Surabaya, East Java, Indonesia · On-site
POSITION SUMMARY Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy…
Skills: Room Cleaning, Guest Service, Floor Care, Laundry Management, Safety Compliance
Surabaya, East Java, Indonesia · On-site
POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Mar…
Skills: Guest Relations, Front Office Management, Supervisory Leadership, Payment Processing, Conflict Resolution
Surabaya, East Java, Indonesia · On-site
Sales Coordinator EF Education First (Program EF Study Abroad) | Surabaya, Indonesia By Joining our team, you will have a chance to go travel abroad and to see the world! Forget about ordinary boring job! If you think yo…
Skills: Telesales, Consultative Selling, CRM, Presentation Skills, Customer Service
Surabaya, East Java, Indonesia · On-site
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will supervise and motivate a team of laun…
Skills: Laundry Operations Management, Staff Supervision, Cleaning Techniques, Quality Control, Task Prioritization
Surabaya, East Java, Indonesia · On-site
Date Posted: 2026-06-15 Country: Indonesia Location: PT Citas Otis Elevator, Ruko Permata Bintoro Kav 95-96, Jalan Ketampon Surabaya, Indonesia Department/Departemen : Service Field Operations Position/Posisi : Service M…
Skills: Elevator Maintenance, Escalator Service, Spare Parts Replacement, Technical Troubleshooting, Safety Compliance
Surabaya, East Java, Indonesia · On-site
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will greet guests with a smile and ensure …
Skills: Hospitality, Guest Relations, Communication, Interpersonal Skills, English Fluency
Surabaya, East Java, Indonesia · On-site
Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle dest…
Skills: Housekeeping Management, Staff Supervision, Work Scheduling, Guest Service, Cleanliness Maintenance
Surabaya, East Java, Indonesia · On-site
JOB SUMMARY Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker…
Skills: Spa Management, Budget Management, Customer Service, Employee Supervision, Inventory Management
Surabaya, East Java, Indonesia · On-site
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will manage designated corporate accounts,…
Skills: Corporate Account Management, Business Development, Revenue Generation, Negotiation, Presentation Skills
Surabaya, East Java, Indonesia · On-site
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You are responsible for overseeing and managin…
Skills: Housekeeping Management, Leadership, Organizational Skills, Communication, Interpersonal Skills
Surabaya, East Java, Indonesia · On-site
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Duty Manager, you will be responsible for…
Skills: Hotel Operations, Front Office Management, Team Leadership, Problem Solving, Guest Service
Surabaya, East Java, Indonesia · On-site
JOB SUMMARY Provides total account management support for assigned property accounts. Executes the overall account strategy for assigned accounts to generate and maximize business for the property. Applies the principles…
Skills: Account Management, Strategic Planning, Revenue Maximization, Market Analysis, B2B Sales
Surabaya, East Java, Indonesia · On-site
JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or …
Skills: Guest Relations, Property Operations, Hospitality Management, Conflict Resolution, Customer Service
Surabaya, East Java, Indonesia · On-site
Bertanggung jawab melakukan support atas segala kebutuhan sales & marketing. Menangani surat masuk dan surat keluar, yaitu: Melakukan dokumentasi terhadap Surat / Memo masuk / Memo keluar dengan baik dan benar Distribusi…
Skills: Sales Support, Marketing Support, Document Management, Budgeting, Financial Reporting
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Maintain guest room cleanliness by replacing amenities, cleaning bathrooms, and performing floor care. Ensure all room appliances are functional and adhere to company safety and quality standards.
No prior work experience or high school diploma is required for this position. Candidates must be able to perform physically demanding tasks, including lifting up to 25 pounds and standing for extended periods.
Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances. Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g., in guest rooms and hallway).
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.
Education: No high school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott International Hotels, Inc. is a hospitality company based out of 10400 FERNWOOD RD, Bethesda, Maryland, United States.
Offices: 10400 FERNWOOD RD, Bethesda, Maryland 20817, US
View all jobs at Marriott International Hotels, Inc.There are currently 34 open customer service & support positions in Surabaya, Indonesia listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Marriott International Hotels, Inc., Hilton, DBS Bank, PT Bank Danamon Indonesia Tbk, Accor, among others. Browse the listings above to see every active employer.
Yes — 1 of the 34 open customer service & support positions offer remote or hybrid work (1 remote, 0 hybrid).
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