Vail, Colorado, United States · On-site
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Systems Administration, Network Infrastructure, PCI Compliance, Server Management, Troubleshooting
Vail, Colorado, United States · On-site
$87k–$130k/yr
Position Overview Housing Resource Specialist Town of Vail | Housing Department Full Salary Range: $86,726.00 - $130,089.00 Expected Hiring Range: $86,726.00 - $108,407.50 DOE Position Overview Housing is more than a pro…
Skills: Affordable Housing Administration, Deed Restriction Compliance, Community Outreach, Customer Service, Regulatory Interpretation
Vail, Colorado, United States · On-site
$20/hr–$21/hr
Overview Company Overview: At CoralTree, we serve from the heart – always and in all ways. We aim to make a meaningful difference in every interaction, believing that genuine connection is what people value most. Our com…
Skills: Guest Relations, Customer Service, Driving, Communication, Conflict Resolution
Vail, Colorado, United States · On-site
Overview Company Overview: At CoralTree, we serve from the heart – always and in all ways. We aim to make a meaningful difference in every interaction, believing that genuine connection is what people value most. Our com…
Skills: Food Preparation, Guest Service, Buffet Management, Sanitation Procedures, Time Management
Vail, Colorado, United States · On-site
POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when requ…
Skills: Patrolling, CCTV Monitoring, First Aid, CPR, Incident Reporting
Vail, Colorado, United States · On-site
Create an outstanding customer experience and inspire associates to deliver excellent customer service. Establish and maintain a safe, clean environment that encourages our customers to return. Achieve sales and profit g…
Skills: Customer Service, Pharmacy Management, Staff Scheduling, Quality Assurance, Oral Communication
Vail, Colorado, United States · On-site
$12/hr–$13/hr
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for th…
Skills: Customer service, Point-of-sale system operation, Menu knowledge, Communication, Teamwork
Vail, Colorado, United States · On-site
$35/hr–$41/hr
Position Overview The Town of Vail is NOW HIRING Lateral Public Safety Emergency Communications Specialists! $6,000.00 HIRING BONUS Starting at $35.73 - $41.36 per hour after successfully completing training (based on ex…
Skills: Call Taking, Radio Dispatching, Public Relations, Communication, Problem-Solving
Vail, Colorado, United States · Hybrid
$30/hr–$47/hr
Job DetailsJob Location: Vail Administration Building - Vail, CO 81657Salary Range: $30.58 - $47.21 HourlyJob Category: GovernmentWant to work with great people and make a real impact? Eagle River Water and Sanitation Di…
Skills: Customer Service, Scheduling, Coordination, Recordkeeping, Microsoft Office
Vail, Colorado, United States · On-site
$60k–$110k/yr
Job DetailsJob Location: Vail, CO 81657Salary Range: $60,000.00 - $110,000.00 Base+Commission/yearFull-Time Sales Wrangler Job Description Our Sales Wranglers are the hardest working people out there! They’re consistentl…
Skills: Customer Service, Sales, Hat Shaping, Merchandising, Attention To Detail
Vail, Colorado, United States · On-site
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Guest Relations, Hospitality Management, Multi-tasking, Microsoft Office Suite, OPERA
Vail, Colorado, United States · On-site
$25/hr–$30/hr
Every year for over 60 years, Gorsuch builds on its reputation for offering exceptional merchandise and unsurpassed services. Our goal, always, is to be the best we can be, and to make our best even better. That means st…
Skills: Luxury Retail Sales, Customer Service, POS Systems, Inventory Management, Communication
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Maintain and oversee all computer systems, data, and voice communications to ensure high operational availability and stability. Provide technical support for hotel-specific systems, manage server infrastructure, and ensure PCI compliance.
Requires a college degree in Information Systems and at least one year of IT management experience, preferably in a hotel setting. Must possess strong networking skills or MCSE certification and be fluent in English with US work authorization.
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
Technology Innovation & Data Specialist (ONSITE)
About the role:
Assist the management team in the efficient operation and maintenance of all computer systems, data and voice communications activities at property. Assist in the planning, organizing, and overseeing of activities of the Technology Innovation and Data Department. Responsible for providing a high level of operational availability and stability for both standard network and hotel industry specific technology. Responsible for PCI Compliance. Handle guest interactions, resolve customer complaints, and accommodate management requests. This position has direct contact with employees and guests, which requires effective communication skills and strong interpersonal skills.
What you will do:
Product Functions:
Ensure critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX and Food & Beverage Point of Sales computer systems are available twenty-four (24) hours per day.
Establish and maintain user procedures and hardware familiarization for all systems.
Provide Systems Administration, including maintaining user/group accounts, user configuration, trouble-shooting access problems and completion of on-site documentation.
Assist in Server infrastructure management, performance monitoring, Operating System upgrades and troubleshooting. Assist in Server infrastructure management, performance monitoring, Operating System upgrades and troubleshooting.
Ensure effective support for other systems, including back office, sales and catering and human resources applications and any other at the property.
Provide system support services, including service outage diagnosis, troubleshooting and restoration of service, virus protection management.
Maintain and promote Four Seasons core technology standards as outlined in the Four Seasons TID Core Standards.
Assist in the co-ordination of new acquisitions and major projects as required.
Participate in property-level, corporate-initiated technology implementations.
Good knowledge and support for Desktop OS and applications including patches.
Provide direct guest support and quality support to function rooms and conference services.
Administer connection to global VPN and other communication tools.
Assist in the process of systems backup and recovery procedures.
Assist in management of third party vendors.
Provide 24 / 7 support for mission critical systems.
Assist at network support and security of Hotel network, Active Directory maintenance, Server Infrastructure maintenance, Network Infrastructure maintenance – wired & wireless, Network protection and failover tools implementation (Firewall, web security, multi-homing devices, etc).
Perform any additional duties as assigned by the Director of Technology Innovation and Data.
People functions:
Maintain harmonious and professional relationship with all departments and Home Office.
Comply with and enforce Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
Must have strong interpersonal skills and be able to relate to all levels of staff.
Must be able to assist hotel guests with technical requirements and issues.
Must be able to provide high levels of service and support to admin users as per contracted Service Level Agreement.
Key Behavioral Competencies
Highest level of integrity and transparency.
Good interpersonal and relationship-building skills and a team player with high energy levels to work with cross-functional teams.
Pro-active and inquisitive mind set to develop problem solving, decision making, conflict resolution and strategic thinking skills
Good written and verbal communication skills
Work in a safe, prudent and organized manner.
Technical Skills and Knowledge
Technical background, MCSE or strong networking skills.
Prior education and/or experience supporting complex networks.
Four Seasons TID core standards and key controls.
Good knowledge of the Four Seasons policies and procedures.
Knowledge of basic accounting principles.
What you bring:
College Degree in Information Systems and 1+ years management experience in IT, preferably in a hotel setting.
Demonstrates superior knowledge of information technology and all hotel operating systems.
Fluency in English is required for this location and this job requires applicants to have current work authorization in the in the United States.
What we offer:
Wage is: $29.10
Winter Season Lifestyle Benefit
Merchant Pass Available
401k participation with company matching program
Benefits: Medical, Dental and Life Insurance
Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide.
Employee Cafeteria available for meals.
Be yourself and become a member of a work family that cares about you and invests in your development.
Elevate your craft here and abroad!
Employee engagement at all levels; Where your thoughts and ideas are not only heard but actioned.
Schedule & Hours:
This is a full-time position.
A successful candidate will have a flexible schedule, and the ability to work morning, afternoon and evening shifts, weekends, and holidays.
Learn more about what it is like to work at Four Seasons Resort and Residences Vail, visit us:
We look forward to receiving your application!
Four Seasons opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 130 hotels and resorts, and more than 55 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. To learn more about our career opportunities, visit fourseasons.com/careers. For more information and reservations, visit fourseasons.com. For the latest news, visit press.fourseasons.com.
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There are currently 112 open customer service & support positions in Vail, CO listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Vail Resorts, Four Seasons, Vail Health, Kroger, Town of Vail, among others. Browse the listings above to see every active employer.
Yes — 4 of the 112 open customer service & support positions offer remote or hybrid work (3 remote, 1 hybrid).
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