Vail, Colorado, United States · On-site
$27/hr–$33/hr
Position Overview The Sr. Technical Lead is a Mid-Tier technical Operator, focusing on small general session work, or assisting with larger general sessions. This is intended to be a bridge between technical lead and tec…
Skills: Audio visual equipment operation, Technical troubleshooting, Event setup, Customer service, Team leadership
Vail, Colorado, United States · On-site
$12/hr
Location Description: Manor Vail Lodge is one of Vail's original and iconic properties. With studio, one, two and three-bedroom condominiums plus luxury penthouses, Manor Vail Lodge is a full-service condominium property…
Skills: Food service, Event setup, Customer service, Bartending, Table service
Vail, Colorado, United States · On-site
$12/hr
Location Description: Manor Vail Lodge is one of Vail's original and iconic properties. With studio, one, two and three-bedroom condominiums plus luxury penthouses, Manor Vail Lodge is a full-service condominium property…
Skills: Customer service, Food service, Menu knowledge, Order taking, Table maintenance
Vail, Colorado, United States · On-site
$65k–$75k/yr
Location Description: Manor Vail Lodge is one of Vail's original and iconic properties. With studio, one, two and three-bedroom condominiums plus luxury penthouses, Manor Vail Lodge is a full-service condominium property…
Skills: Guest services, Concierge, Hospitality management, Team leadership, Front desk operations
Vail, Colorado, United States · On-site
$21/hr–$26/hr
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for th…
Skills: Restaurant operations, Floor service, Team leadership, Guest service, Communication
Vail, Colorado, United States · On-site
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Leadership, Staff management, Food and beverage service, Customer service, Inventory control
Vail, Colorado, United States · On-site
$58k–$72k/yr
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for th…
Skills: Operational management, Team leadership, Guest service, Workforce management, Strategic planning
Vail, Colorado, United States · On-site
$20/hr–$23/hr
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for th…
Skills: Customer service, First aid, Emergency response, Traffic control, Incident investigation
Vail, Colorado, United States · On-site
$59k–$65k/yr
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for th…
Skills: Event Planning, Budget Management, Customer Relationship Management, Microsoft Office, Hotel Sales
Vail, Colorado, United States · On-site
$59k–$65k/yr
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for th…
Skills: Event Planning, Conference Management, Budget Management, Microsoft Office, Customer Relationship Management
Vail, Colorado, United States · On-site
$18/hr–$18/hr
Job DetailsJob Location: 202 Vail - Vail, CO 81658Salary Range: $18.00 - $18.00 HourlySummary: Crazy Shirts purpose is to create original and memorable artwork on quality products that take our customers on the endless v…
Skills: Customer Service, Sales, Mathematical Skills, Visual Merchandising, Cash Handling
Vail, Colorado, United States · On-site
$20/hr–$24/hr
Vail Health has become the world’s most advanced mountain healthcare system. Vail Health consists of an updated 520,000-square-foot, 56-bed hospital. This state-of-the-art facility provides exceptional care to all of our…
Skills: Patient registration, Insurance verification, Customer service, Medical terminology, Data entry
Vail, Colorado, United States · On-site
$23/hr–$31/hr
Vail Health has become the world’s most advanced mountain healthcare system. Vail Health consists of an updated 520,000-square-foot, 56-bed hospital. This state-of-the-art facility provides exceptional care to all of our…
Skills: Patient care, Vital signs monitoring, EMR documentation, Patient flow coordination, Clinical knowledge
Vail, Colorado, United States · On-site
$23/hr–$31/hr
Vail Health has become the world’s most advanced mountain healthcare system. Vail Health consists of an updated 520,000-square-foot, 56-bed hospital. This state-of-the-art facility provides exceptional care to all of our…
Skills: Patient care, Vital signs monitoring, EMR documentation, Patient flow coordination, Clinical knowledge
Vail, Colorado, United States · On-site
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for th…
Skills: Lift Operation, Customer Service, Safety Monitoring, Emergency Procedures, Multitasking
Vail, Colorado, United States · On-site
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for th…
Skills: Lift Operation, Customer Service, Safety Monitoring, Emergency Procedures, Multitasking
Vail, Colorado, United States · On-site
$20/hr–$22/hr
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for th…
Skills: Customer Service, Product Knowledge, Cashiering, Retail Sales, Teamwork
Vail, Colorado, United States · On-site
$51k–$62k/yr
Company Description We take pride in being able to show up for our communities by delivering hot fresh pizza right to their door! We strive to be #1 in every neighborhood and each team member makes a difference! Job Desc…
Skills: Store Operations, Financial Management, Team Building, Hospitality, Inventory Management
Vail, Colorado, United States · Remote OK
$80k–$90k/yr
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Leisure sales, Luxury hospitality, Strategic planning, Account management, Business development
Vail, Colorado, United States · On-site
Hourly Rate: $24.00 Targeted Application Deadline: 08/15/2026 Hourly Wage: $24.00 Are you looking for a place where meaningful moments are made together? At Marriott Vacations Worldwide (MVW), we make vacation dreams com…
Skills: Guest Relations, Activity Scheduling, Payment Processing, Customer Service, Equipment Rental Management
Vail, Colorado, United States • On-site
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The Senior Technical Lead is responsible for the accurate setup, operation, and breakdown of advanced audiovisual equipment during events. They also provide mentorship to team members and ensure high levels of customer satisfaction through effective technical support.
Candidates must have at least 2 years of field experience in a specialty area and the ability to lift 50 lbs. A bachelor's degree is preferred, and applicants must be able to meet all required training and certification standards.
The Sr. Technical Lead is a Mid-Tier technical Operator, focusing on small general session work, or assisting with larger general sessions. This is intended to be a bridge between technical lead and technical specialist and reports to an Operations Manager, Dir, Operations or DET.
Equipment Operation
• Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section.
•Troubleshoots technical issues and resolve problems quickly as they arise.
•Complies with all Company security and safety measures.
•Ensures equipment is secure from theft and/or damage when in use.
Customer Service
• Provides excellent service and strives to exceed the expectations and needs of internal and external customers.
• Maintains a positive relationship with all clients through effective communication.
• Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction.
• Understands and fosters the hotel/client relationship.
Training/Staff Development
• Creates an atmosphere that fosters the development of technical and leadership skills in other employees.
• Provides mentorship and coaching to technical, sales, and operations team members to develop technical skills as needed.
Event Supervision
• Performs advanced work (pre/during/post event) with operations team members.
• Supervises and directs other technicians during an event.
Equipment Maintenance
• Assists team with proper security, storage, transportation, and maintenance of equipment.
• Performs inventory and forecasting of equipment needs.
• Bachelor’s Degree is preferred.
• 2+ years of field experience in specialty area is required.
• 2-3 years of customer service or hospitality experience is preferred.
• Internal applicants must meet/complete all training and certification requirements as determined by Encore’s Global Learning Training Program in their current position, and for the position they are applying to. Click to review the requirements: https://tinyurl.com/yaznwvk7
• External applicants must meet/validate and achieve/complete all training and certifications required for this position, within 60 days of start date. For technical external requirements, view our career path here: https://jobs.encoreglobal.com/en/career-paths
• Ability to interact professionally and effectively with a diverse work force, customer base and senior level management.
• Strong customer, client and coworker interface experience and abilities.
• A valid driver’s license is required for team members in positions that may operate Company vehicles. Additional DOT requirement may need to be met if applicable.
• Must be able to lift 50 lbs.
Deliver World Class Service
• Hospitality
• Ownership
Do The Right Thing
• Demonstrates Self-Awareness
Drive Results
• Ensures Accountability
See The Big Picture
• Decision Quality
• Manages Complexity
Value People
• Collaborates
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).
Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Sitting: 2-3 Hours
• Standing: 4-5 Hours
• Walking: 4-5 Hours
• Stooping: 2-3 Hours
• Crawling: 2-3 Hours
• Kneeling: 2-3 Hours
• Bending: 2-3 Hours
• Reaching (above your head): 2-3 Hours
• Climbing: 0-1 Hours
• Grasping: 4-5 Hours
Lifting Requirements
• 0 - 15 lbs*: Continuously
• 16 - 50 lbs*: Frequently
• 51 - 100 lbs: Occasionally
• Over 100 lbs: Occasionally
Carrying Requirements
• 0 - 15 lbs*: Continuously
• 16 - 50 lbs*: Frequently
• 51 - 100 lbs: Occasionally
• Over 100 lbs: Never
Auditory/Visual Requirements
• Close Vision: Continuously
• Distance Vision: Continuously
• Color Vision: Frequently
• Peripheral Vision: Occasionally
• Depth Perception: Frequently
• Hearing: Continuously
Pushing/Pulling Requirements
• 0 - 15 lbs*: Continuously
• 16 - 50 lbs*: Frequently
• 51 - 100 lbs*: Frequently
• Over 100 lbs: Occasionally
Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*
Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
Warehouse
Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio-visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
#INDEVT
A leading global event production company with unmatched technical expertise and a hospitality-first approach.
Encore is your full-service event production partner with more than 80 years of experience. Each year, Encore delivers more than 350,000 events in 20 countries across North America, Europe, the Middle East, Australia and Asia Pacific. Through event technology, rigging infrastructure, production and creative services, our team brings a unique blend of technical expertise with a commitment to delivering excellent service for every event. Proud to be one of the Fortune 100 Best Companies to Work For® in 2025 and a Certified Great Place to Work™ for five years running. Encore: events that transform.
Offices: 5100 N River Rd, Schiller Park, Illinois 60176, US
There are currently 112 open customer service & support positions in Vail, CO listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Vail Resorts, Four Seasons, Vail Health, Kroger, Town of Vail, among others. Browse the listings above to see every active employer.
Yes — 4 of the 112 open customer service & support positions offer remote or hybrid work (3 remote, 1 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
