Front Store Supervisor, Hourly Full Time Flexible Shifts
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$18/hr–$19/hr
Entry level
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Skills: Customer service, Cash handling, Merchandising, Loss prevention, Inventory management
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Surrey, British Columbia, Canada · On-site
$19/hr–$22/hr
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Alliance Maintenance Ltd.
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Member Contact Operations Analyst (20-Month Contract)
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$55k–$65k/yr
Mid level
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Financial Services Representative (BCGEU) - Surrey City Centre
Surrey, British Columbia, Canada · On-site
Entry level
Please note that schedules may include weekends, as branch hours vary by location. Before applying, please ensure you are available to work the opening hours for this branch. You can find this information here: Find a Va…
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$18/hr–$19/hr
Full-time
Purchase discount program, Flexible schedules, Competitive pay, Online learning through Academy
Posted 2d ago
~40 hrs/week
Responsibilities
The supervisor manages daily customer service functions, including cash operations, merchandising, and staff training. They are responsible for ensuring store policies, loss prevention standards, and health and safety requirements are strictly followed.
Requirements
Candidates should possess strong organizational, problem-solving, and time management skills. Proficiency in computer use and the ability to provide guidance to staff are essential for this role.
Full job description
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Why this role is important?
SUMMARY
Managing the customer service functions, including cash, cashiers and merchandising.
DUTIES & RESPONSIBILITIES:
HUMAN RESOURCES:
Ensures cashier/merchandising staff comply with all store policies and operating procedures
Trains cashiers/merchandisers in job functions
Provides on-going guidance and instruction
LOSS PREVENTION:
Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
CUSTOMER SERVICE:
Ensures store employees present proper image to the public in accordance with Uniform Policy
Answers inquiries regarding location of product, rainchecks, etc.
Resolves customer issues according to established guidelines (refunds, exchanges, etc.)
Promotes the CSI Survey
MERCHANDISING:
Ensures shelves are clean and organized with proper rotation
Ensures product displays are set up and taken down as directed by the AFSM/FSM
GENERAL:
Ensures standards of housekeeping and store image are maintained
Complies with all Health and Safety requirements
May be asked to perform clerical and banking duties
Complies with all store policies and procedures
Complies with loss prevention policies and procedures and ensures they are executed in the store
Perform other duties as required including Cashier duties when necessary
QUALIFICATIONS:
Planning, Judgement and Decision Making
Independent thinking as it relates to organizing store
Problem solving is essential to ensure customer satisfaction
EXPERIENCE:
Computer literate
Organized
Efficient time management skills
Knowledge of products and supplies
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Why work in a Shoppers Drug Mart store?
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.
Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.
Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.
Hiring Range / Échelle salariale à l’embauche :$18.50 - $19.50 / 18,50$ - 19,50$ (per hour / de l’heure)A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.
#EN
#FS #SDMR #BC
Related keywords
RetailCustomer ServiceMerchandisingLoss PreventionCash ManagementInventory TrackingStaff SupervisionHealth and SafetyStore OperationsPC OptimumProduct RotationClerical DutiesBankingTeam LeadershipDecision Making
Built on a foundation of professional expertise and personal service, Shoppers Drug Mart has been meeting Canadians' health care needs for 50 years. What was once a small pharmacy in Toronto has grown into an organization of over 1,200 stores from coast to coast, becoming an indelible part of the lives of Canadians, young and old. Yet despite our growth, we have never forgotten our origins. We have always remained true to our belief that the personal satisfaction of each and every customer is at the root of our success - and it can only be ensured by the commitment of people who realize that success is built one customer at a time.
How many Customer Service & Support jobs are open in Surrey, Canada right now?
There are currently 535 open customer service & support positions in Surrey, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Surrey, Canada?
Companies currently hiring include Shoppers Drug Mart, Starbucks, Loblaw Companies Limited, Global Elite Consultants, Walmart, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Surrey, Canada?
Yes — 67 of the 535 open customer service & support positions offer remote or hybrid work (45 remote, 22 hybrid).
How do I apply for Customer Service & Support jobs in Surrey, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.