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Job Description Join your locally owned Great Clips® salon team and take the next step in your career. If you’re a licensed stylist who enjoys supporting others, staying organized, and helping a team succeed, this could …
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Full-time
Medical benefits, Paid time off
Posted 10d ago
Apply by Nov 24
~40 hrs/week
Responsibilities
The General Manager provides strategic oversight for multiple salons by leading, coaching, and developing Area and Salon Managers. They are responsible for driving brand standards, operational excellence, and consistent business growth across their assigned locations.
Requirements
Candidates must have proven retail or multi-unit management experience, specifically with a background in managing four or more locations. Strong leadership, coaching, and communication skills are essential to hold teams accountable and implement effective action plans.
Full job description
Job Description
Join your locally owned Great Clips® salon organization in a senior leadership role focused on people, performance, and long-term success. As a General Manager, you’ll provide strategic oversight for multiple salons by leading, coaching, and developing Area Managers and Salon Managers to deliver brand standards, build strong teams, and achieve consistent business results.
This role is ideal for an experienced multi-unit leader who enjoys building leadership capability, improving operations at scale, and helping teams reach their full potential.
We’re looking for a strategic, people-focused General Manager with Great Clips multi-unit experience managing four or more salons. You’ll mentor Area and Salon Managers, lead operations across multiple markets, and drive both team and business growth. If you’re passionate about developing leaders and creating lasting success, we’ll provide the platform to make it happen.
For seasoned Great Clips leaders ready to make an impact at scale..
Why you’ll love it here
Great Clips salons give General Managers the opportunity to lead at a high level while staying closely connected to the teams and systems that drive success:
Senior leadership responsibility across multiple salon locations
The opportunity to coach, develop, and retain high-performing Area Managers and Salon Managers
Clear brand standards, operational systems, and performance metrics
Strategic partnership with ownership to support growth, profitability, and culture
The ability to identify trends, address challenges, and implement improvement plans across salons
A role with meaningful influence on team experience, customer experience, and business results
Ongoing leadership development and professional growth opportunities
Employee offerings like medical benefits and paid time off (PTO) may be available at certain locations.
What you bring to the team
To succeed as a General Manager in a Great Clips salon organization, you’ll need:
Proven retail or multi-unit management experience
Strong leadership, coaching, and people development skills
Experience managing managers and holding teams accountable to goals and standards
The ability to assess performance across multiple locations and implement effective action plans
Clear communication skills and a collaborative leadership style
Flexibility to work across multiple salon locations within the surrounding area
A strategic, solutions-oriented mindset focused on long-term success
Who we are
As the world's largest salon brand, with over 4,400 locally owned and operated salons across the U.S. and Canada, Great Clips combines strong brand recognition, marketing, and support with a close-knit, team-oriented culture. We're passionate about cutting hair and providing great value for the whole family. Talented teams of skilled professionals, along with convenient hours and a great haircut experience, set us apart in our communities.
FAQ
Q: What does a General Manager do at Great Clips? A: General Managers focus on coaching Area Managers and Salon Managers, strengthening performance, and supporting long-term success across multiple salons. You may also cut hair from time to time.
Q: Who does the General Manager report to? A: General Managers (GMs) report to the salon owner (Great Clips franchisee). GMs oversee Area Managers and Salon Managers within their salon organization and are accountable to achieve results.
Q: Is this role hands-on or more strategic? A: Both. While the role is more strategic, General Managers stay connected to salon teams to understand challenges and develop plans for operational excellence.
Q: Does this position work across multiple salon locations? A: Yes. General Managers are responsible for multiple salons within a defined area of the franchise organization.
All Great Clips® salons are independently owned and operated by third-party franchisees. Franchisees, not Great Clips, Inc., are responsible for all hiring and personnel matters at their individual salons.
Established in Minneapolis in 1982, Great Clips has grown to be the world's largest and fastest growing salon brand. There are more than 4,400 salons throughout the United States and Canada -- all of them owned by franchisees. Visit us at www.greatclips.com
Employment Information for Corporate Employees:
- Competitive medical, dental, flexible spending and disability benefits
- Flexible work options like compressed work weeks, and telecommuting
- Award-winning wellness programs and tuition assistance
- View corporate opportunities at: https://jobs.greatclips.com/corporate
Stylists/Salon Managers can find employment information at: https://jobs.greatclips.com
For more information on Great Clips franchises, visit www.GreatClipsFranchise.com
Offices: 4400 W. 78th St., Suite 700, Minneapolis, MN 55435, US
How many Customer Service & Support jobs are open in Toledo, OH right now?
There are currently 933 open customer service & support positions in Toledo, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Toledo, OH?
Companies currently hiring include The Wendy's Company, Bon Secours Mercy Health, Kroger, Lowe's Companies, Inc., The University of Toledo University College, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Toledo, OH?
Yes — 35 of the 933 open customer service & support positions offer remote or hybrid work (25 remote, 10 hybrid).
How do I apply for Customer Service & Support jobs in Toledo, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.