Central Jakarta, Java, Indonesia · On-site
<p>Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entreprene…
Skills: Account Management, Product Renewal, Product Expansion, CRM, Omnichannel
Central Jakarta, Java, Indonesia · On-site
<p>Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entreprene…
Skills: Payroll Software, Tax Knowledge, BPJS, HRIS, Problem Solving
Central Jakarta, Java, Indonesia · On-site
JOB SUMMARY Responsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Assists in…
Skills: Guest Services, Front Desk Operations, Concierge Management, Customer Relationship Management, Conflict Resolution
Central Jakarta, Java, Indonesia · On-site
POSITION SUMMARY Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tabl…
Skills: Drink Preparation, Mixology, Guest Service, Cash Handling, Inventory Management
Central Jakarta, Java, Indonesia · On-site
JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assi…
Skills: Restaurant Operations, Team Supervision, Menu Planning, Guest Relations, Staff Training
Central Jakarta, Java, Indonesia · On-site
JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assi…
Skills: Restaurant Management, Team Supervision, Guest Relations, Menu Planning, Sanitation Standards
Central Jakarta, Java, Indonesia · On-site
POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties …
Skills: Team Leadership, Staff Supervision, Guest Service, Inventory Management, FIFO
Central Jakarta, Java, Indonesia · On-site
POSITION SUMMARY Advise employees on in-house groups, policy changes, or other pertinent information. Ensure consistency in services provided across providers. Provide massage services to guests using props and/or produc…
Skills: Massage Therapy, Guest Relations, Sales, Scheduling, Inventory Management
Central Jakarta, Java, Indonesia · On-site
POSITION SUMMARY Set-up, operate, and troubleshoot all AV/projection/lighting/conferencing equipment, devices, and systems. Oversee the set-up of AV equipment in banquet and meeting rooms. Ensure all AV equipment is full…
Skills: AV Equipment Operation, Projection Systems, Lighting Systems, Conferencing Equipment, Troubleshooting
Central Jakarta, Java, Indonesia · On-site
POSITION SUMMARY Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Resp…
Skills: Team Leadership, Guest Relations, Event Planning, Staff Training, Quality Control
Central Jakarta, Java, Indonesia · On-site
JOB SUMMARY Entry level management position that leads the banquet staff while personally assisting in executing events based on requirements and standards. Develops and directs team to provide consistent, high quality s…
Skills: Event Management, Food and Beverage Operations, Staff Training, Inventory Management, Customer Service
Central Jakarta, Java, Indonesia · On-site
POSITION SUMMARY Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming res…
Skills: Guest Relations, Front Office Management, Payment Processing, Reservation Management, Staff Supervision
Central Jakarta, Java, Indonesia · On-site
POSITION SUMMARY Issue, open, and serve wine/champagne bottles. Answer guest questions or concerns regarding the origin, vintage, and style of various wines. Update and maintain wine list and MICROS system. Pair and sugg…
Skills: Wine Pairing, Inventory Management, Staff Training, Customer Service, Wine Knowledge
Central Jakarta, Java, Indonesia · Hybrid
<p dir="ltr"><strong>About the Role:</strong></p><p dir="ltr">We are looking for a Customer Success Manager to join our APAC team. As a talented, dedicated, and enthusiastic professional, you will play a key role in deli…
Skills: Customer Success Management, Platform Implementation, Technical Troubleshooting, Client Relationship Management, Social Media Analytics
Central Jakarta, Java, Indonesia · On-site
Customer Service – Claims Operations We are looking for a Claims Operations professional to join our Servicing Customer Excellence team. In this role, you will support customers throughout the claim journey while ensurin…
Skills: Claim Handling, Customer Service, Document Verification, Analytical Thinking, Communication Skills
Central Jakarta, Java, Indonesia · On-site
Company Description In the heart of Thamrin CBD stands a vibrant city hotel, Pullman Jakarta Indonesia. Experience our 427 luxury rooms with In-Room Playground. Let our Sana Sini and Kahyangan restaurants satisfy your cr…
Skills: Operational Management, Guest Experience, Service Excellence, Marketing, Brand Promotion
Central Jakarta, Java, Indonesia · On-site
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to delive…
Skills: Guest Experience, Customer Service, Operational Support, Communication, Reporting
Central Jakarta, Java, Indonesia · On-site
We’re hiring: Cruise Director Assistant on Aqua Blu (Indonesia) At Aqua Expeditions, we are passionate about providing exceptional levels of service to our guests. We take pride in pampering our guests and ensuring that …
Skills: Luxury Hospitality, Cruise Operations, Leadership, Guest Services, Administrative Tasks
Central Jakarta, Java, Indonesia · Hybrid
About Greenpeace: Founded in 1971, Greenpeace gives voice to a fragile Earth by promoting solutions, advocating change, and inspiring action. The organisation has employed non-violent methods to campaign for environmenta…
Skills: Supporter Care, Donor Retention, CRM Management, Team Leadership, Budget Forecasting
Central Jakarta, Java, Indonesia · On-site
Company Description In the heart of Thamrin CBD stands a vibrant city hotel, Pullman Jakarta Indonesia. Experience our 427 luxury rooms with In-Room Playground. Let our Sana Sini and Kahyangan restaurants satisfy your cr…
Skills: Guest Service Excellence, Front Office Operations, VIP Guest Relations, Food & Beverage Monitoring, Complaint Resolution
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Manage end-to-end product renewals and expansions for existing Mekari Qontak clients. Collaborate with internal teams to execute marketing campaigns and provide client feedback to the product team for roadmap improvements.
Requires a bachelor's degree and 1-2 years of experience as an Account Executive or Manager within a SaaS or tech company. Candidates must be proficient in productivity tools and confident in communicating with senior executives.
Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses.
In our 10+ years of journey we have reached over 3 Million platform users, and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition who are ready to #ElevateThroughImpact and raise Indonesia's software standard.
Power Your Growth!
Mekari is Indonesia's no. 1 Software-as-a-Service (SaaS) company. With our ecosystem of software solutions—including Mekari Jurnal, Mekari Talenta, Mekari Qontak, and Mekari Flex, we aim to facilitate entrepreneurs and leaders as they accelerate the digital transformation of their businesses. In our 10+ years of journey, we have reached over 1 Million platform users—and we're not planning to stop any time soon. We need more people like you: builders and owners with calculated ambition and a #TentuBisa mindset, who are eager to #PowerYourGrowth as well as the growth of businesses across Indonesia.
Offices: Jl. Jend Sudirman Kav. 10-11, 4th Floor, Jakarta Pusat, DKI Jakarta 10220, ID
There are currently 42 open customer service & support positions in Central Jakarta, Indonesia listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Marriott International Hotels, Inc., ATI Business Group, Accor, StickEarn, Mekari, among others. Browse the listings above to see every active employer.
Yes — 5 of the 42 open customer service & support positions offer remote or hybrid work (0 remote, 5 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
