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$17/hr–$21/hr
Part-time
high school, professional certificate
Purchase discount program, Flexible and varied schedules, Competitive pay, Online learning through Academy
Posted 5d ago
~40 hrs/week
Responsibilities
Assist with the technical functions of dispensing prescriptions and provide superior, timely service to pharmacy customers. Manage administrative tasks including data entry, third-party billing, and maintaining pharmacy operations according to standards.
Requirements
A high school diploma is required, and a diploma from a pharmacy assistant credited course is preferred. Previous pharmacy experience is considered an asset along with strong organizational and problem-solving skills.
Full job description
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Why this role is important?
SUMMARY: To assist with the technical functions of dispensing prescriptions, assist as appropriate in the delivery of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely, and pleasant service to customers.
DUTIES & RESPONSIBILITIES: Customer Service
Greet customer promptly and gather prescription information according to Standards
Perform duties in priority according to Role assigned on Role Assignment Schedule
Refer to the pharmacist all clinical inquiries
Set realistic customer expectations as to wait times
Locate and cash out prescriptions and any ancillary items
Ensure customers requiring counseling are referred to the Pharmacist
Maintain and control the cash register in the dispensary
Adhere to all confidentiality and privacy requirements
Administration:
Receive new and repeat prescription orders in accordance with Standard Operating Procedures
Prepare and submit orders with the exception, of controlled drugs and narcotics
Adjudicate third party billing, online and manage manual Third-Party Accounts
Answer telephone and refer to a pharmacist when necessary
Manage incoming faxes according to Pharmacy Standards of Practice
Assist pharmacist in coordinating call backs
Accurately file completed documentation as per Pharmacy Standards of Practice
Prescription Workflow:
Assist in prescription preparation to company's standards and professional services
Data entry for new prescriptions, and managing refill request processing
Select medications to fill prescriptions according to Pharmacy Standards of Practice
Efficiently count or measure, package, and label prescriptions, as per Pharmacy Standards
Accurately enter and maintain appropriate data within the applicable Pharmacy systems
Skills & Qualifications:
High School Diploma
Diploma from a Pharmacy Assistant credited course preferred
Previous Pharmacy Experience preferred
Effective organizational skills, ability to multi task
Problem Solving Skills
Strong attention to detail
J2WRXA
Why work in a Shoppers Drug Mart store?
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.
Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.
Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.
Hiring Range / Échelle salariale à l’embauche :$17.00 - $21.00 / 17,00$ - 21,00$ (per hour / de l’heure)A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.
#EN
#FS #PHARM #MB
Related keywords
Pharmacy AssistantPrescription dispensingCustomer serviceData entryThird-party billingPharmacy standardsMedication labelingInventory managementConfidentialityRetail pharmacyHealth servicesShoppers Drug MartPharmacy operationsPatient care
Built on a foundation of professional expertise and personal service, Shoppers Drug Mart has been meeting Canadians' health care needs for 50 years. What was once a small pharmacy in Toronto has grown into an organization of over 1,200 stores from coast to coast, becoming an indelible part of the lives of Canadians, young and old. Yet despite our growth, we have never forgotten our origins. We have always remained true to our belief that the personal satisfaction of each and every customer is at the root of our success - and it can only be ensured by the commitment of people who realize that success is built one customer at a time.
How many Customer Service & Support jobs are open in Winnipeg, Canada right now?
There are currently 1,142 open customer service & support positions in Winnipeg, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Winnipeg, Canada?
Companies currently hiring include Shoppers Drug Mart, Loblaw Companies Limited, Walmart, Winnipeg Regional Health Authority (WRHA), Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Winnipeg, Canada?
Yes — 98 of the 1142 open customer service & support positions offer remote or hybrid work (56 remote, 42 hybrid).
How do I apply for Customer Service & Support jobs in Winnipeg, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.