Toledo, Ohio, United States · On-site
Title: Direct Service Provider Department Org: Rocket Solution Central - 106850 Employee Classification: H4 - Comm Workers of America PT Bargaining Unit: Communication Workers America Primary Location: MC AD Shift: 1 Sta…
Skills: Customer service, Financial aid, Student accounts, Registration, Admissions
Enterprise MobilityToledo, Ohio, United States · On-site
Overview Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Automotive Detailer. This position pays $17 / hour based on a 40 hour workweek and is located at 5820 Central Ave Sy…
Skills: Vehicle detailing, Car washing, Sanitization, Vehicle inspection, Customer service
Toledo, Ohio, United States · On-site
Brand: Advance America Address: 1744 W. Laskey Road, Toledo, Ohio, United States - 43613 Bi-Lingual Spanish is a plus!! Since 1997, Advance America has helped millions of hardworking people with a variety of personalized…
Skills: Customer service, Sales, Customer acquisition, Financial solutions, Cash handling
Toledo, Ohio, United States · On-site
Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 32 Work Shift: Days (United States of America) Mercy Health About Us As a faith-based and patient-focused organization, Mercy Health exists to e…
Skills: Customer Service, Specimen Collection, Patient Registration, Data Entry, Order Entry
Toledo, Ohio, United States · On-site
Location: Bay Park Hospital Department: Quality Management Weekly Hours: 40 Status: Full time Shift: Days (United States of America) Job Summary: As the Quality and Customer Service Lead, you create, implement, and maint…
Skills: Quality improvement, Clinical outcomes, Leadership, Team management, Conflict management
Toledo, Ohio, United States · On-site
$52k–$61k/yr
Title: Basic Outpatient Presvc Spec Department Org: Registration - 108820 Employee Classification: B1 - Classif'd Full Time AFSCME HSC Bargaining Unit: AFSCME HSC Primary Location: HSC H Shift: 1 Start Time: 8:00AM End T…
Skills: Patient scheduling, Insurance verification, Customer service, Data analysis, Microsoft Word
O'Reilly Auto PartsToledo, Ohio, United States · On-site
$11/hr–$17/hr
Compensation Pay Range: $11.00 - $17.00 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums ma…
Skills: Customer service, Automotive parts knowledge, Multitasking, Cash handling, Inventory management
Toledo, Ohio, United States · On-site
$18/hr–$25/hr
A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trus…
Skills: Customer service, Sales order processing, Technical advice, Troubleshooting, Upselling
Toledo, Ohio, United States · On-site
$16/hr–$24/hr
Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete A…
Skills: Automotive repair, Oil changes, Tire maintenance, Brake system inspection, Steering system inspection
Toledo, Ohio, United States · On-site
Description Yark Automotive is the largest dealership group to work for in Northwest Ohio! Representing 12 manufacturers, Chrysler, Jeep, Dodge, Ram, Fiat, BMW, Subaru, Nissan, Mazda, Ford, Toyota, Chevy. Consistently vo…
Skills: Automotive diagnostics, Vehicle maintenance, Repair service, Troubleshooting, Customer service
Toledo, Ohio, United States · On-site
WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. Y…
Skills: Food service, Customer service, Cash handling, Interpersonal skills, Sanitation
Toledo, Ohio, United States · Hybrid
$25/hr–$30/hr
About WSI Technologies WSI Technologies provides mission-critical recording and communication solutions to enterprise, public safety, and government organizations. Its technology helps customers securely capture, store, …
Skills: Windows Server, Windows Desktop, Hardware Troubleshooting, Network Connectivity, ITSM
Toledo, Ohio, United States · On-site
$11/hr–$21/hr
It began with a vision to bring the time-honored flavors and healthy ingredients of South Korea to Columbus, Ohio. From that dream, BIBIBOP was born. Inspired by the traditional Korean dish bibimbap, we sought to make ba…
Skills: Customer service, Multitasking, Food safety, Sanitation, Communication
Toledo, Ohio, United States · On-site
Provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the…
Skills: Customer service, Patient intervention, Health and wellness services, Confidentiality, Pharmacy operations
Toledo, Ohio, United States · On-site
About GNC Since 1935, GNC has been a global leader in health and wellness innovation, inspiring people to achieve their goals with a trusted and dynamic range of products. As #TeamGNC, we prioritize our consumers, consta…
Skills: Sales, Customer service, Product knowledge, Visual merchandising, Cash handling
Toledo, Ohio, United States · On-site
Merchandise Crew Toledo Zoo & Aquarium The Toledo Zoo & Aquarium has been educating, inspiring, and providing enjoyment to our community for over 100 years. Our Merchandise department is currently seeking part-time, Merc…
Skills: Customer service, Communication skills, Retail sales, Stocking, Cashiering
Toledo, Ohio, United States · Remote Solely
We are looking for a detail-oriented Booking Support Coordinator to assist with client requests, booking coordination, documentation, and ongoing support. The ideal candidate is dependable, organized, and comfortable man…
Skills: Communication, Interpersonal skills, Attention to detail, Organization, Time-management
Toledo, Ohio, United States · On-site
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! C…
Skills: Leadership, Sales performance, Customer service, Team development, Operational oversight
Toledo, Ohio, United States · On-site
Do you enjoy working in a fast-paced (but fun!), clean, cook-to-order environment? Are you motivated by the opportunity to earn a weekly bonuses and tips? Then this is the job for you! Our commitment to customer service,…
Skills: Teamwork, Communication skills, Customer service, Time management, Integrity
Toledo, Ohio, United States · On-site
General Description The Beauty Lead will provide a personalized shopping experience to customers around selling beauty products by leveraging product knowledge as well as the Connect, Inspire, Engage service model. Prior…
Skills: Customer service, Sales, Product knowledge, Communication, Relationship building
Toledo, Ohio, United States • On-site
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The Direct Service Provider acts as a student advocate by managing business-related university processes and removing barriers to student success. Responsibilities include responding to inquiries, processing registrations and financial aid requests, and providing guidance on university policies.
Candidates must possess a bachelor's degree or five years of direct customer service experience in relevant fields. Excellent communication, organizational skills, and the ability to work both independently and as part of a team are required.
Title: Direct Service Provider
Department Org: Rocket Solution Central - 106850
Employee Classification: H4 - Comm Workers of America PT
Bargaining Unit: Communication Workers America
Primary Location: MC AD
Shift: 1
Start Time: 8:15am End Time: 5:00pm
Posted Salary: Starting at $18.99
Job Description:
The Direct Service Provider (DSP) position is highly complex and requires a detailed knowledge of a multitude of disciplines including, but not limited to, Financial Aid, Registrar, Student Accounts, Residence Life, Admissions, Dining Services, Academic Advising, and Parking Services. The primary function of this position is to operate in the spirit of advocacy on behalf of the student. The DSP’s primary goal is to remove barriers to student success by helping the student manage business-related University processes. The DSP must effectively address student concerns and requests, while proactively anticipating additional issues. The DSP often provides coaching to empower the student to take the appropriate steps toward problem resolution. The DSP is responsible for: responding to in-person, telephone, and email inquiries; processing registrations, drops, withdrawals, transcript requests, and enrollment certifications; evaluating financial aid eligibility and student accounts; referrals and advising related to military education benefits and advising students on policies and procedures applicable to financial aid, registration, admissions and billing/student accounts processes.
Minimum Qualifications:
Education/experience/licensing:
• Requires a bachelor’s degree or five years of direct customer service experience in financial aid, registration, student accounts, or other customer service related fields.
Communication and other skills:
• Requires excellent communication and customer service skills, as well as strong organizational skills and attention to detail.
• Requires the ability to work independently and as a team member.
• Requires a strong work ethic and a history of exceptional customer service.
Preferred Qualifications:
Conditions of Employment:
To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position.
Equal Employment Opportunity Statement:
The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation.
The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.
The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at [email protected] or 419-530-4747 between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request.
Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.
Providing degree completion & academic support to adult learners, online students, military and those who are undecided.
University College serves students who are undecided about their major, transferring from one program to another, returning to complete a degree, adult learners pursuing online degree programs, or veteran or active military status. Earn a Bachelor's Degree: -University Studies: The University Studies degree is designed to allow you to build an individualized bachelor’s degree around your interests and goals. You are able to emphasize your personal and professional goals, as well as interests through a customized plan of study. The degree awarded is either the Bachelor of Arts or the Bachelor of Science, depending upon course selections, which will be coordinated with your academic advisor. -Liberal Studies: The Liberal Studies Degree program is designed for working adults. The program gives you the advantage of integrating your real-world experiences with your college education to meet your personal learning goals and gain rewards that come with academic achievement.
Offices: 2801 W Bancroft St, Toledo, Ohio 43606, US · 2801 W Bancroft St, Toledo, Ohio, US
There are currently 932 open customer service & support positions in Toledo, OH listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include The Wendy's Company, Kroger, Bon Secours Mercy Health, Lowe's Companies, Inc., The University of Toledo University College, among others. Browse the listings above to see every active employer.
Yes — 35 of the 932 open customer service & support positions offer remote or hybrid work (25 remote, 10 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
