MEDICAL RECEPTIONIST/ADMIN ASST - DERMATOLOGY M-TH (7:00a-4:30p)
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Full-time
high school
Posted 9d ago
~40 hrs/week
Responsibilities
The receptionist provides front office support by managing patient scheduling, check-in/check-out processes, and administrative documentation. They also assist with skincare product sales and maintain an organized, welcoming environment for patients.
Requirements
Candidates must have a high school diploma or GED and possess strong interpersonal and organizational skills. Previous experience in a medical office, particularly in dermatology or aesthetics, is preferred.
Full job description
The Toledo Clinic's Dermatology Department (Nahhas Dermatology) is seeking a full-time Receptionist/Administrative Assistant to provide front office support in a busy medical office. This position will be scheduled Monday - Thursday (7:00am - 4:30pm). Previous experience in a medical office, preferably Dermatology, is preferred.
General Summary
Provides friendly, professional support to patients while managing scheduling, phones, check in/check out, and general administrative duties. Assists with skincare product sales and maintains an organized, welcoming office environment.
Works under the supervision of the Office Manager.
Essential Duties & Responsibilities
Consistently arrives at work on time and adheres to regular work schedule.
Greet patients warmly and professionally and creates a welcoming experience.
Checks patients in and out accurately and efficiently.
Answer incoming calls, route messages, and assist with general patient questions.
Schedule, confirm, reschedule, and cancel medical and cosmetic appointments.
Verify patient demographic and insurance information.
Collect copays, balances, cosmetic payments, and other patient payments.
Maintain patient confidentiality and follow HIPAA requirements.
Assist patients with forms, portal access, and general practice information.
Communicate professionally with patients both in person and by phone.
Serve as a knowledgeable resource for the practice's professional skincare products.
Proactively engage patients regarding skincare products and current promotions.
Assists the Office Manager and Providers with day-to-day administrative needs.
Scan, upload, organize, and maintain patient documents and records.
Monitor incoming faxes, correspondence, and administrative requests.
Maintain an organized and professional reception and waiting area.
Assist with office and retail supply inventory.
Perform additional clerical and administrative duties as needed.
Work collaboratively with clinical staff to maintain efficient patient flow.
Other Essential Duties May Include but Are Not Limited To
Other duties as assigned.
Knowledge, Skills & Abilities Required
Required:
Consistently arrives at work in appropriate/professional attire.
Completes all tasks within established time frame.
Adheres to all clinic policies and procedures.
Strong interpersonal and customer service skills.
Professional and polished communication style.
Comfortable discussing and selling skincare products.
Strong organizational skills and attention to detail.
Ability to multitask in a busy medical office environment.
Comfortable using computers, electronic health records, scheduling systems, and point-of-sale systems.
Dependable, punctual, and able to work effectively as part of a small team.
Excellent communication, phone, and organizational skills required.
Computer skills helpful.
Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed.
Demonstrates adaptability to expanded roles.
Education:
HS diploma or GED.
Preferred:
Previous medical office, dermatology, aesthetics, retail, or customer service experience preferred
Related keywords
Medical ReceptionistAdministrative AssistantDermatologyPatient CareSchedulingInsurance VerificationCopay CollectionHIPAAElectronic Health RecordsPoint-of-SaleCustomer ServiceInventory ManagementRetailMedical OfficeClericalData Entry
A large private multi-specialty physician group in the city of Toledo. The Clinic also has radiology services (x-ray, ultrasound, MRI, CT and other scans), laboratory services, and a pharmacy on the main campus at Secor Rd and Sylvania Ave. The physicians represent essentially all specialties and the breadth of primary care. The main campus facility also includes a newly designed outpatient surgery center serving all surgical specialists at the Clinic.
How many Customer Service & Support jobs are open in Toledo, OH right now?
There are currently 933 open customer service & support positions in Toledo, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Toledo, OH?
Companies currently hiring include The Wendy's Company, Bon Secours Mercy Health, Kroger, Lowe's Companies, Inc., The University of Toledo University College, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Toledo, OH?
Yes — 35 of the 933 open customer service & support positions offer remote or hybrid work (25 remote, 10 hybrid).
How do I apply for Customer Service & Support jobs in Toledo, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.