Columbus, Ohio, United States · On-site
About The Role: Arbor Homes, a Berkshire Hathaway Company, is seeking a Customer Care Manager to join our Warranty Team located in Columbus, OH. This position will report directly to our Division President. We are seekin…
Skills: Customer Service, Residential Construction Knowledge, Time Management, Problem Analysis, Microsoft Word
Worthington, Ohio, United States · Hybrid
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and w…
Skills: Customer Experience Evaluation, Observation, Feedback Reporting, Detail Oriented, Organization
Worthington, Ohio, United States · On-site
$14/hr
About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and governme…
Skills: Customer Service, Professional Communication, Report Writing, Multi-tasking, Microsoft Windows
Worthington, Ohio, United States · On-site
Provide leadership support and direction, during primetime hours (3p-7p M-F; 11a-7p Sat/Sun) to drive sales and enhance the customer experience. Partner with the store leader and department leader to develop a high-perfo…
Skills: Excellent Oral Communication, Excellent Written Communication, Stress Management, Basic Math, Produce Experience
Worthington, Ohio, United States · On-site
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and prof…
Skills: Customer Service, Communication Skills, Basic Math, Food Handling
Worthington, Ohio, United States · On-site
$17/hr–$19/hr
Provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the…
Skills: Customer Service, Patient Intervention, Health and Wellness Services, Confidentiality, Pharmacy Operations
Worthington, Ohio, United States · On-site
The Product Support Engineer (PSE) provides technical support for the product portfolio of in-service products, that may include pressurized cylinders, consumer products/appliances, HVAC components, tools, or constructio…
Skills: Mechanical Engineering, Configuration Management, CAD/CAE, SolidWorks, Product Data Management
Worthington, Ohio, United States · On-site
$15/hr–$20/hr
Wilcox Communities seeks to hire a full-time Leasing Consultant to join our Central Ohio team. This role could also work at various locations throughout Central Ohio based on portfolio needs. The Leasing Consultant will …
Skills: Lead Management, Customer Service, Sales, Property Management, Lease Administration
Worthington, Ohio, United States · On-site
Description Summary: As an Area Customer Experience Specialist (ACES), you will provide a best-in-class experience to both customers and colleagues, supporting branches within a region during their time of need. Providin…
Skills: Customer Service, Branch Banking, Cash Handling, Financial Advising, Relationship Management
Worthington, Ohio, United States · On-site
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honest…
Skills: Customer Service, Communication Skills, Retail Experience
Worthington, Ohio, United States · On-site
Coughlin Automotive is looking for a motivated and customer-focused Service Scheduler to join our growing team. In this role, you'll help customers maintain their vehicles by scheduling service appointments through inbou…
Skills: Scheduling, Customer Service, Communication, Inbound Calling, Outbound Calling
Worthington, Ohio, United States · On-site
Due to rapid growth, Coughlin Automotive's customer care team needs a receptionist to join our busy team at our Worthington call center. This position involves answering and directing calls to all our dealerships and ens…
Skills: Multi-line Phone Experience, Call Routing, Customer Service, Communication Skills, Patience
Worthington, Ohio, United States · On-site
Business Development Center Representative Full-Time | Commission + Bonuses | $55,000–$75,000 Annual Income Potential Position Summary Are you driven, outgoing, and love talking to people? Do you thrive in a fast-p…
Skills: Phone Communication, Customer Service, Appointment Setting, Lead Follow-up, Professional Email Writing
Worthington, Ohio, United States · On-site
$30/hr–$50/hr
Overview Join the Buckeye Family – Where Careers Take Off! Want to be part of one of the fastest-growing HVAC and plumbing companies in the Midwest? Buckeye is expanding, and we’re looking for top talent like YOU to help…
Skills: Plumbing Systems Repair, Plumbing Installation, Service Titan, Customer Communication, Maintenance
Worthington, Ohio, United States · On-site
$25/hr–$40/hr
Overview Come join Buckeye - one of the best HVAC and Plumbing companies in Ohio! How did we get here in such a short period of time? We keep on growing because we only hire the best (that's YOU) and our client's love us…
Skills: HVAC Diagnosis, HVAC Repair, Customer Experience, Troubleshooting, Service Titan
Worthington, Ohio, United States · On-site
$17/hr–$23/hr
Overview Come join Buckeye Heating and Plumbing - one of the largest HVAC and plumbing companies in the entire Midwest. How did we get here in such a short period of time? We keep on growing because we only hire the best…
Skills: Drain System Diagnosis, Plumbing Repair, Troubleshooting, Decision Making, Listening Skills
Worthington, Ohio, United States · On-site
$15/hr–$17/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer Service, Beverage Preparation, Cash Handling, Interpersonal Skills, Teamwork
Worthington, Ohio, United States · On-site
PERKS Full Benefits Package - Medical, Vision, Dental and Life Insurance 401k + Employer Matching Paid Time Off (PTO) and Paid Holidays Paid Maternity Leave Eyecare Certification Reimbursement Competitive Base Pay Employ…
Skills: Manual Lensometer, Auto-lensometer, Autorefractor, Keratometer, Retinal Camera
Worthington, Ohio, United States · On-site
EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to en…
Skills: Optical Equipment Operation, Patient Care, HIPAA Compliance, Manual Lensometer, Auto-lensometer
Worthington, Ohio, United States · On-site
PERKS Full Benefits Package - Medical, Vision, Dental and Life Insurance 401k + Employer Matching Paid Time Off (PTO) and Paid Holidays Paid Maternity Leave Eyecare Certification Reimbursement Competitive Base Pay Employ…
Skills: Dispensing Glasses, Fitting Contact Lenses, Auto-lensometer Operation, Manual Lensometer Operation, Optical Measurements
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The role involves managing homeowner service requests through a mix of field inspections and office administration. Key duties include evaluating warranty claims, coordinating repairs with trade partners, and maintaining community standards.
Candidates must have a high school diploma or GED and 2-3 years of customer service experience in residential home building. A valid driver's license and proficiency in Microsoft Office are required.
Arbor Homes, a Berkshire Hathaway Company, is seeking a Customer Care Manager to join our Warranty Team located in Columbus, OH. This position will report directly to our Division President. We are seeking customer service professionals who can collaborate with and assist our Customer Care Coordinator and/or Area Manager.
Are you looking for a dynamic career in a lively workplace committed to customer service? Arbor is one of the fastest growing new home builders in Indianapolis. We are looking for a team member with enthusiasm and skill to help provide even better experiences and higher-quality homes for our buyers. When it comes to what sets Arbor apart from new home builders in Indianapolis, the first answer is our culture. Rather than chasing profits and cutting corners, our team puts quality and customers first. If you are creative and committed to helping people, you will love working with us!
· Base salary + bonus opportunities
· Advancement opportunities
· Exposure to executive leadership
· Opportunity to work with the largest new home builders in Indianapolis.
· Team outings and company-sponsored volunteer events
· 4 weeks of Paid Time Off!
· Access to health and life insurance, 401(k), paid parental leave, company discounts, etc.
· This job is a 80/20 split between field work and office administration tasks.
· Respond to homeowner service calls as assigned by the Customer Care Coordinator and/or Area Construction Manager
· Contact homeowner within 24 hours and inspect calls within 72 hours after receiving service request
· Evaluates homeowner request to determine whether repair is warrantable or the responsibility of homeowner
· Monitors business partners work for completion and satisfaction of repairs
· Open and close Web Requests, Service Requests and Work orders, as needed
· Completes minor home repairs; obtains customer’s approval/signature for completed service requests
· Monitors status reports for accuracy
· Expedites emergency repairs
· Assists in maintaining community standards
· Participates in rotation of After Hour on Call
· Receive and process homeowner inquiries in a timely manner per established policies
· If required, maintain customer care work authorizations and back charges
· Get supervisor approval on all customer care work authorizations and invoices
· Obtain and distribute trade partner list for each community for use by Customer Care Representative
· Collect up-to-date service ticket status information, input to computer and distribute weekly/monthly service reports as directed
· Develop and/or maintain a filing system for special projects and individual homesites that permits quick access to all previous correspondence, and related data
· Maintain inventory of customer care forms
· Order office supplies for the Customer Care Department and Customer Care Representatives
· Assist Customer Care Representatives with scheduling of trade partners and homeowner appointments, when necessary
· Update and distribute after hours on call personnel/assignments
· Support customer care and/or construction staff as needed
· Perform all other duties as assigned
· Minimum High School or GED required
· Minimum of 2 years related business experience or preferred 2-3 years customer service experience in handling home service repair items for Residential Homebuilder
· Must possess good organizational and time-management skills, communicate effectively, and understand technical aspects of residential construction
· Able to analyze problems, determine solutions, and produce desired outcome, both independently and within team atmosphere
· Intermediate to advanced PC skills (Microsoft Word and Excel)
· Excellent verbal and written communication skills
· Must possess professional attitude to represent company in a positive manner
· Valid Driver’s License and good driving record
· Able to accept direction from others
This is subject to change based on needs or if special circumstances should arrive.
This is subject to change based on needs or if special circumstances should arrive.
Arbor Homes is committed to creating an inclusive workplace. Arbor Homes is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Arbor Homes participates in E-Verify
Business Unit -
Arbor HomesFounded in 1956, Clayton is a leading single-family, values-driven home builder committed to opening doors to a better life through homeownership. The company’s portfolio includes a comprehensive range of site-built, modern manufactured, Tiny, CrossMod® and modular housing. In 2025, Clayton built more than 59,000 homes nationwide. Clayton remains committed to delivering attainable, sustainably-built housing with a lower cost of homeownership and creating world-class experience for customers and team members. For more information, visit claytonhomes.com. Watch our recruitment video here: http://bit.ly/3VKeV3V Potential job seekers: We are aware of multiple cases where individuals have been posing as our recruiters and contacting job seekers with fake job opportunities. If you have experienced this activity, please immediately file a complaint to the Internet Crime Complaint Center at www.ic3.gov.
Offices: Maryville, Tennessee 37804, US
There are currently 90 open customer service & support positions in Worthington, OH listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Kroger, Coughlin Automotive, Buckeye Heating & Cooling, Auto Systems Centers Inc (Katz Midas Group), Clarkson Eyecare, among others. Browse the listings above to see every active employer.
Yes — 10 of the 90 open customer service & support positions offer remote or hybrid work (4 remote, 6 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
