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Full-time, Part-time
high school
Medical Insurance, Dental Insurance, Vision Insurance, Health Savings Account, Telehealth Resources, Life Insurance
Posted 23d ago
~40 hrs/week
Responsibilities
Lead high-energy branded experiences and activities for children, including storytime, dance parties, and arts and crafts. Perform as costumed characters and act as guides to facilitate guest interactions and maintain character standards.
Requirements
Candidates must be at least 16 years old and comfortable performing in front of large groups. Previous experience in entertainment, dance, or theater is desired, along with the ability to lift 50 lbs and work in hot character suits.
Full job description
Pay: $14.50 per hour
At Great Wolf, the Entertainment Ambassador creates an exciting atmosphere for kids with hands-on, unforgettable experiences. This role leads Great Wolf Lodge kids' activities and entertainment.
Hiring immediately with full-time, part-time, and flexible scheduling – must be at least sixteen (16) years or older except for some locations and aquatics positions, such as lifeguard, where the requirement is at least fifteen (15) years or older.
Join our Pack:
•Grow your career: A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
•Great Perks: Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives
•Learn While You Earn: Gain access to Great Wolf University for on-the-job training, functional, and leadership training
•Prioritize Your Well-Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
•Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.
Benefits:
Medical, Dental, and Vision insurance
Health savings account
Telehealth resources
Life insurance
401K with employer match
Paid vacation time off
Paid parental leave
Essential Duties & Responsibilities
Personally interact with Great Wolf Lodge guests
Willingness to perform child-friendly promotional activities on-site and in the community
Willingness to represent Great Wolf Lodge, and our mission and core values, in a positive manner on and off site
Perform all branded experiences consistently according to Standard Operating procedures
Perform high energy brand events/experiences throughout the shift including Storytime, Dance Party, Yoga, Arts and Crafts, Master Magi Ceremony and other Great Wolf Branded experiences.
Interact with families while leading different hands on activities such as arts and crafts, bingo, board games, etc…
Responsible for all aspects of Character Appearances and Entertainment at the property including:
Perform character appearance duties according to Great Wolf Lodge standards; learn and perform signature character moves and non-verbal communication strategies. Characters do not speak under any circumstances
Act as a Guide for characters to and from designated meet and greet locations. Guides are the 'voice' of the character, so must have the ability and will be expected to converse casually and appropriately with guests
Responsible for character costume operations including care, cleaning, maintenance, etc.
Commit entirely to the assigned scheduled opportunities for specific characters ("Wiley", "Violet", or other scheduled character) to appear at on-site and off-site events
All character and guide duties are interchangeable -- it is expected that each Pack Member is willing and able to fulfill both roles as needed
Participate in seasonal event activities throughout the year.
Learn new programming multiple times a year including, but not limited to, dances, crafts or themed events.
When not on break, act as though you are on stage at all times, effectively entertaining Pack Members, families and children through public performance
Perform and/or provide support to all necessary community appearances. This includes but is not limited to sponsors, charities, tradeshows, media and private functions
Assist Entertainment team with inventory of event & activity materials
Maintain a safe, clean and professional environment during the organization, coordination and production of branded experiences
Basic Qualifications & Skills
Comfortable speaking, dancing, and performing in front of large groups of people multiple times a day.
Some High School education or equivalent
Flexibility regarding scheduling based on business demands including evenings, weekends, and Holidays
Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures
Successful completion of a criminal background and drug screen
Desired Qualifications & Traits
Previous experience in a related field such as Entertainment, Dance, or Theater.
Charismatic, enthusiastic attitude
Ability to multi-task and prioritize a variety of tasks with minimal direction
Previous as a Character and/or working with children
Proven teamwork skills
Physical Requirements
Ability to lift up to 50 lbs.
Able to sit and/or stand for long periods of time
Ability to fit and wear character suits; maintain composure in character suits; including heat and humidity for periods of 60 minutes
Ability to dance and perform in hot, humid, and outdoor environments for periods up to 60 minutes.
Application Instructions:
Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf’s website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.
Position Close Date:
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal
This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
If you’re searching for a job with exciting opportunities, rewarding benefits, and lots of growth potential, look no further than Great Wolf Lodge. We’re North America’s largest family of indoor water park resorts dedicated to bringing joy to families, and we’re looking for passionate, dedicated professionals to help us in our mission.
Running with our Pack is a one-of-kind experience. Our resorts offer fun-filled attractions, extraordinary entertainment, delectable dining, and imaginative retail offerings. Our talented Pack Members provide exceptional service to help families create unforgettable memories, in a fast-paced and fun environment. Along with the camaraderie that comes with being a member of our Pack, all of our employees have access to acclaimed management training programs and numerous advancement opportunities. There’s no limit to what you can achieve as part of our Pack.
Growing from a single resort to 23 lodges and counting, Great Wolf has spent 25 + years strengthening ourselves into one of North America’s top destinations for family fun. And we’re committed to ensuring every employee gets the training, career growth, benefits, and support to make the experience of working with us the best it can be. When you run with our Pack, it’s more than just a job—it’s an adventure.
Offices: 350 N Orleans St, Chicago, Illinois, US · 525 Junction Rd, Madison, WI 53717, US · 1700 Nations Dr, Gurnee, Illinois 60031, US · 1400 Great Wolf Drive, Wisconsin Dells, Wisconsin 53965, US · 9494 Federal Dr, Colorado Springs, Colorado 80921, US
Family entertainmentfamily traditionsMeetingsConferencesFamily ReunionsVacationsAttractionsand WaterparkResorts
How many Customer Service & Support jobs are open in Williamsburg, VA right now?
There are currently 372 open customer service & support positions in Williamsburg, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Williamsburg, VA?
Companies currently hiring include Domino's, Hilton Grand Vacations, Lowe's Companies, Inc., KnitWell Group, Marcus Corporation, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Williamsburg, VA?
Yes — 10 of the 372 open customer service & support positions offer remote or hybrid work (2 remote, 8 hybrid).
How do I apply for Customer Service & Support jobs in Williamsburg, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.