HEI Hotels & ResortsThe Woodlands, Texas, United States · On-site
About Us The Westin at The Woodlands is perfectly located in The Woodlands Waterway Square. Walking distance to Market Street and Cynthia Woods Mitchell Pavilion, this hotel is the ideal destination for business guests a…
Skills: Guest Relations, Front Desk Operations, Cash Handling, Conflict Resolution, Computer Literacy
The Woodlands, Texas, United States · On-site
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work togethe…
Skills: Team Leadership, Coaching, Performance Management, Customer Experience, Recruiting
Marriott International Hotels, Inc.The Woodlands, Texas, United States · On-site
$101k–$127k/yr
JOB SUMMARY Functions as the strategic business leader of the property's Rooms Operations. Areas of responsibility include Front Office, Recreation/Health Club and Housekeeping. Position works with direct reports (depart…
Skills: Strategic Leadership, Rooms Operations Management, Financial Performance Optimization, Guest Satisfaction Management, Revenue Management
St. Luke's The Woodlands HospitalThe Woodlands, Texas, United States · On-site
$16/hr–$23/hr
Where You’ll Work St. Luke’s Health - The Woodlands Hospital is a 245 bed facility serving North Harris and Montgomery counties. The hospital has been recognized as a Best Hospital by U.S. News & World Report, and is pro…
Skills: Food safety, Customer service, Food preparation, Meal tray assembly, Sanitation
St. Luke's The Woodlands HospitalThe Woodlands, Texas, United States · On-site
$16/hr–$23/hr
Where You’ll Work St. Luke’s Health - The Woodlands Hospital is a 245 bed facility serving North Harris and Montgomery counties. The hospital has been recognized as a Best Hospital by U.S. News & World Report, and is pro…
Skills: Food Preparation, Food Safety Compliance, Customer Service, Meal Portioning, Dietary Requirement Knowledge
The Woodlands, Texas, United States · On-site
Job Description We’re looking for a bright, energetic Office Assistant to join our Havertys Team. Advance your career with Havertys, the most established Furniture Retailer in the industry. Office Team Members are an int…
Skills: Cash Handling, Customer Service, Microsoft Word, Microsoft Excel, O365
Raymond JamesThe Woodlands, Texas, United States · On-site
Job Description Summary McLinden Financial is a diverse team, united behind our clients’ goals. We believe in hard work, integrity, and a collaborative approach to each day. We are seeking a Client Service Associate with…
Skills: Client Relationship Management (CRM), Microsoft Office, Effective Communication, Marketing, Branding
The Woodlands, Texas, United States · On-site
Position Summary As an Aquatics Lifeguard, you must be safety minded and customer service oriented. You will work in a fast-paced environment and will help to oversee state-of-the-art recreational and lap pools, both ind…
Skills: Lifeguarding, First Aid, CPR, Water Rescue, Customer Service
The Woodlands, Texas, United States · On-site
Job DetailsJob Location: Houston - Alliance MRI Woodlands - The Woodlands, TX 77380Position Type: Part TimeJob Shift: DayCapitol Imaging Services, LLC 9821 Katy Freeway, Suite 715 Houston, TX 77024 We are seeking a compa…
Skills: Patient Scheduling, Insurance Verification, Appointment Management, Patient Communication, Data Entry
The Woodlands, Texas, United States · On-site
About European Wax Center European Wax Center®, a leading beauty lifestyle brand founded in 2004, offers guests a full suite of waxing services and a proprietary line of beauty products. Focused on our vision of Revealin…
Skills: Sales, Customer Service, Interpersonal Skills, Communication, Product Education
Texas Children's HospitalThe Woodlands, Texas, United States · On-site
We’re searching for an Ambulatory Services Representative II with our Outpatient Cardiology clinic at The Woodlands location, someone who’s ready to be part of the best ranked children’s hospital in Texas, and among the …
Skills: Customer Service, Patient Registration, Medical Billing, Insurance Authorization, Scheduling
The Woodlands, Texas, United States · On-site
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to …
Skills: Accountability, Banking, Client Loyalty, Customer Experience, Customer Service
The Woodlands, Texas, United States · On-site
Job Description The ideal Salesperson is passionate about fashion and styling and has the ability to cultivate and grow a customer following, both digitally and in-store. A day in the life… Set and achieve sales goals, f…
Skills: Fashion Styling, Customer Relationship Management, Digital Selling, Social Media Networking, Communication Skills
The Woodlands, Texas, United States · On-site
Club Location: The Woodlands Country Club, Palmer Course - The Woodlands, TX Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are …
Skills: Customer Service, Equipment Operation, Bag Storage Management, Attention To Detail, Teamwork
The Woodlands, Texas, United States · On-site
143 - The Woodlands Mall - Woodlands, TX Who Are We? Stand Out For Good, Inc. is a rapidly growing women’s fashion company with 5 unique brands, in 130+ locations, across 38 states. Our stores feel like a sanctuary - a p…
Skills: Customer Service, Sales, Styling Recommendations, Upselling, Cross-selling
The Woodlands, Texas, United States · On-site
Position: Field Service Manager Department: Service Reports To: VP of Service Salary Grade: DOE FLSA Status: Salary / Exempt Location: Houston Company Overview DOCUmation is a privately-held technology solutions company …
Skills: Field Service Management, Workforce Planning, Performance Management, Operational Efficiency, Customer Service
The Woodlands, Texas, United States · On-site
Part-Time SharkNinja Brand Advocate Location: Multiple Costco retail locations Schedule: Friday (4 hrs), Saturday (8 hrs), Sunday (8 hrs), 20 hrs/week Pay Rate: $20/hr + commission Program Duration: 10 weeks Are you a te…
Skills: Retail Sales, Customer Engagement, Brand Ambassadorship, Interpersonal Communication, Product Demonstration
The Woodlands, Texas, United States · On-site
Position Overview IMT Residential is hiring a Assistant Service Manager (Assistant Maintenance Manager) for IMT Woodland Meadows, a 248-unit community located in Spring, Texas. Company Overview IMT Residential is a natio…
Skills: Plumbing, Electrical, General Carpentry, HVAC, Appliance Repair
The Woodlands, Texas, United States · On-site
$22/hr–$25/hr
Do you speak fashion? We're hiring! Let’s chat! Born in Australia, loved around the world. At Cotton On, we know good style goes well beyond what's in your wardrobe. We’re here to inspire, spark joy and bolster self-expr…
Skills: Retail Management, Team Leadership, Sales Driving, Visual Merchandising, Customer Service
The Woodlands, Texas, United States · On-site
$65k–$80k/yr
Bayway Auto Group is an award-winning and growing auto group in the Houston and surrounding area that holds a reputation of excellence and prides itself on its commitment to customer satisfaction! We truly value our team…
Skills: Customer Service, Communication, Computer Skills, Mechanical Troubleshooting, Scheduling
HEI Hotels & Resorts
The Woodlands, Texas, United States • On-site
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Manage guest arrivals and departures by handling registrations, room assignments, and payment processing. Provide high-quality customer service by resolving complaints and providing local information to guests.
Previous hotel experience is preferred along with the ability to perform mathematical calculations and use computer systems. Candidates must possess strong communication skills and the physical ability to stand and move throughout the front office.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote HEI Hotels and Resorts and brand marketing programs. Make appropriate selection of rooms based on guest needs. •Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. •Accept and record vouchers, traveler’s checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer.
Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances.
Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.
Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.
Qualifications and Skills
Hotel experience preferred.
Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
Ability to stand and move throughout front office and continuously perform essential job functions with or without reasonable accommodation.
Ability to access and accurately input information using a moderately complex computer system.
Ability to observe and detect signs of emergency situations.
Ability to establish and maintain effective working relationships with associates, customers and patrons.
Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Founded in 1985, HEI Hotels & Resorts is one of the nation’s leading privately held hotel investment and third-party management companies. Recognizing that our success starts and ends with our associates under our pioneering culture of HEI Loves, we invest in and develop the most passionate and talented people in our industry. Our operating platform is built exclusively for institutional hotel assets in key Urban, Super-Suburban, and Resort locations. Our success is built on creating a culture of empowerment and accountability with experiences that guests appreciate, all while achieving highly profitable performance measurements. It’s a unique blend of Art and Science that has fueled our reputation and earned the trust of our unparalleled group of institutional partners.
Offices: 101 Merritt 7 Corporate Park, 1st Floor, Norwalk, CT 06851, US
There are currently 447 open customer service & support positions in The Woodlands, TX listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include HEI Hotels & Resorts, Domino's, Arcis Golf, Macy's, DICK'S Sporting Goods, among others. Browse the listings above to see every active employer.
Yes — 14 of the 447 open customer service & support positions offer remote or hybrid work (1 remote, 13 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
