgas, we RESPECT, HONOR and VALUE diversity.

Airgas is Hiring for a Sales Support Specialist in Orlando, FL!

We are looking for you!

• Hybrid Office Schedule

• Up to 10% Travel

• Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.

• Support for Parents: We offer a 14-week paid child birth benefit to support growing families.

• Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.

• Early Access: Your benefits start after just 30 days of employment

Recruiter: Porschal Ford | [email protected] |

The Sales Support Specialist will support the sales representatives and will act as the pricing execution resource for the local areas, facilitate pricing through system requests, monitor price overrides, and support the rollout of price increases. You will also contribute by resolving customer disputes. You will engage in field-based partnerships and conduct cylinder quality reviews to ensure operational excellence. You will collaborate with local teams by visiting branches to provide hands-on support and foster alignment across our network.

• Maintains excellent internal customer service by assisting sales teams with contract management, equipment sales agreements, price management, and other tasks to support the team.

• Produces sales and margin analysis, as well as usage reports to Account Managers on an adhoc basis, utilizing data available in BW (Business Warehouse), PowerBI, and in SAP.

• Facilitates all special pricing from sales representatives.

• Provides comprehensive PSA support and contract review, submits sales deal pricing in PROS (Smart Price Management), and partners with Account Managers and District Managers to coordinate effective price increases.

• Prepares business review and performance service reports for account managers to use in sales strategies.

• Supports the dispute workbench for the designated area, resolving customer issues with pricing through collaboration.

• Creates new sold-to accounts and validates account accuracy setup for the area.

• Coordinates efforts with the e-business team to set up customers on Airgas.com.

• Proactively identifies opportunities to review account pricing and areas where we can further support the account.

• Submits and updates all contract pricing for designated districts.

  Supports the sales team with all PPRs (Periodic Price Reviews) for the designated districts

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Are you a MATCH?

Required Qualifications:

• Bachelor’s Degree or equivalent experience.

• Valid driver’s license and reliable personal vehicle with insurance coverage.

• Proficiency in common email, spreadsheet, word processing, and presentation software.

• Effective verbal and written communication skills with a demonstrated ability to build alignment across different departments.

• Proven experience supporting sales teams or working within a customer-centric business environment.

• A team-oriented mindset with the ability to foster understanding when resolving complex pricing or customer disputes

• Excellent skills in building alignment and navigating agreements to meet customer needs.

• High-level presentation and public speaking skills

• Ability to foster understanding and connect with individuals from different backgrounds.

• The ability to prioritize multiple tasks in a fast-paced environment while maintaining an excellent level of support for your colleagues.

Preferred Qualifications:

• Familiarity with, or a strong desire to learn about, industrial, specialty, and medical gases.

• Experience utilizing data tools such as SAP, PowerBI, or similar ERP/Business Warehouse systems to provide insights for the team.

• Experience working in a field-based or branch-support environment where you’ve enjoyed collaborating with local teams to improve processes.

Benefits

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.

Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees’ dependents, and an Airgas Scholarship Program for dependent children.

Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility.

Your DIFFERENCES enhance our PERFORMANCE

At Airgas, we are committed to building a workplace that embraces  the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

About Airgas 

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. 

Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.

Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you’ll find a welcoming workplace where you’re valued for who you are and where you can fill your potential while growing a fulfilling career — whatever path you choose.

Equal Employment Opportunity Information
 

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.  

Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. 

Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at [email protected].

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