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Customer Service & Support Jobs in Basel, Switzerland (Now Hiring) — 22 open

Agilent Technologies logoAgilent Technologies

Field Service Engineer – Atomic Spectroscopy

Basel, Basel-City, Switzerland · Hybrid

Senior$500M raised

Job Description Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applicati…

Skills: Atomic Spectroscopy, ICP-MS, AAS, OES, Hardware Installation

avacone Switzerland logoavacone Switzerland

Professional System Engineer (m/w/d)

Basel, Basel-City, Switzerland · On-site

Mid level

Über Avacone Avacone unterstützt Unternehmen bei der Planung, Umsetzung und Optimierung moderner IT- und OT-Infrastrukturen. Unsere Kunden stammen vorwiegend aus dem industriellen Umfeld und setzen auf stabile, sichere u…

Skills: Microsoft Windows Server, Microsoft Windows Client, Active Directory, Group Policy, Microsoft 365

Swisschange logoSwisschange

Trainee Finanzierung & Anlagen 80%-100%

Basel, Basel-City, Switzerland · On-site

$4k–$5k/mo

Entry level

SWISSCHANGE Financial Services AG sucht Trainees, die uns dabei unterstützen, unsere Mission zu erfüllen: Immobilienträume für unsere Kundinnen und Kunden zu realisieren und finanzielle Freiheit zu ermöglichen! Während u…

Skills: Financial Consulting, Asset Management, Pension Consulting, Compliance, Risk Management

Pantex logoPantex

Sicherheitsmitarbeiter (w/m/d) Stadiondienst

Basel, Basel-City, Switzerland · On-site

Entry level

<p>Wir sind Pantex. Wir sichern. Unsere Sicherheitsmitarbeitenden sind täglich in der Deutschschweiz im Einsatz. Werde Teil unseres Stadionteams und trage dazu bei, dass Sportveranstaltungen sicher und reibungslos stattf…

Skills: Access Control, Ticket Verification, Crowd Management, Conflict De-escalation, Emergency Response

Veolia | France logoVeolia | France

Leiter Service Center (m/w/d)

Basel, Basel-City, Switzerland · On-site

Senior

Unternehmensbeschreibung Veolia ist europäischer Marktführer in der Behandlung und Verwertung gefährlicher Abfälle und Altlasten. Seit 1975 erfüllen wir den dringenden Bedarf an gefährlichen Industrieabfällen zum Schutz …

Skills: Team Leadership, Process Management, Project Management, Customer Relationship Management, Logistics Coordination

Radisson Collection logoRadisson Collection

F&B Host (Casual Worker) (m/w/d)

Basel, Basel-City, Switzerland · On-site

Entry level

Unternehmensbeschreibung Die Radisson Hotel Group ist eine der weltweit größten Hotelgruppen mit zehn unverwechselbaren Hotelmarken und über 1.400 Hotels in Betrieb und Entwicklung in mehr als 95 Ländern. Das übergeordne…

Skills: Guest Service, Food and Beverage Service, Food Preparation, Resource Management, Communication

Radisson Collection logoRadisson Collection

F&B Host (Casual Worker) (m/w/d)

Basel, Basel-City, Switzerland · On-site

Entry level

Unternehmensbeschreibung Die Radisson Hotel Group ist eine der weltweit größten Hotelgruppen mit zehn unverwechselbaren Hotelmarken und über 1.400 Hotels in Betrieb und Entwicklung in mehr als 95 Ländern. Das übergeordne…

Skills: Guest Service, Food and Beverage Service, German Language, Communication Skills, Problem Solving

Radisson Collection logoRadisson Collection

F&B Host (Casual Worker) (m/w/d)

Basel, Basel-City, Switzerland · On-site

Entry level

Unternehmensbeschreibung Die Radisson Hotel Group ist eine der weltweit größten Hotelgruppen mit zehn unverwechselbaren Hotelmarken und über 1.400 Hotels in Betrieb und Entwicklung in mehr als 95 Ländern. Das übergeordne…

Skills: Guest Service, Food and Beverage Service, German Language, Communication Skills, Resource Management

Radisson Collection logoRadisson Collection

F&B Host (Casual Worker) (m/w/d)

Basel, Basel-City, Switzerland · On-site

Entry level

Unternehmensbeschreibung Die Radisson Hotel Group ist eine der weltweit größten Hotelgruppen mit zehn unverwechselbaren Hotelmarken und über 1.400 Hotels in Betrieb und Entwicklung in mehr als 95 Ländern. Das übergeordne…

Skills: Guest Service, Food and Beverage Service, German Language, Communication Skills, Problem Solving

Mirpuri Group USA - PANDORA Jewelry Division logoMirpuri Group USA - PANDORA Jewelry Division

Aushilfe (m/w/d) - Basel, Freie Straße

Basel, Basel-City, Switzerland · On-site

Entry level

Basel | Freie Straße | Stundenaushilfe (8std.) Du liebst Schmuck, Menschen – und den Moment, wenn beides zusammenkommt? Dann könnte das hier der perfect match sein! In unserem Pandora Store bist du nicht nur mittendrin i…

Skills: Customer Service, Sales, Creativity, Initiative, English Proficiency

SIXT logoSIXT

Fahrzeugaufbereiter - Car Support Staff (m/w/d) Flughafen - 80%

Basel, Basel-City, Switzerland · On-site

Entry level

Stellenbeschreibung Du hast Benzin im Blut? Du kannst es kaum erwarten mit hochwertigen Luxus-Fahrzeugen zu arbeiten? Dann haben wir den Traumjob für Dich. Wir suchen zum nächstmöglichen Zeitpunkt einen überzeugenden und…

Skills: Vehicle Preparation, Vehicle Cleaning, Customer Service, Driving License Category B, German Language

SWAROVSKI logoSWAROVSKI

Sales Consultant / Verkaufsberater (m/w/d) Teilzeit (20 Std.) Basel

Basel, Basel-City, Switzerland · On-site

Entry level$629M raised

Bei Swarovski zählen deine Ideen - und dein Beitrag sorgt dafür, dass unseren Kund*innen jeden Tag unvergessliche Momente erleben. Bist du bereit, mit einer der bekanntesten Marken in Mode und Design Brillanz zum Leben z…

Skills: Customer Service, Storytelling, Sales Target Achievement, Relationship Building, Retail Technology

Mirpuri Group USA - PANDORA Jewelry Division logoMirpuri Group USA - PANDORA Jewelry Division

Verkäufer (m/w/d) Stundenaushilfe - Basel, Freie Straße

Basel, Basel-City, Switzerland · On-site

Entry level

divdivpstrongBasel | Freie Straße | Stundenaushilfe (8std.)/strong/p/divdivp /p/divdivpDu liebst Schmuck, Menschen – und den Moment, wenn beides zusammenkommt? Dann könnte das hier der perfect match sein! In unserem Pand…

Skills: Customer Service, Sales, Consulting, Creativity, Initiative

Radisson Collection logoRadisson Collection

Servicemitarbeiter (m/w/d)

Basel, Basel-City, Switzerland · On-site

Senior

Unternehmensbeschreibung Die Radisson Hotel Group ist eine der weltweit größten Hotelgruppen mit zehn unverwechselbaren Hotelmarken und über 1.400 Hotels in Betrieb und Entwicklung in mehr als 95 Ländern. Das übergeordne…

Skills: Guest Service, Food and Beverage Service, Bar Service, Banquet and Catering, Resource Management

Royal Caribbean Group logoRoyal Caribbean Group

Dir, Product Development

Basel, Basel-City, Switzerland · On-site

Senior+$18B raised

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent…

Skills: Product Development, Guest Experience Management, Operational Excellence, SOP Implementation, Quality Assurance Auditing

Universität Basel

Sachbearbeiter*in Administration (40%)

Basel, Basel-City, Switzerland · On-site

Mid level

Der Universitätssport Basel bietet ein vielfältiges und freiwilliges Sport- und Bewegungsangebot in über 120 Disziplinen und einem eigenen Fitnesscenter. Jährlich nutzen über 8.000 Studierende, Mitarbeitende und weitere …

Skills: Administration, Customer Service, Office Management, MS Office, German Language

Universität Basel

Sachbearbeiter*in Administration & Support Marketing/Events (40%)

Basel, Basel-City, Switzerland · On-site

Mid level

Der Universitätssport Basel bietet ein vielfältiges und freiwilliges Sport- und Bewegungsangebot in über 120 Disziplinen und einem eigenen Fitnesscenter. Jährlich nutzen über 8.000 Studierende, Mitarbeitende und weitere …

Skills: Administration, Event Organization, Marketing, Customer Service, MS Office

Swiss Life logoSwiss Life

Claims Manager UVG/KTG (80-100%)

Basel, Basel-City, Switzerland · On-site

Mid level

Internationale & dynamische B2B-Versicherung Willkommen bei elipsLife – Deinem innovativen Versicherer für Unternehmen im B2B-Umfeld! Als fester Bestandteil der Personalvorsorgelösungen der Division Swiss Life Internatio…

Skills: Claims Management, Accident Insurance (UVG), Daily Sickness Benefit Insurance (KTG), Case Management, Benefit Assessment

ALPADIA Language Schools logoALPADIA Language Schools

Airport Representative - Basel-Mulhouse - CH - Summer 2026 - (only weekend)

Basel, Basel-City, Switzerland · On-site

$18/hr–$20/hr

Entry level

Company Description Join ALPADIA’s teams to make the 2026 summer a meaningful experience! We are looking for highly motivated people, who have the ability to engage and inspire young students, and who are looking for an …

Skills: Organizational Skills, Problem Solving, Punctuality, Hospitality, Communication

UPS logoUPS

Zusteller (m/w/d) Kat. B 100%

Basel, Basel-City, Switzerland · On-site

Entry level

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, …

Skills: Safe Driving, Customer Service, Package Handling, Time Management, Physical Stamina

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Showing 1–20 of 22

Agilent Technologies logo

Field Service Engineer – Atomic Spectroscopy

Agilent Technologies

Basel, Basel-City, Switzerland • Hybrid

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Senior

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  • Full-time
  • bachelor degree, postgraduate degree
  • Career Growth Opportunities, Collaborative And Inclusive Work Culture
  • Posted 3d ago
  • ~40 hrs/week

Responsibilities

Provide on-site installation, maintenance, and repair for atomic spectroscopy systems, focusing primarily on ICP-MS. Serve as a technical resource for customers and internal teams while delivering integrated hardware and software solutions.

Requirements

Requires a Bachelor's or Master's degree in a scientific discipline with at least 4 years of professional experience in atomic spectroscopy. Must possess a valid driver's license and be proficient in both German and English.

Full job description

Job Description

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek—so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com.

To strengthen our team, we are looking for a Field Service Engineer (m/f/d), preferably based near Basel, with experience and knowledge in atomic spectroscopy (AAS, OES and mainly ICP-MS), to join us.

Communication skills, creativity and a positive attitude are crucial in this regard. By helping customers solve their problems and demonstrating a commitment to providing the highest level of customer service, you contribute to our customers' success.

Key Responsibilities:

  • Provide on-site customer support for installation, implementation, maintenance, and repair of company and multi-vendor systems, including hardware, software, networking products, operating systems, and integrated solutions, with a primary focus on atomic spectroscopy systems (AAS, OES, main focus ICP-MS)
  • Install, configure, and optimize system components at customer sites while diagnosing and resolving hardware, software, and network performance issues
  • Perform preventive and corrective maintenance to ensure system reliability and minimize downtime, proactively addressing potential issues before they impact operations
  • Ensure customer satisfaction by advising on system configurations, preventive maintenance practices, and performance optimization strategies
  • Deliver fully integrated solutions as designed, including peripherals, communications, operating systems, and application software
  • Serve as a technical resource internally by managing escalations and collaborating with Support, Sales, Marketing, and R&D teams to resolve customer issues
  • Provide technical training, workshops, and knowledge transfer to field engineers and customers, including occasional calibration and hands-on support for high-volume accounts
  • Maintain compliance with all required customer and vendor credentialing requirements to access customer sites, including certifications, identification, and health and safety standards

Qualifications

Qualifications:

  • Bachelor’s or Master’s degree in a scientific discipline such as chemistry, analytical chemistry, biochemistry, biotechnology, or a related field, with strong expertise in atomic spectroscopy / ICP-MS or related techniques, or an equivalent qualification
  • Additional experience in molecular spectroscopy would be beneficial
  • At least 4 years of relevant professional experience
  • Valid driver’s license
  • Flexible and willing to provide on-site customer support as required
  • Experience in a laboratory environment or with Agilent products is considered an advantage
  • Strong proficiency in German and English; knowledge of French is an advantage

Why Join Us? 

  • Be part of a global leader in analytical instrumentation 
  • Enjoy a collaborative, inclusive, and forward-thinking work culture 
  • Opportunities for career growth 

Additional Details

This job has a full time weekly schedule. It includes the option to work remotely.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Travel Required:

75% of the Time

Shift:

Day

Duration:

No End Date

Job Function:

Services & Support

Related keywords

Atomic SpectroscopyICP-MSAASOESAnalytical ChemistryBiochemistryBiotechnologyMolecular SpectroscopyField Service EngineeringHardware TroubleshootingSoftware IntegrationPreventive MaintenanceCustomer SupportLaboratory InstrumentationCalibrationNetworking Products

About Agilent Technologies

LinkedInVisit site

Let’s Bring Great Science to Life.

Industry
Biotechnology Research
Company size
10,001+ employees
Founded
1999
Headquarters
Santa Clara, CA
LinkedIn followers
687,185
Total funding
$500M

Agilent customers are finding new ways to treat cancer, ensure food, water, air, and medicine quality and safety, discover new drug treatments, research infectious diseases, and create alternative energy solutions for a greener planet. From start to finish, we have them covered with our vast product solutions and services portfolio. Around the world, Agilent’s people bring innovations, technologies, and services to the forefront of science. Our teams design and manufacture a wide array of advanced analytical, research, and diagnostic solutions and tools for use inside and outside laboratories. Additionally, the unique expertise of Agilent’s CrossLab and technical teams provides valuable insight and support to our customers, helping them fully optimize their laboratories and resources to better focus on what's important: bringing great science to life. In fiscal 2022, Agilent Technologies generated revenue of (US) $6.85 billion.

Offices: 5301 Stevens Creek Boulevard, Santa Clara, CA 95051, US · Produktionsvej 42, Ejby, Capital Region 2600, DK · Hi-Tech City Road, Hyderabad, TS 500081, IN · 1 Yishun Ave 7, Singapore, Singapore 768923, SG · Calle Jose Echegaray, 8, Las Rozas de Madrid, Community of Madrid 28232, ES

Diagnostics & GenomicsChemical AnalysisLife SciencesEnvironmental & ForensicsFood SafetyPharmaceuticalCancer ResearchPathologyAgricultureClinical Diagnostics
View all jobs at Agilent Technologies

Frequently asked questions

How many Customer Service & Support jobs are open in Basel, Switzerland right now?

There are currently 22 open customer service & support positions in Basel, Switzerland listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Basel, Switzerland?

Companies currently hiring include Radisson Collection, Mirpuri Group USA - PANDORA Jewelry Division, Agilent Technologies, ALPADIA Language Schools, avacone Switzerland, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Basel, Switzerland?

Yes — 2 of the 22 open customer service & support positions offer remote or hybrid work (0 remote, 2 hybrid).

How do I apply for Customer Service & Support jobs in Basel, Switzerland?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

Customer Service & Support jobs in other cities

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Other jobs in Basel, Switzerland

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