Support Coordinator II - Torrance Beach Cities Orthopedics Clinic - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
Torrance, California, United States · On-site
$26/hr–$41/hr
Mid level$5M raised
Support Coordinator II serves as an intermediate-level support coordinator. As a part of the Ambulatory clinic, provides smooth outpatient flow resulting in optimum patient satisfaction and clinic operation. Responsible …
Support Coordinator II - Torrance Beach Cities Orthopedics Clinic - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
Torrance, California, United States · On-site
$26/hr–$41/hr
Mid level$5M raised
Support Coordinator II serves as an intermediate-level support coordinator. As a part of the Ambulatory clinic, provides smooth outpatient flow resulting in optimum patient satisfaction and clinic operation. Responsible …
Support Coordinator II - Torrance Beach Cities Orthopedics Clinic - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
Torrance, California, United States · On-site
$26/hr–$41/hr
Mid level$5M raised
Support Coordinator II serves as an intermediate-level support coordinator. As a part of the Ambulatory clinic, provides smooth outpatient flow resulting in optimum patient satisfaction and clinic operation. Responsible …
Join the Pacsun Community Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melvill…
Skills: Customer Experience, Sales, Visual Merchandising, Time Management, Communication Skills
HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 14,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion! Bec…
POSITION PURPOSE AND SUMMARY The Night Guest Laundry Attendant ("NGLA") associate must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The NGLA is responsible for ass…
Multiple Roles Overview: Super King Markets is opening a new location in Lake Balboa and we're hiring motivated, customer-focused individuals to join our team. This is a great opportunity to be part of our store opening …
Join the Lovisa America team: It is exciting times at Lovisa with many new stores opening across America, so we are looking for our next amazing Lovisa Sales Super Stars to join our growing team. The Key Holder Role: The…
Skills: Customer Service, Time Management, Organizational Skills, Communication, Retail Sales
Overview As a Delivery Driver with Room & Board you do more than just "make deliveries,” you create extraordinary experiences for our customers and act as a strong brand ambassador for both our high-quality products and …
VP, Regional Planning Consultant- Brea/ Torrance, CA
Brea, California, United States · On-site
$118k–$226k/yr
Senior$2.0B raised
Job Description: Are you passionate about helping advisors build their business through a culture of planning by mentoring and encouraging associates? Do you love to spend time crafting deeper positive relationships? Our…
Skills: Financial Planning, Consultative Selling, Coaching, Mentoring, Public Speaking
Job Description: Dave & Buster’s is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your …
Job Title: In-Home Sales Representative – Water Filtration ($75K–$125K+) Location: Torrance, CA Overview: Puragain Water is hiring In-Home Sales Representatives who are confident closers with a proven track record in on…
Skills: In-home Sales, Closing Techniques, Customer Service, Communication, Lead Conversion
Retail Cosmetics Sales Associate - Clarins, Del Amo Fashion Center - Full Time
Torrance, California, United States · On-site
$17/hr–$24/hr
Mid level
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Cosmetics Sales, Skincare Consultation, Makeup Application, Clienteling, Customer Service
YOUR ROLE You can't buy product if it's not on the floor, right?! As a part-time stock brand Ambassador, you're an expert at keeping product moving from the Stockroom to the Salesfloor through shipment processing, replen…
Overview We are growing! Sares Regis Group Residential of Newport Beach, California, is a privately held real estate development, investment and management firm that focuses on multifamily communities in the western U.S.…
San Francisco, California, United States · On-site
$30/hr–$32/hr
Mid level
Overview We are growing! Sares Regis Group Residential of Newport Beach, California, is a privately held real estate development, investment and management firm that focuses on multifamily communities in the western U.S.…
San Francisco, California, United States · On-site
$25/hr–$30/hr
Entry level
Overview We're Growing - Join Our Team Today! Sares Regis Group Residential of Newport Beach, California, is a privately held real estate development, investment and management firm that focuses on multifamily communitie…
Welcome to Your Behavioral Health (YBH). Our mission is to guide individuals through the intricate landscape of behavioral health, ensuring that expert support is not only available but also easily accessible. At YBH, we…
Skills: Medical Coding, Billing, Insurance Collecting, Patient Collections, Medical Terminology
Position Summary... What you'll do...Develops and supports Membership by providing information on Membership benefits promoting the value of Company products and services processing Memberships upgrades and credit accoun…
Overview We are growing! Sares Regis Group Residential of Newport Beach, California, is a privately held real estate development, investment and management firm that focuses on multifamily communities in the western U.S.…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$26/hr–$41/hr
Full-time
high school, bachelor degree, professional certificate
Posted 59d ago
~40 hrs/week
Responsibilities
Coordinates outpatient flow and multi-specialty appointments to ensure optimum patient satisfaction and clinic operation. Manages clerical duties including referral processing, scheduling, insurance verification, and patient customer service.
Requirements
Requires a high school diploma and demonstrated experience in medical customer service, intake, and scheduling. Proficiency in English and familiarity with medical scheduling systems and insurance plans are essential.
Full job description
Support Coordinator II serves as an intermediate-level support coordinator. As a part of the Ambulatory clinic, provides smooth outpatient flow resulting in optimum patient satisfaction and clinic operation. Responsible in coordinating multiple appointments with many multi-specialty clinical services. Participates in a variety of duties associated with daily clinic preparation process, from customer service, heavy phone answering, intake, message distribution, obtaining medical reports/imaging, procedure scheduling, encounter registration, co-pay collections, and referrals management. Performs other duties as assigned.
Essential Duties:
Clerical: • Demonstrates accuracy and thoroughness in entering information into computer systems. • Processes new referrals in a timely manner this includes obtaining required outside medical records, entering demographic information into computer system, providing medical records to physician / multidisciplinary team for review, verifying insurance and obtaining authorization for visits and procedures. • Schedules patient’s evaluation and clinic appointments in a timely manner, and at the request of the physician, while accommodating patient’s needs. This includes but not limited to: surgery scheduling, laboratories, diagnostic testing and consultations as needed. Fulfills other department scheduling functions per department procedures and protocols. • Reviews master schedule and anticipating requirements and changes based on activity levels to create a well-managed operational flow and positive patient experience. • Coordinates and schedules diagnostic testing for patients which include but not limited to sending letters of medical necessity. • Assists with the clerical and scheduling needs including filing and collection of supporting documentation for billing. • Provides phone coverage as needed. Contacts and distributes messages to medical personnel using a variety of electronic messages including text, voice, and email systems. Reads and responds to email throughout the day. Retrieves and responds to voicemail messages within 24hours per department protocol.
Patient Customer Service: • Displays courtesy, compassion, kindness and honesty while interacting with public, patients, and all clinic personnel. Greets patients in a courteous and professional manner. • Acts as a single point of contact for patients and caregivers and takes accountability for their patient experience. Provides information and guidance to patients and caregivers regarding all areas of patient care. This includes but not limited to scheduling, paperwork, and follow-up appointments. • Completes a financial risk assessment and, as indicated, provides assistance to patient/patient families regarding insurance benefits and alternative funding sources, including referral of complex financial or insurance coverage issues to financial counselors or others, such as a designated admitting representative. • Prepares estimate of patient liabilities to patients, physicians and insurance companies based on guidelines and/or systems provided by the department, including but not limited to copayment, deductibles, co-insurance, deposits, or prior account balances. • Facilitates communication between patient and caregivers, and all members of the care team, including physicians, nurses, lab, etc. Communicates all changes with patient and case information to all involved personnel. Works with various hospital personnel to resolve issues and accommodate patient. • Adheres to policies aimed to protect patient confidentiality. • Assist Support Coordinator I with complex customer service issues and provide resolution
Teamwork/Collaboration: • Acts and demonstrates flexibility in covering other staff members for sick time, vacation, or leave of absence. • Maintains an open line of communication with management and other staff and always demonstrates a professional demeanor. • Keeps abreast of changes within the USC healthcare system. • Work collaboratively as department’s liaison/representation between the department and other hospital and physicians’ staff.
Other: • May assist with onboarding and training new hire employees and physicians • May assist Clinic Manager with quality assurance, patient flow, data collection, projects, and reporting • May work on auditing, correction, and resubmitting rejected charges and follow up
Performs other duties as assigned.
Required Qualifications:
Req High School or equivalent
Req Demonstrated ability in customer service, intake and scheduling
Req Proven record of dealing with the public in a customer service role
Req Familiarity with word processing, Microsoft Outlook, navigating the intranet, interpret on-line queries and preferably with GE Centricity Business, Cerner, PBAR, scheduling systems
Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.
Req Must be highly flexible, enthusiastic, have a proactive approach, work efficiently under pressure and work efficiently in a team environment.
Req Knowledge and understanding of insurance plans and types of coverage provided, including government health programs
Req Knowledge and ability in processing new referrals in a timely manner
Req Demonstrated ability and knowledge in patients scheduling
Req Works independently under supervision, takes initiative, deals effectively with constant change, and willingly accepts responsibility
Req Possesses ability to work independently and in a team setting.
Preferred Qualifications:
Pref Bachelor’s Degree In a related field
Pref 3-5 years Experience in administrative or customer service in medical office preferably in an ambulatory care environment.
Pref Knowledge of medical terminology preferred.
Pref Proven knowledge of insurance billing, admitting, or registration experience in a hospital or medical office preferred.
Pref Ability to speak Chinese (Mandarin or Cantonese) or Spanish preferred
Pref Certified Medical Assistant - CMA Medical Assistant Certificate or equivalent preferred.
Pref Certification - Job Relevant Billing and Coding Certificate
Required Licenses/Certifications:
Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
USC Care Medical Group serves as the sole physician entity reporting to the USC Health System, uniting faculty clinical practice under Keck Medicine of USC. This entity oversees clinical governance, physician and ambulatory services, and core enterprise functions including billing, contracting, and financial operations. The organization encompasses 17 clinical departments, with approximately 1,500 physicians and 2,000 staff delivering care across more than 80 locations from Kern County to Orange County and into Las Vegas. USC Care Medical Group is the engine for patient-centered growth—advancing quality, safety, access, and financial strength through integrated, system-level thinking that transcends silos and traditional models. By building bridges across the enterprise, embracing innovation, and leveraging technology, we deliver seamless, 5-Star access and service while expanding clinical reach and diversified models of care. Our work fuels a sustainable cycle of good health—organizationally, financially, and within the communities we serve—driving continued growth from within and beyond the system’s boundaries.
The hourly rate range for this position is $26.00 - $41.28. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to theBackground Screening Policy Appendix Dfor specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at [email protected]. Inquiries will be treated as confidential to the extent permitted by law.
GE Centricity BusinessCernerPBARMedical TerminologyInsurance BillingCMAMedical AssistantReferralsPatient FlowHealthcare AdministrationAmbulatory CareFire Life Safety Training
Keck Medicine of USC is the University of Southern California’s medical enterprise, one of only two university-based medical systems in the Los Angeles area. Keck Medicine combines academic excellence, world-class research and state-of-the-art facilities to provide highly specialized care for some of the most acute patients in the country.
Our internationally renowned physicians and scientists provide world-class patient care at Keck Hospital of USC, USC Norris Cancer Hospital, USC Verdugo Hills Hospital, USC Arcadia Hospital and more than 100 unique clinics in Los Angeles, Orange, Kern, Tulare and Ventura counties as well as Las Vegas.
Keck Medical Center of USC, which includes Keck Hospital and USC Norris Cancer Hospital, is among the top 50 hospitals in the country in 8 specialties, as well as the top three hospitals in metro Los Angeles and top 10 hospitals in California, according to U.S. News & World Report’s 2024-25 Best Hospitals rankings.
Offices: 1500 San Pablo Street, Los Angeles, CA 90033, US · 1441 Eastlake Avenue, Los Angeles, CA 90033, US · 1812 Verdugo Boulevard, Glendale, CA 91208, US
SurgeryCancerTherapyDermatologyMedicineOncologyPain ManagementPsychiatryRadiologyWomen's Health
How many Customer Service & Support jobs are open in Torrance, CA right now?
There are currently 693 open customer service & support positions in Torrance, CA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Torrance, CA?
Companies currently hiring include Sares Regis Group, Starbucks, Lowe's Companies, Inc., Costco Wholesale, Macy's, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Torrance, CA?
Yes — 14 of the 693 open customer service & support positions offer remote or hybrid work (6 remote, 8 hybrid).
How do I apply for Customer Service & Support jobs in Torrance, CA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
