Toledo, Ohio, United States · On-site
Title: Lead Patient Registration Spec - ED Department Org: Registration - 108820 Employee Classification: B1 - Classif'd Full Time AFSCME HSC Bargaining Unit: AFSCME HSC Primary Location: HSC H Shift: 2 Start Time: 11AM/…
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Toledo, Ohio, United States · On-site
Title: Telephone Operator 2 Department Org: Registration - 108820 Employee Classification: B2 - Classif'd Part Time AFSCME HSC Bargaining Unit: AFSCME HSC Primary Location: HSC H Shift: 2 Start Time: 3:00PM End Time: 11:…
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Toledo, Ohio, United States · On-site
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Toledo, Ohio, United States · On-site
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Toledo, Ohio, United States · On-site
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Toledo, Ohio, United States · On-site
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Toledo, Ohio, United States · On-site
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Toledo, Ohio, United States · On-site
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Toledo, Ohio, United States · On-site
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Toledo, Ohio, United States · On-site
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Toledo, Ohio, United States · Hybrid
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Toledo, Ohio, United States · On-site
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Toledo, Ohio, United States · On-site
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Toledo, Ohio, United States · On-site
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Perrysburg, Ohio, United States · On-site
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Toledo, Ohio, United States · On-site
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Toledo, Ohio, United States · On-site
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Toledo, Ohio, United States · On-site
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Toledo, Ohio, United States · On-site
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Toledo, Ohio, United States · On-site
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Skills: Leadership, Customer Service, De-escalation, POS Systems, Microsoft Office
Toledo, Ohio, United States • On-site
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The Lead ED Registration Specialist manages outpatient and inpatient registration, insurance verification, and cash collections within the Emergency Department. They provide leadership support through scheduling, cross-training, and maintaining overall operational efficiency to maximize reimbursement.
Candidates must have a high school diploma and at least one year of experience in hospital or physician office registration. Proficiency in Microsoft Office and the ability to handle stressful environments while maintaining professional customer service are required.
Title: Lead Patient Registration Spec - ED
Department Org: Registration - 108820
Employee Classification: B1 - Classif'd Full Time AFSCME HSC
Bargaining Unit: AFSCME HSC
Primary Location: HSC H
Shift: 2
Start Time: 11AM/3PM End Time: 11PM/3AM
Posted Salary: 17.53
Float: True
Rotate: True
On Call: True
Travel: True
Weekend/Holiday: True
Job Description:
The Lead ED Registration Specialist performs all outpatient and inpatient registrations functions, insurance verification, cash collections for the University of Toledo Medical Center Emergency Department while providing excellent customer satisfaction. Strive to sustain courteous and caring impression for patients and visitors. Communicates effectively to maximize patient flow and provide excellence in customer relations. Ensure that financial policies and requirements are met while providing caring access at the University of Toledo medical Center.
Performs complete and accurate registration and admission functions for the purpose of maximize reimbursement, and provide timely and accurate patient information to all other providers and users of patient data.
The Lead ED Registration Specialist highly skilled and works at a fully cross functional level. The lead provides added support by means of schedules, cross training, deposits, staffing and overall issue maintenance.
Minimum Qualifications:
1. High School Diploma or equivalent
2. One full year experience in hospital or physician office performing as a primary duty of registration.
Communication and other skills:
3. Must have working knowledge to operate a computer in a window-based environment utilizing various software programs such as Microsoft Word, Excel, Outlook to produce and manage essential reports and correspondence. Must be able to utilize computer keyboard proficiently.
4. Ability to work with minimum supervision, Ability to apply understanding to carry out instructions furnished in written, oral, or diagram form.
5. Ability to develop and maintain professional service oriented working relationships with patients, families, physicians, nurses, co-workers, supervisors and others. Ability to provide excellence customer satisfaction when presenting information and respond to questions from staff, patient and the general public. Ability to deal with confrontation and stressful working environment while maintaining excellence in customer service.
6. Must be able to analyze data, calculate figures and amounts such as discounts, interest, percentages, add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Applicants may be tested.
Physical Requirements:
1) Visual acuity of 20/20 or corrected to 20/20 including color vision when applicable;
2) ability to hear with or without aides);
3) ability to orally communicate;
4) good manual dexterity;
5) ability to push, pull, roll, and transfer/lift 50 pounds occasionally; 6) ability to stand, walk frequently;
7) ability to bend, reach, stoop, kneel frequently;
8) ability to perform CPR (if required for position).
Occasional carrying of items weighing up to 30 pounds required.
Conditions of Employment:
To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position.
Equal Employment Opportunity Statement:
The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation.
The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.
The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at [email protected] or 419-530-4747 between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request.
Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.
Providing degree completion & academic support to adult learners, online students, military and those who are undecided.
University College serves students who are undecided about their major, transferring from one program to another, returning to complete a degree, adult learners pursuing online degree programs, or veteran or active military status. Earn a Bachelor's Degree: -University Studies: The University Studies degree is designed to allow you to build an individualized bachelor’s degree around your interests and goals. You are able to emphasize your personal and professional goals, as well as interests through a customized plan of study. The degree awarded is either the Bachelor of Arts or the Bachelor of Science, depending upon course selections, which will be coordinated with your academic advisor. -Liberal Studies: The Liberal Studies Degree program is designed for working adults. The program gives you the advantage of integrating your real-world experiences with your college education to meet your personal learning goals and gain rewards that come with academic achievement.
Offices: 2801 W Bancroft St, Toledo, Ohio 43606, US · 2801 W Bancroft St, Toledo, Ohio, US
There are currently 681 open customer service & support positions in Toledo, OH listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, The Wendy's Company, Bon Secours Mercy Health, Kroger, Lowe's Companies, Inc., among others. Browse the listings above to see every active employer.
Yes — 32 of the 681 open customer service & support positions offer remote or hybrid work (11 remote, 21 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
