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Customer Service & Support Jobs in Town of Oyster Bay, NY (Now Hiring) — 85 open

News 12 logoNews 12

Product Manager Agent Tools

Town of Oyster Bay, New York, United States · On-site

$123k–$203k/yr

Senior

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to jo…

Skills: Product Strategy, P&L Management, ROI Evaluation, Agile Methodology, Backlog Prioritization

Lowe's Companies, Inc. logoLowe's Companies, Inc.

Warehouse Part Time Overnight

Town of Oyster Bay, New York, United States · On-site

$17/hr–$18/hr

Entry level$22B raised

Your Impact at Lowe’s As a Receiver/Stocker, you help keep the store clean, safe, and ready for customers by accurately receiving freight, stocking shelves, and organizing merchandise and top stock. You’ll unload deliver…

Skills: Freight Receiving, Inventory Management, Forklift Operation, Pallet Jack Operation, Hazardous Materials Handling

Lowe's Companies, Inc. logoLowe's Companies, Inc.

Cashier Part Time

Town of Oyster Bay, New York, United States · On-site

$17/hr–$18/hr

Entry level$22B raised

Your Impact at Lowe's As a Lowe's cashier, you'll ensure every customer exits Lowe's on a high note. Your work helps our stores positively serve our customers and communities by providing a quick, friendly checkout exper…

Skills: Cash Handling, Customer Service, Point Of Sale (POS), Basic Arithmetic, Computer Literacy

Southern Glazer's Wine & Spirits logoSouthern Glazer's Wine & Spirits

Distribution Driver Non-CDL - Union

Town of Oyster Bay, New York, United States · On-site

Entry level

What You Need To Know Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people – and equips them with leading technology, continuous learning, and the ability to…

Skills: Customer Service, Route Delivery, Problem Solving, Communication Skills, Forklift Operation

BoomZeal Enterprises logoBoomZeal Enterprises

Sales and Service Drain Specialist

Town of Oyster Bay, New York, United States · On-site

$30/hr–$40/hr

Mid level

Benefits: Free uniforms Health insurance Opportunity for advancement Paid time off Parental leave Training & development Vision insurance Wellness resources 401(k) 401(k) matching Company car Competitive salary Dental in…

Skills: Drain Cleaning, Sewer Line Service, Camera Inspections, Hydro-jetting, Snaking

Convergint logoConvergint

Security Service Technician 2

Town of Oyster Bay, New York, United States · On-site

$64k–$95k/yr

Mid level$67M raised

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Security Service Technician to join our amazing culture. In this role, you will service and support existing customers by respondin…

Skills: Fire Alarm Systems, Electronic Security Systems, Access Control Systems, Troubleshooting, Programming

Pavion, Formerly RFI logoPavion, Formerly RFI

Central Station Operator 4pm-12am

Town of Oyster Bay, New York, United States · On-site

$20/hr–$25/hr

Entry level

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across the globe. We bring industry-leading expertise to clients in enterprise, healthcare, educat…

Skills: Alarm Monitoring, Emergency Dispatch, Customer Service, Data Entry, Multitasking

News 12 logoNews 12

Supervisor Sales Strategy & Operations

Piscataway Township, New Jersey, United States · On-site

$77k–$127k/yr

Mid level

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to jo…

Skills: Sales Operations, Contact Center Management, Technical Troubleshooting, Analytical Skills, Problem Solving

Allied Universal logoAllied Universal

Security Officer School Patrol Driver

Town of Oyster Bay, New York, United States · On-site

Entry level$9.0B raised

Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…

Skills: Customer Service, Security Procedures, Emergency Response, Patrolling, Incident Reporting

SightMD logoSightMD

Ophthalmic Technician Assistant - Part Time

Town of Oyster Bay, New York, United States · On-site

Entry level$3M raised

A career that changes lives. SightMD is a rapidly growing integrated ophthalmic provider group, extending the reach of exceptional eye care to patients across New York, New Jersey, Pennsylvania, Connecticut and Massachus…

Skills: Patient Intake, Clinical Support, Electronic Health Records (EHR), Patient Education, Medical Inventory Management

Lowe's Companies, Inc. logoLowe's Companies, Inc.

Retail Sales – Part Time

Town of Oyster Bay, New York, United States · On-site

$17/hr–$18/hr

Entry level$22B raised

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for…

Skills: Customer Service, Retail Sales, Inventory Replenishment, Order Processing, Basic Arithmetic

The Learning Experience logoThe Learning Experience

Business Manager

Town of Oyster Bay, New York, United States · On-site

$50k–$70k/yr

Mid level

Benefits: Opportunity for advancement Paid time off Training & development 401(k) Bonus based on performance Competitive salary Employee discounts Exciting Business Manager opportunity with The Learning Experience of Mas…

Skills: Financial Analysis, P&L Management, Staffing, Payroll Processing, Inventory Management

Purolator Inc. logoPurolator Inc.

Specialist Mission Critical U.S.

Town of Oyster Bay, New York, United States · Remote Solely

$56k–$67k/yr

Mid level

Working at Purolator International is more than a job. It's an opportunity to be part of a winning team and to contribute to the success of our growing company. Purolator International is a leading U.S. based supply chai…

Skills: Time-Critical Logistics, Import/Export Operations, Customs Clearance, TMS, Dangerous Goods Knowledge

Thermo King logoThermo King

Service Project Administrator

New York, New York, United States · Hybrid

$52k–$95k/yr

Mid level

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane …

Skills: Project Administration, Job Costing, Invoicing, Customer Relationship Management, Scheduling

Crown Equipment Corporation logoCrown Equipment Corporation

Parts Customer Care Rep

Town of Oyster Bay, New York, United States · On-site

$21/hr–$25/hr

Entry level

Job Posting External Job Duties Answer and process incoming parts calls from customers and service technicians. Pull orders, receive and put up stock. Order parts and develop relationships with Crown factory and outside …

Skills: Customer Service, Inventory Control, Order Processing, Vendor Management, Quoting

Diamond Braces Orthodontist: Braces & Invisalign logoDiamond Braces Orthodontist: Braces & Invisalign

Sales Consultant

Town of Brookhaven, New York, United States · On-site

$19/hr–$23/hr

Entry level

Turn Smiles Into Sales — Join Diamond Braces as a Sales Consultant Who We Are At Diamond Braces, we don’t just straighten teeth—we change lives. We’re one of the fastest-growing orthodontic organi…

Skills: Sales, Communication, Active Listening, Objection Handling, Closing

Enterprise Mobility logoEnterprise Mobility

Automotive Detailer - Car Washer - Westbury

Town of Oyster Bay, New York, United States · On-site

Entry level

Overview Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Automotive Detailer. The starting rate of pay is $18.75 / hour based on a 40 hour workweek. Employees can earn yearl…

Skills: Vehicle Detailing, Car Washing, Sanitization, Vehicle Inspection, Fueling

FourLeaf Federal Credit Union logoFourLeaf Federal Credit Union

Consumer Lending Indirect Processor

Town of Oyster Bay, New York, United States · Remote OK

$28/hr–$34/hr

Mid level

It Starts With Our Employees FourLeaf's ultimate goal is to provide the best-in-class member and employee experience, and it all begins with two things: hiring incredible people and giving them a great place to work. Wha…

Skills: Consumer Lending, Indirect Processing, Loan Funding, Pipeline Management, Compliance

FourLeaf Federal Credit Union logoFourLeaf Federal Credit Union

Consumer Lending Indirect Processor

Town of Oyster Bay, New York, United States · Remote OK

$28/hr–$34/hr

Mid level

It Starts With Our Employees FourLeaf's ultimate goal is to provide the best-in-class member and employee experience, and it all begins with two things: hiring incredible people and giving them a great place to work. Wha…

Skills: Consumer Lending, Indirect Processing, Loan Funding, Pipeline Management, Compliance

Select Express & Logistics (now AIT Home Delivery) logoSelect Express & Logistics (now AIT Home Delivery)

Owner Operator- Home Furnishing Delivery Teams- Hicksville NY  

Town of Oyster Bay, New York, United States · On-site

$500/hr–$600/hr

Mid level

Overview Owner Operator Home Furnishing Delivery Teams- Hicksville NY Owner Operators / Independent Contractor Teams – Brooklyn, Queens & Long Island, NY Potential to earn $500-$600 per day Overview AIT Home Delivery off…

Skills: Box Truck Operation, Residential Delivery, Customer Service, Route Management, GPS Navigation

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Showing 1–20 of 85

News 12 logo

Product Manager Agent Tools

News 12

Town of Oyster Bay, New York, United States • On-site

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Senior

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  • $123k–$203k/yr
  • Full-time
  • bachelor degree, postgraduate degree
  • Posted 3d ago
  • Apply by Oct 22
  • ~40 hrs/week

Responsibilities

Own the strategy and outcomes for multiple internal tools products to optimize agent workflows and reduce operating costs. Lead cross-functional initiatives and partner with engineering and design to deliver AI-driven productivity solutions.

Requirements

Requires 8-10 years of product management experience with a proven track record of managing P&L and ROI for complex products. Strong communication skills for executive-level stakeholders and experience as an Agile Product Owner are essential.

Full job description

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!

  
We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is now longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.


If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you! 

Job Summary

Internal Tools  is where execution quality directly translates into customer experience and operating cost. We need a senior individual contributor who can own the strategy and outcomes for multiple products at once: someone who frames the hard problems, makes defensible trade-offs against P&L and ROI, and partners across Care, Sales, Field, and back-office to land work that moves the business.

Responsibilities

•    Create and own the product strategy and feature set for multiple products within the Internal Tools portfolio, with minimal assistance.
•    Contribute to overall B2C, and Mobile product management portfolio strategy and planning; bring an Internal Tools point of view that shapes adjacent decisions.
•    Establish and gain acceptance for prioritized scrum backlogs across your products; prioritize feature backlogs at the product level with minimal help.
•    Define audience needs and use cases to guide feature development; act as subject matter expert and customer advocate for current and future products.
•    Construct business cases, apply policy/regulatory/security/brand guidelines, and use financial drivers to influence product decisions — leaning on senior PMs where useful, working independently where you can.
•    Perform P&L & ROI evaluation; make recommendations grounded in value/cost trade-offs.
•    Define reporting requirements and track KPIs, satisfaction, usage, and performance; analyze data to inform decisions and tell the story behind them.
•    Lead complex, cross-cutting initiatives across agent workflows, employee platforms, and contractor tooling end-to-end with minimal assistance.
•    Drive cross-functional team priorities, discovery, and ROI in partnership with business stakeholders, development and design.
•    Partner effectively with Engineering, UI/UX, and other product teams to deliver well-conceived solutions; advocate for your products and point of view in cross-functional projects and meetings.
•    Drive product operational readiness with GTM, CPTO, Marketing, Sales, and Field; support post-launch to deliver on operational, customer experience, and financial commitments.
•    Serve as the Agile product owner and represent Product at Agile ceremonies; anticipate effort deltas between options before commitments are made.
Communicate at the Manager and Director Level
•    Effectively communicate product vision, principles, and roadmap to Manager and Director-level stakeholders
•    Translate business logic to technical stakeholders and product/technical capability to non-technical stakeholders.
•    Use storytelling to connect product strategy to business outcomes; create presentations that move decisions forward.
•    Disagree constructively, commit to the decision, and proactively solve cross-functional problems.
•    Identify opportunities and trends — including AI, LLM-based features, and automation — and apply them as practical enablers for agent assist, decision support, workflow automation, and internal productivity.
•    Distinguish problems where AI is the right tool from problems where it is not; bring rigor to evaluation, measurement, and rollout.
•    Maintain a developing technical understanding of Internal Tools platforms and how end-to-end technological solutions are designed and impact the customer experience.
•    Develop clear product documentation i.e. requirements, design approach, acceptance criteria 
•    Vet and refine requirements; proactively find gaps in plans and work with stakeholders to specify or mitigate them.
•    Inspect project assets across your products and provide feedback that improves completeness and accuracy.
•    Proactively share knowledge to level up peers and adjacent teams.

Qualifications

•    8–10 years of product management or product operations experience, including ownership of multiple products or major product areas with measurable business outcomes.
•    Demonstrated ability to lead complex initiatives end-to-end with minimal assistance, across engineering, design, operations, and business stakeholders — through influence rather than authority.
•    Experience constructing business cases, performing P&L / ROI evaluation, and managing direct product costs.
•    Strong written and verbal communication at the Manager and Director level; comfort with executive-style writing, presentations, and storytelling.
•    Solid analytics fluency: identifies the metrics that matter, extracts insights, and makes actionable recommendations.
•    Experience as a Product Owner in an agile environment, including backlog management, sprint planning, release coordination, and Agile ceremonies.
•    Ability to simplify complex problems into core issues and key actions; pivot as needed while staying grounded in the overall strategy.
Strongly Preferred
•    Experience with internal tools, agent desktops, contact center platforms, workforce platforms, or other employee-facing software.
•    Practical experience applying AI/ML, LLM-based features, or automation to real business workflows — with a clear-eyed view of where it works and where it does not.
•    Experience contributing to portfolio-level strategy and planning across multiple product areas.
•    Bachelor's degree or equivalent experience; MBA or relevant Master's a plus.
Nice to Have
•    Telecom, broadband, video, or mobile industry exposure — particularly OSS/BSS, Care, Sales, or Field operations.
•    Familiarity with regulatory, policy, and operational constraints in large telecom environments.
•    Engineering background or technical depth in software development lifecycles.
Deep telecom experience is not required. Strong tools/platform PM instincts, financial rigor, and demonstrated execution across multiple products can compensate.

At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What’s Right, Drive One Optimum, and Make It Happen. These aren’t just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It’s all part of the bigger picture of “Be The Difference” where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stop.

 

If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity.

 

All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company’s discretion based on business necessity.

 

We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.

 

Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.

 

Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $123,379.00 - $202,694.00  / year. The rate/range provided herein is the anticipated pay at the time of hire and does not reflect future job opportunity.
 
 
We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S.  Please note that at this time, we do not provide visa sponsorship for employment.

Related keywords

Internal ToolsAgent DesktopContact Center PlatformsWorkforce PlatformsAILLMAutomationB2CMobileOSS/BSSTelecomBroadbandAgileScrumProduct OwnerKPIs

About News 12

LinkedInVisit site
Industry
Broadcast Media Production and Distribution
Company size
51-200 employees
Headquarters
Bethpage, New York
LinkedIn followers
11,293

News 12 Networks is the New York tri-state leader in hyper-local content - providing exclusive news, weather, traffic, and sports to 7 unique local areas, all within the #1 television DMA. Owned and operated by Altice USA. While today the 24-hour news cycle is well established, News 12 Long Island was the FIRST local channel to provide around the clock local news, and the first to give Long Island a channel specifically targeted to their local issues. From that same model, 6 additional channels were launched as part of the hyper-local network, in New Jersey, Westchester, the Bronx, Brooklyn, the Hudson Valley (Rockland and Orange Counties), and Connecticut. As an award-winning service, beloved by its customers, and tops in viewership metrics, News 12 Networks is more relevant than ever. A cable-exclusive service, proudly affiliated with Optimum, Charter, Comcast, and Service Electric, the network reaches more than 3 million households, covering nearly half of the New York television market. News 12’s digital and interactive division provides hyper- local news “on the go” with services on mobile, desktop, and OTT, exclusively for affiliated cable customers. News 12 Networks is owned and operated by Altice USA.

Offices: 1111 Stewart Ave, Bethpage, New York 11714, US

Breaking NewsWeather AlertsTraffic AlertsBroadcast JournalismSocial Mediaand newsMedia and EntertainmentSocial MediaNewsPublishing
View all jobs at News 12

Frequently asked questions

How many Customer Service & Support jobs are open in Town of Oyster Bay, NY right now?

There are currently 85 open customer service & support positions in Town of Oyster Bay, NY listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Town of Oyster Bay, NY?

Companies currently hiring include F45 Training, News 12, Allied Universal, BoomZeal Enterprises, Lowe's Companies, Inc., among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Town of Oyster Bay, NY?

Yes — 9 of the 85 open customer service & support positions offer remote or hybrid work (6 remote, 3 hybrid).

How do I apply for Customer Service & Support jobs in Town of Oyster Bay, NY?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

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