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$27k–$30k/yr
Full-time
25 Days Annual Leave, Bank Holidays, Birthday Day Off, Option To Buy Additional Days, 2 Volunteer Days, Pension (5% Employee, 5% Employer)
Posted 32d ago
Apply by Jul 24
~37 hrs/week
Responsibilities
Manage a caseload of participants by providing coaching and mentoring to help them overcome barriers to employment. Deliver personalized job search support and create tailored action plans to ensure customers obtain sustainable employment.
Requirements
Requires strong IT skills and experience working in a target-driven environment with a basic understanding of self-employment pathways. Candidates should possess excellent customer service skills and the ability to work independently under pressure.
Full job description
Job Role
Are you looking for a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a future? Are you looking for an opportunity to make a difference to people’s lives? If so, then this might be the position for you.
We’re currently recruiting for an Employment Adviser to join our amazing team. You will provide advice and support to guide and encourage participants to overcome barriers to employment and achieve realistic job goals.
You'll manage a caseload of participants, managing their journey to employment, be their coach and mentor and be the principle highly trusted contact to build strong positive relationships, guide, motivate, challenge, encourage and help customers obtain sustainable employment.
Our ideal candidate will have excellent customer service skills, be target driven as well as a motivational adviser. You'll have a high level of initiative and motivation with the ability to seek out solutions to problems, and be able to work under pressure, without day to day supervision. However, we aren’t always looking for someone who ticks every single box we’re looking for someone who can provide a first class customer service, driven by our overarching aim to empower lives and improve communities.
This is a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a future and will also allow us to become better with your unique experiences.
In return for your dedication, knowledge, and commitment, we're offering a competitive salary range of £26,500 to £29,545 per annum (dependent on experience) with these great additional benefits:
• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days) • 2 Volunteer Days • Pension - 5% Employee 5% Employer • Healthcare Cash Plan, incl. 3 x salary life assurance • Annual Pay Review • Refer a Friend Scheme • Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits
There’s also the opportunity to progress your career within the Seetec Group.
Interested? There’s an easy to apply route below to upload your CV!
If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.
Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make.
Location: This is an office-based role, working in Warrington Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm Closing Date: 24 July 2026
Key Responsibilities
Manage and progress a caseload of customers, supporting them to overcome barriers and move into employment
Meet and exceed personal performance targets (KPIs)
Deliver a positive and engaging experience that encourages customer participation
Build tailored Action Plans using SMART goals to support timely and effective progression
Provide personalised job search support, including CV writing and interview preparation
Match customers to suitable job opportunities
Adhere to the company’s policies and procedures always, including safeguarding, equality, diversity and inclusion, quality, health and safety and IT.
To undertake any other duties, as required, appropriate to the post
Skills and Experience
Essential
Basic understanding of self-employment and related support pathways
Strong IT skills, with experience using Microsoft Office programmes
Experience working in a target-driven environment
Proven ability to deliver services in line with contractual and quality standards
Desirable
Knowledge of the employability and recruitment sectors
Experience providing information, advice, and guidance to individuals
Ability to build relationships and support people to achieve their goals
Full UK driving licence and willingness to travel as required
Additional Information
SEETEC is one of the UK’s leading providers of employability and health services, supporting thousands of people to move into employment each year. Committed to empowering people to better their lives, Seetec supports individuals from all walks of life to enter and progress in the world of work.
We create and source jobs and opportunities, and by focusing on people’s strengths we raise aspirations and help them overcome their barriers to work and develop the skills that employers are looking for. Together, we open up a world of opportunity to individuals and organisations, supporting them with their aspirations today so they can thrive in the future.
Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.
Dependent on the role applying to you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec support the recruitment of ex- offenders and will not discriminate in any way. Our full policy statement of “Ex-Offenders” can be found on our website under “About us”
Seetec an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Related keywords
EmployabilityRecruitmentKPIsAction PlansSustainable EmploymentInformation Advice And GuidanceDBS CheckPrevent DutySocial ServicesJob Search SupportWarringtonSeetec Group
The Seetec Group is one of the UK and Ireland's leading employee-owned business services providers.
Industry
Education Administration Programs
Company size
1,001-5,000 employees
Founded
1984
Headquarters
Hockley, Essex
LinkedIn followers
14,037
The Seetec Group is one of the UK and Ireland's leading employee-owned public and business-related service providers. We help create opportunities and improve lives.
Through people, technology and assets we help public, private and third sector organisations transform their business in a diverse range of sectors including:
• Skills
• Employment
• Justice
• Health and wellbeing
Putting customers and service users at the heart of what we do, we enable individuals, communities and businesses to thrive. We support and empower people to achieve in a variety of ways, from apprenticeships, training and employment, to making lifestyle changes or choosing a crime-free life.
Collaborating with a diverse range of partners, and through investment in our people, we deliver long-term value for money that achieve outcomes for organisations, and the people we serve.
Contact us today for more information on our services: ☎️ Tel: 0845 33 06 573
Offices: N/A, Hockley, Essex SS5 4RG, GB
EmploymentSkills TrainingJusticeApprenticeshipsTraineeshipsPrisonsProbationRecruitmentand Professional DevelopmentEmployment
How many Customer Service & Support jobs are open in Warrington, United Kingdom right now?
There are currently 76 open customer service & support positions in Warrington, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Warrington, United Kingdom?
Companies currently hiring include Whitbread, Costa Coffee, The Co-Operative Food, Veolia | France, EMR, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Warrington, United Kingdom?
Yes — 12 of the 76 open customer service & support positions offer remote or hybrid work (2 remote, 10 hybrid).
How do I apply for Customer Service & Support jobs in Warrington, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.