Central Jakarta, Java, Indonesia · On-site
What happens when an AI or automation solution is already in production—but something goes wrong? We're looking for a Support Engineer – AI & Automation to help keep ATI's AI, LLM, and RPA solutions running reliably in p…
Skills: UiPath, RPA, LLM, Python, C#
Central Jakarta, Java, Indonesia · On-site
Are you looking to break into the world of recruitment? Do you have an eye for spotting great talent? Join us as a People Sourcing Intern and get hands-on experience in the early stages of the hiring process! We’re looki…
Skills: CV Screening, Candidate Sourcing, Interview Scheduling, Communication Skills, Organization
South Tangerang, Banten, Indonesia · On-site
Welcome to ATI Business Group! Know someone who would be a great fit? Refer them and get IDR 1,500,000! This page is exclusively for non-employees who wish to refer someone else to join ATI Business Group. If you're refe…
Skills: Finance Operations, GDS Ticketing, Customer Support, English Communication, SLA Compliance
South Tangerang, Banten, Indonesia · On-site
Are you someone who enjoys working with data, solving problems, and ensuring every detail is accurate? Do you thrive in a fast-paced environment where your work directly supports business operations and delivers exceptio…
Skills: Attention To Detail, Analytical Skills, Problem-Solving Skills, Organizational Skills, Time Management Skills
Central Jakarta, Java, Indonesia · On-site
Are you passionate about solving business problems through process improvement, data, and automation? Do you enjoy turning complex operational challenges into structured solutions that create measurable business impact? …
Skills: Business Analysis, Process Improvement, Automation, Requirements Gathering, User Acceptance Testing (UAT)
South Tangerang, Banten, Indonesia · On-site
Are you passionate about keeping IT systems running smoothly and ensuring users receive reliable technical support? Do you enjoy troubleshooting technical issues, maintaining critical infrastructure, and working in a fas…
Skills: IT Support, Troubleshooting, Networking, TCP/IP, DNS
South Tangerang, Banten, Indonesia · On-site
Role of Purposes: Do you have strong leadership skills and excellent English communication abilities? We're looking for an Agent Support Senior Supervisor Manager to lead a high-performing team supporting our clients' re…
Skills: Leadership, English Communication, Stakeholder Management, Coaching, Performance Management
Central Jakarta, Java, Indonesia · On-site
Reporting to the Data, AI & Platforms Manager, you will be responsible for the day-to-day operation, maintenance, troubleshooting, and continuous improvement of CI/CD pipelines, Linux and Kubernetes environments, monitor…
Skills: Kubernetes, Linux, CI/CD, Terraform, Ansible
South Tangerang, Banten, Indonesia · On-site
Role Purposes: ATI Business Group is seeking a meticulous and detail-oriented Finance Associate to join our Finance function and support one of our clients in managing financial operations. In this role, you will work cl…
Skills: Financial Reconciliation, Financial Reporting, Month-end Closing, Billing and Invoicing, Data Validation
Central Jakarta, Java, Indonesia · On-site
Reporting to the Data, AI & Platforms Manager, you will be responsible for leading the daily technical execution and engineering quality of the Platform Engineering team through hands-on work, technical guidance, review,…
Skills: Platform Engineering, Kubernetes, Terraform, Ansible, CI/CD
South Tangerang, Banten, Indonesia · On-site
Are you passionate about building automation solutions that eliminate repetitive work and create measurable business impact? Do you enjoy turning complex processes into efficient, scalable workflows while exploring how A…
Skills: UiPath, Microsoft Power Automate, RPA Development, AI Engineering, Intelligent Automation
South Tangerang, Banten, Indonesia · On-site
We are seeking a motivated and detail‑oriented associate to join our financial operations team, supporting high‑volume transaction processing and reconciliation activities. The ideal candidate will bring strong analytica…
Skills: Financial Transaction Processing, Bank Reconciliation, Financial Reporting, Analytical Thinking, Microsoft Excel
South Tangerang, Banten, Indonesia · On-site
We are seeking a motivated and detail-oriented associate to support key functions within accounts payable (AP), accounts receivable (AR), and financial reconciliation. The ideal candidate will have strong English communi…
Skills: Accounts Payable, Accounts Receivable, Financial Reconciliation, English Communication, Microsoft Excel
South Tangerang, Banten, Indonesia · On-site
Role Purposes: ATI Business Group is seeking a meticulous and proactive Finance Support Specialist to join our finance team in managing Accounts Payable (AP) and Accounts Receivable (AR) automation systems. In this role,…
Skills: Accounts Payable, Accounts Receivable, Data Entry, GST Compliance, Financial Reporting
South Tangerang, Banten, Indonesia · On-site
We are seeking a motivated and detail-oriented associate to support key functions within accounts payable (AP), accounts receivable (AR), and financial reconciliation. The ideal candidate will have strong English communi…
Skills: Accounts Payable, Accounts Receivable, Financial Reconciliation, English Communication, Microsoft Excel
South Tangerang, Banten, Indonesia · On-site
$18000k–$32000k/mo
Reporting to the Data Services Manager, th Lead Agentic AI Engineer will be responsible for defining, architecting, and operationalizing ATI Business Group's Agentic AI ecosystem to accelerate intelligent automation, enh…
Skills: Agentic AI, LLMs, RAG Architectures, Python, Node.js
South Tangerang, Banten, Indonesia · On-site
Are you an experienced people leader with a strong background in travel operations and a track record of driving operational excellence? We're looking for a Senior Supervisor to lead our travel operations team across Fli…
Skills: Travelport, Sabre, Amadeus, Flight Issuance, Reissuance
Central Jakarta, Java, Indonesia · On-site
We are looking for a GDS Claims Payment staff to assist one of our client’s operations, as you will conduct investigation for claims payment in GDS, from provider to clients. You also need to work on problems of moderate…
Skills: Claims Payment Investigation, GDS, Amadeus, Analytical Skills, Numerical Skills
South Tangerang, Banten, Indonesia · On-site
Role of Purposes: As an Agent Support Supervisor at ATI Business Group, you will act as the main escalation point for associated handling and email communications with clients' retail agents, as well as calls and emails …
Skills: Customer Service, Team Leadership, Escalation Management, English Communication, Multitasking
Central Jakarta, Java, Indonesia · On-site
We are seeking a proactive and detail-oriented Sales Support & Implementation Coordinator to play a key role in ensuring a seamless customer onboarding and implementation experience. In this position, you will act as the…
Skills: Communication, Analytical Skills, Numerical Skills, GDS Systems, Sales Support
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The Support Engineer will monitor and maintain the operational health of AI, LLM, and RPA solutions in production environments. They are responsible for troubleshooting incidents, managing automation workflows, and collaborating with engineering teams to ensure system reliability.
Candidates must have at least 3 years of experience in technical support, RPA operations, or DevOps roles. A bachelor's degree in a technical field and hands-on proficiency with UiPath, LLM APIs, and cloud platforms are required.
What happens when an AI or automation solution is already in production—but something goes wrong?
We're looking for a Support Engineer – AI & Automation to help keep ATI's AI, LLM, and RPA solutions running reliably in production. This role sits at the intersection of technology, automation, and operations, supporting everything from robotic workflows and transaction queues to LLM and RAG pipelines.
You'll monitor production environments, investigate incidents, troubleshoot automation and AI workloads, and work closely with Service Desk, AI/RPA Engineering, and technology partners to get issues resolved quickly and effectively.
If you enjoy troubleshooting complex technical problems, working with emerging AI technologies, and making sure production systems perform as they should, this could be your next challenge.
\nKey ResponsibilitiesAt ATI Business Group, we bring unparalleled knowledge of the travel and hospitality industry to every aspect of our clients' businesses. Through operational expertise, innovative technology, and exceptional talent, we deliver solutions that optimize operations, elevate customer experiences, and accelerate business growth.
Since 2002, we've grown into a global team of 2,000+ professionals, partnering with leading travel and hospitality organizations worldwide. Our people are at the heart of everything we do, helping businesses scale, adapt, and grow while creating meaningful career opportunities along the way.
Join us and help shape the future of travel and hospitality.
Leave it to us
ATI Business Group helps travel, aviation, and hospitality organizations scale with people, processes, and technology that deliver measurable impact. With 20+ years of industry focus, we’ve grown from a single fare loading service to 100+ specialized disciplines spanning ticketing, finance, automation, and more. We don’t just support operations — we help shape the future of travel efficiency. Let’s explore how ATI can help strengthen and scale your operations.
Offices: Jl Batu Tulis Raya no.13c, Jakarta, 10120, ID
Leave it to us
ATI Business Group helps travel, aviation, and hospitality organizations scale with people, processes, and technology that deliver measurable impact. With 20+ years of industry focus, we’ve grown from a single fare loading service to 100+ specialized disciplines spanning ticketing, finance, automation, and more. We don’t just support operations — we help shape the future of travel efficiency. Let’s explore how ATI can help strengthen and scale your operations.
Offices: Jl Batu Tulis Raya no.13c, Jakarta, 10120, ID
