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$55k–$60k/yr
Full-time
professional certificate, bachelor degree
Health insurance, Paid time off, Parental leave, Training & development, Vision insurance, 401(k)
Posted 49d ago
~40 hrs/week
Responsibilities
The General Manager oversees all fitness and sales functions, including leading the coaching team, managing studio operations, and driving membership growth. They are responsible for maintaining high-quality class delivery, achieving revenue targets, and fostering a positive studio culture.
Requirements
Candidates must hold a nationally recognized fitness certification, current CPR/AED certification, and possess 2-3 years of coaching experience. Strong operational and sales leadership skills are required, along with the ability to work a flexible schedule including weekends and holidays.
Full job description
Benefits:
Health insurance
Opportunity for advancement
Paid time off
Parental leave
Training & development
Vision insurance
401(k)
Competitive salary
Dental insurance
Employee discounts
ABOUT CAMFIT
CamFit is a multi-studio Orangetheory Fitness franchisee committed to delivering a world-class fitness experience through science-backed, heart rate-based interval training. In 60 minutes, our members reach their optimal heart rate zones, burn calories, and build a stronger, healthier life. Every role at CamFit is a role in changing lives.
We are a people-first organization. We hire for energy, develop for excellence, and promote from within.
JOB SUMMARY
As General Manager you carry the full scope of both the fitness and sales functions. You lead the coaching team, own sales performance, manage studio operations, drive membership growth, and create a culture that members and staff want to be part of. You report directly to the Regional Business Manager.
KEY RESPONSIBILITIES
Coaching Excellence and Class Delivery
Maintain a personal coaching minimum of 15 classes per week. You may be asked to flex up based on coach availability and studio scheduling needs.
Deliver high-quality, high-energy OTF classes in alignment with brand standards.
Own the overall quality of every class delivered in the studio.
Monitor safety, form, heart rate zones, and member engagement in all sessions.
Intro Class Execution and Membership Conversion
Every first-time member must receive a personalized intro experience before or after their first class.
Deliver a membership prescription based on each prospective member's stated goals, schedule, and lifestyle, connecting those needs directly to the appropriate membership type offered.
Always close the conversation with a clear, confident recommendation and an invitation to join.
Track intro class completion and follow-up. Hold yourself accountable to conversion as a performance metric, not a sales task.
Sales Leadership and Revenue Performance
Own studio revenue performance including new memberships, renewals, and retail.
Execute lead generation strategies, community outreach, and in-studio marketing campaigns.
Manage the full sales process from inquiry to signed membership.
Provide weekly KPI reporting to the Regional Business Manager.
Coach Development and Team Leadership
Lead, manage, and develop the full coaching team.
Build and maintain the coaching schedule using MindBody Online.
Conduct regular coach check-ins, class observations, and performance conversations.
Partner with the RFTM on formal evaluations, certification readiness, and development plans.
Lead onboarding and training for all new coaches.
Manage coach payroll and timecard accuracy.
Sales Associate Leadership
Recruit, onboard, and develop sales associates.
Hold sales associates accountable to daily and weekly performance targets.
Manage front-of-house culture and ensure a consistent, high-quality member experience.
Conduct sales associate payroll review, timecard accuracy and processing.
Community Building and Studio Culture
Build a studio community that members talk about, one where people come for the workout and stay for the people.
Create regular touchpoints with members beyond class: recognition, milestone celebrations, challenges, and events that deepen engagement and loyalty.
Model the energy and culture you want to see. The tone of the studio starts with you.
Talent Pipeline and Team Building
Actively recruit coaches and sales associates from within the member base. The best candidates already believe in what we do.
Personally invite high-potential members to consider a role at CamFit. Do not wait for applications, go find the talent.
Support interested members in pursuing an approved fitness certification. Know the pathway and be able to walk someone through it.
Maintain an ongoing pipeline of qualified candidates so the studio is never in a position of hiring out of desperation.
Keeping the studio fully and excellently staffed is a leadership responsibility, not an HR function.
Studio Cleanliness Standards
Maintain a second-to-none cleanliness standard across all areas of the studio at all times, including the fitness floor, lobby, locker rooms, restrooms, and back-of-house areas.
Cleanliness is not a task assigned to one role. Every team member is responsible for upholding the standard on every shift.
Address cleanliness issues immediately and do not wait for a scheduled cleaning cycle to correct them.
Facilities, Repairs, and Preventative Maintenance
Report all repair and maintenance needs through the company's facilities ticketing system promptly. Do not allow outstanding issues to linger without a ticket in the system.
Follow up on open maintenance tickets to ensure timely resolution. Unresolved items are your accountability until they are closed.
Execute and document all monthly preventative maintenance standards for your studio on schedule.
Maintain a working knowledge of all equipment and facility systems so you can identify issues before they become outages.
Studio Operations
Own all aspects of studio operations including scheduling and overall studio readiness.
Manage class reconciliation including attendance and late cancels.
Manage studio budgets including payroll, inventory, and cost controls.
Ensure compliance with all brand, safety, and operational standards.
REQUIRED QUALIFICATIONS
Current nationally recognized fitness certification from an OTF-approved provider (e.g., ACSM, ACE PT/GFI, NASM, NSCA, AFAA PT/GFI)
Current CPR/AED certification
OTF Coach certification or ability to obtain
2-3 years of coaching experience
Demonstrated ability to manage operations and lead a team
Strong sales acumen and comfort managing revenue performance
Flexible schedule availability including early mornings, evenings, weekends, and holidays
PREFERRED QUALIFICATIONS
Prior experience in a studio management or head coach role
Bachelor's degree in Exercise Science, Business, or related field
Familiarity with MindBody Online or similar scheduling/CRM systems
WHAT WE OFFER
Competitive base compensation
Company incentive programs that evolve with business needs; eligible team members are recognized when the business performs
Major medical, dental, and vision benefits for full-time employees
Long-term and short-term disability insurance and life insurance options
Complimentary Orangetheory Fitness membership
Employee discounts on apparel and retail
A clear path to advancement within a growing franchise network
PHYSICAL REQUIREMENTS
Must be able to actively demonstrate and perform all exercises throughout each class
Ability to remain standing and vocal for the duration of a 60-minute workout
Must be able to lift, move, and demonstrate use of all studio equipment including treadmills, rowers, dumbbells, TRX systems, medicine balls, Bosu balls, and ab dollies
Must be able to lift up to 40 lbs
SCHEDULE
Perform all duties on-site. Remote work is not available for this role.
Full-time role requiring flexible availability including early mornings, evenings, weekends, and holidays
Studio hours of operation drive the schedule; this is not a standard 9-to-5 role
Camarillo Fitness (CamFit) | An Orangetheory Fitness Franchise
Founded in 2010, Orangetheory is an ENERGIZING total-body fitness program that combines a dynamic blend of strength and cardio to build muscle, boost metabolism, and deliver lasting results that people can see and feel. Our fun and immersive group workouts, guided by triple-certified coaches, are designed to transform members from the inside out—physically, mentally, and socially.
With over 200,000 workouts taken daily by more than a million members in over 1,500 studios across 25+ countries, Orangetheory fosters a supportive community for individuals of all fitness levels, along with dedicated teams committed to guiding them on their journey. Cutting-edge technology tracks both in-the-moment and long-term progress, helping members discover more about themselves as they work toward their goals and live longer, more vibrant lives. #MoreLife
How many Customer Service & Support jobs are open in Tigard, OR right now?
There are currently 396 open customer service & support positions in Tigard, OR listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Tigard, OR?
Companies currently hiring include Nordstrom, Macy's, Albertsons Companies, Kroger, Lowe's Companies, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Tigard, OR?
Yes — 16 of the 396 open customer service & support positions offer remote or hybrid work (5 remote, 11 hybrid).
How do I apply for Customer Service & Support jobs in Tigard, OR?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.