Zurich, Zurich, Switzerland · Hybrid
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and w…
Skills: Customer Experience Evaluation, Observation, Feedback Reporting, Attention To Detail, Organization
Zurich, Zurich, Switzerland · On-site
Job Title: Membership Growth and Club Experience Specialist – DACH Area: Membership Growth & Experience Reports to: Team Lead of Regional Membership Growth & Experience Classification: Full-time position Location: Europe…
Skills: Membership Growth, Club Experience Management, Consulting, Workshop Facilitation, Public Speaking
Zurich, Zurich, Switzerland · On-site
$3k–$4k/mo
Deine Aufgaben Wir suchen eine engagierte Persönlichkeit als Sales Assistant für unseren Store im Herzen von Zürich. Freundlicher Empfang und kompetente Beratung unserer Kundschaft im Store Vorstellung und Präsentation u…
Skills: Customer Consulting, Sales Closing, Visual Merchandising, Inventory Management, Order Processing
Zurich, Zurich, Switzerland · On-site
Stellenbeschreibung Als Mitarbeiter*in im Verkauf bist du das freundliche Gesicht, das unsere Kund*innen begrüßt und verkörperst das Herz unserer Marke. Bei uns wirst Du die Möglichkeit haben, unseren Kund*innen in jeder…
Skills: Customer Orientation, Adaptability, Flexibility, Proactivity, Communication Skills
Zurich, Zurich, Switzerland · On-site
Die Select Service Partner (Schweiz) AG gehört zur international tätigen SSP Group plc., einem führenden Unternehmen im Bereich der Verkehrsgastronomie. An unseren Standorten am Flughafen Zürich und in der Stadt Zürich b…
Skills: IT Affinity, Administrative Skills, First Level IT Support, Inventory Management, Accounting Interface
Zurich, Zurich, Switzerland · On-site
Forward Logistics T1 What this Job Entails: Forward Logistics Tier 1 is responsible for receiving & inspecting shipments and verifying accurate deliveries against purchase orders. Performing Putaways, inventory asset tag…
Skills: Inventory Management, Hardware Picking, Shipping and Receiving, Asset Tagging, Ticketing Systems
Zurich, Zurich, Switzerland · On-site
. Store Manager – 100% – Zürich bahnhofstrasse – july 2026 Join our team, infuse your energy and passion, and help make this event a resounding success! At Sephora, beauty is about feeling seen, valued, and empowered, in…
Skills: Team Leadership, Retail Management, Sales Analysis, Visual Merchandising, Customer Service
Zurich, Zurich, Switzerland · Hybrid
About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from trave…
Skills: Fraud Prevention, Payment Authorization, Risk Strategy, Card Operations, Dispute Management
Zurich, Zurich, Switzerland · On-site
In this role, you will obtain maximum possible sales results and responsible for Retail budget achievement of stores in his/her area. You will support and develop sales of products in all existing collections by motivati…
Skills: Luxury Sales, CRM, Visual Merchandising, Customer Relationship Management, Storytelling
Zurich, Zurich, Switzerland · Hybrid
At Sunrise, we think bigger, go further and create new ideas. For us working culture means achieving great things together. It’s where respect and innovative ideas combine with real teamwork – every voice counts, every p…
Skills: Customer Retention, Base Management, Data Analysis, Churn Prevention, Customer Segmentation
Zurich, Zurich, Switzerland · On-site
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wid…
Skills: Account Management, Strategic Partnership Building, Commercial Acumen, Sales Pipeline Management, Stakeholder Management
Zurich, Zurich, Switzerland · On-site
Deine Aufgaben Du kennst unsere vielfältigen Produkte und Service-Angebote, bietest unseren Kundinnen und Kunden massgeschneiderte Lösungen an und überzeugst sie mit deiner Verkaufskompetenz Du betreust unsere Kundinnen …
Skills: Sales Competence, Customer Service, Cashier Operations, Complaint Management, Administrative Skills
Zurich, Zurich, Switzerland · Hybrid
Job Beschreibung Werde Teil eines schnell wachsenden Schweizer SaaS-Scale-ups Bei Timly sorgen wir dafür, dass Geräte, Maschinen und Anlagen genau dann einsatzbereit sind, wenn sie gebraucht werden - vom Büro bis zur Bau…
Skills: Customer Success Management, Account Management, Onboarding, Churn Mitigation, Upselling
Zurich, Zurich, Switzerland · On-site
Lovisa ist ein Fast-Fashion-Einzelhandel Lovisa ist ein globales Unternehmen mit ansteckendem, dynamischem Wachstum Besuche uns auf careers.lovisa.com/de Zusatzleistungen Ein erster Schritt in eine Management-Karriere in…
Skills: Leadership, Team Management, Customer Service, Fashion Trends, Coaching
Zurich, Zurich, Switzerland · On-site
<p>Wir sind ein innovativer IT- und Managed Service Provider aus Zürich. Klingt kompliziert, ist aber einfach gesagt: Wir sorgen dafür, dass unsere Kundinnen und Kunden zuverlässig, sicher und entspannt arbeiten können, …
Skills: Platform Development, Cloud Solutions, Network Administration, IT Security, Technical Support
Zurich, Zurich, Switzerland · Hybrid
LumApps is now more than just an Employee Experience Platform — it is an AI-powered Employee Hub that supports companies in their digital transformation of communication, collaboration, and engagement with their customer…
Skills: French Fluency, English Fluency, Customer Success Management, SaaS Business Acumen, Active Listening
Zollikofen, Bern, Switzerland · On-site
Dein Gestaltungspielraum In dieser Schlüsselposition verantwortest du den gesamtheitlichen Betrieb und die Weiterentwicklung unserer Cloud Managed Services in der Schweiz. Du stellst eine hohe Servicequalität sicher, opt…
Skills: Cloud Managed Services, Cloud Transformation, IT Service Management, Cloud Governance, FinOps
Zollikofen, Bern, Switzerland · On-site
Dein Gestaltungspielraum In dieser Schlüsselposition verantwortest du die ganzheitliche Steuerung unseres Customer Service Managements im Bestandskundengeschäft. Du stellst sicher, dass unsere Kunden eine konsistente, ho…
Skills: B2B Customer Management, Service Management, Strategic Leadership, KPI Management, Escalation Management
Zurich, Zurich, Switzerland · On-site
ABOUT US Indie Campers is a global leader in road trip travel, offering thousands of customers the freedom to explore the world in fully equipped campervans and RVs. As we expand our product offerings, we rely on excepti…
Skills: Customer Service, Sales Conversions, RV Technical Knowledge, CRM Management, Lead Management
Zurich, Zurich, Switzerland · On-site
ÜBER UNS Indie Campers ist ein weltweit führendes Unternehmen im Bereich Roadtrip-Reisen und bietet Tausenden von Kunden die Freiheit, die Welt mit voll ausgestatteten Campervans und Wohnmobilen zu erkunden. Mit der Erwe…
Skills: Customer Service, Sales, Vehicle Demonstrations, CRM Management, Lead Management
Zurich, Zurich, Switzerland • Hybrid
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Discreetly assess customer experiences at luxury boutiques or online platforms to provide critical feedback. Observe ambiance and service quality to help premium brands refine their customer services.
Must be at least 18 years old, a fluent German speaker, and a current customer of luxury brands. Candidates must be impartial, detail-oriented, and not currently under contract with any retail brands.
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
Our Luxury Partners:
Fashion & Couture
Jewelry & Watches
Beauty & Skincare
Automotive
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Transforming Experiences.
CXG provides innovative solutions to enhance customer experience and improve the performance of premium and luxury brands. With expertise in the premium and luxury market and over 200 iconic brand partnerships, we support clients throughout their CX journey by providing insights and driving change. Our 4 practices - Customer Insights, Measurement, Consulting & Transformation, and the Academy - offer a comprehensive CX transformation framework. Founded in China in 2006, CXG has evolved into a global business with 12 offices in 70 countries across 4 continents and a team of over 200 professionals. Our growing network of customer experience experts, including evaluators, learning consultants, and strategic consultants, help brands elevate their experiences to provide a seamless and valuable customer journey. At CXG, we understand that customer needs are constantly evolving, and our solutions are designed to meet these changing needs. Our research, measurement, training, coaching, and consulting support are united under one proposition, making us a one-stop-shop for all your CX transformation needs. We are CXG.
Offices: Barsha Heights, 1507 Damac Smart Heights, Dubai, Dubai 390465, AE · 27 Hillier Street, Room 1403, 14th Floor, Fu Fai Commercial Centre, Hong Kong, HK · 25, Wilton Road, SW1V 1LW, London, England, GB · 10th Jay street, Brooklyn, Soho Works, New York, New York NY 11201, US · 28, Rue de Châteaudun, 75009, Paris, Île-de-France 75009, FR
There are currently 170 open customer service & support positions in Zurich, Switzerland listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Julius Baer, Accor, SSP Group plc, Indie Campers, C&A, among others. Browse the listings above to see every active employer.
Yes — 33 of the 170 open customer service & support positions offer remote or hybrid work (4 remote, 29 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
