Customer Service & Support Jobs in Strongsville, OH (Now Hiring) — 330 open — Page 16
Michaels Stores
Sales Manager Full Time
Strongsville, Ohio, United States · On-site
$14/hr–$16/hr
Mid level
Store - CLEV-STRONGSVILLE, OH The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and s…
Job Description: The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by …
Skills: Business Strategy, Operations Management, People Management, Customer Service, Staffing and Scheduling
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
shift supervisor - Store# 61846, PEARL ROAD STRONGVILLE
Strongsville, Ohio, United States · On-site
$19/hr–$21/hr
Entry level$2.6B raised
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Team Coordination, Oral Communication
Job DetailsJob Location: Falling Water Healthcare Center - Strongsville, OH 44136Why Work at Concerto? What is in it for you? Three (3) day work week Competitive pay 5:1 Ratio or less Clinical/Corporate Career Advancemen…
Key ResponsibilitiesPick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe. Deliver excellent service by choosing high quality items, validating orders,…
Additional $1.50/hr. for working 10pm-6am OVERVIEW Got high-energy and love to hustle? Come join the fast-paced, FUN work atmosphere as a Store Team Member and MAKE SHEETZ HAPPEN! We call this role a ‘team member&r…
Skills: Customer Service, Hospitality, Communication Skills, Food Preparation, Cash Handling
Job Description What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system…
Skills: Retail Sales, Automotive Systems Knowledge, Inventory Management, POS Systems, Customer Service
Job Description What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system…
Skills: Retail Sales, Automotive Systems Knowledge, Inventory Management, POS Systems, Customer Service
The best General Managers are the ones who think like owners... ...and that's how we treat them. We encourage creativity in hiring great associates, in marketing HoneyBaked and in community outreach. We reward GMs who re…
Skills: Store Operations, P&L Management, Staff Development, Customer Service, Business Plan Execution
Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Shift Leaders for our brand new Strongsville, OH location! As a…
Skills: Customer Service, Point Of Sale Systems, Communication, Time Management, People Skills
Overview The Salvation Army's Adult Rehabilitation Centers make a difference in people's lives. Through the collection and resale of gently used goods we are able to provide the financial support to assist men and women …
Skills: Store Management, Personnel Supervision, Customer Service, Payroll Processing, Scheduling
Overview The Salvation Army's Adult Rehabilitation Centers make a difference in people's lives. Through the collection and resale of gently used goods we are able to provide the financial support to assist men and women …
Additional $1.50/hr. for working 10pm-6am OVERVIEW Ready for a career with limitless growth opportunities at a company that PROVES they value you, every single day? If you are a self-motivated, dependable and efficient e…
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to …
Job Description Join your locally owned Great Clips® salon team and take the next step in your career. If you’re a licensed stylist who enjoys supporting others, staying organized, and helping a team succeed, this could …
Skills: Haircutting, Customer service, Team leadership, Communication, Organization
Michaels Stores
Store Environment Team Member
Strongsville, Ohio, United States · On-site
$12/hr–$13/hr
Entry level
Store - CLEV-STRONGSVILLE, OH Maintain a high standard of overall look and feel of the store which includes maintaining store cleanliness and recovery standards to deliver our Brand Promises. Deliver friendly customer se…
Store - CLEV-STRONGSVILLE, OH Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer…
Skills: Event Coordination, Customer Service, Childcare, Face Painting, Retail Operations
Company Overview: Founded in 1929, Heinen’s is a premier grocery store chain noted for its quality products and outstanding customer service. Heinen’s has now welcomed the fourth generation of owners into the…
Skills: Inventory Management, Merchandising, Customer Service, Quality Control, Communication Skills
Carters Inc.
Assistant Store Manager
Strongsville, Ohio, United States · On-site
$16/hr–$22/hr
Mid level$575M raised
If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter’s Careers. As an Assistant Store Manager, you will be the …
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$14/hr–$16/hr
Full-time
401(k) With Employer Match, Employee Assistance Program, Medical Insurance, Dental Insurance, Vision Insurance, Telemedicine Services
Posted 74d ago
~40 hrs/week
Responsibilities
The Sales Manager leads the store's selling culture to drive sales results and ensure a high-quality customer experience. They oversee front-end operations, coach team members on selling behaviors, and manage day-to-day store execution.
Requirements
Candidates must have at least 3 years of retail leadership experience. The role requires the physical ability to stand for long periods, lift up to 50 pounds, and work a flexible schedule including nights and weekends.
Full job description
Store - CLEV-STRONGSVILLE, OHThe Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling behaviors, brand standards, and operational expectations. The Sales Manager supports the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day execution.
Major Activities
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
Ensure execution of Company policies and standards, holding team accountable for store conditions and results.
Model and coach best-in-class Customer Experience and ART of Selling behaviors, driving conversion and customer satisfaction.
Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions and customer support.
Oversee Balloons business, birthday party operations, and other in-store programs and events
Promote and enroll customers in the Loyalty Rewards Program, driving retention and repeat visits through consistent execution.
Champion MCC/Extend services (US only), ensuring team awareness and customer adoption of protection plans and offerings.
Drive sales and operational excellence in the Knit & Sew Shop, including expertise and oversight of the Cut Bar experience.
Ensure efficient execution of BOPIS and Same Day Delivery, delivering timely order fulfillment and strong omni-channel service.
Support Custom Framing operations, including customer consultations and coordination with the frame shop (in select volume frame shops).
Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.
Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.
Other duties as assigned
Minimum Type of Experience Required
3+ years retail leadership experience
Work Environment
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Ability to lift, carry, push, and pull merchandise and fixtures, up to 25-50 pounds with or without reasonable accommodation.
Ability to climb ladders or step stools to stock and retrieve products.
Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.
Ability to work in a fast-paced environment with frequent customer interactions.
Work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Total Base Pay Range for this Position:
$14.00 - $16.80
This position may be eligible for overtime compensation in accordance with state and local laws.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.
Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.
Offices: 3939 W John Carpenter Fwy, Irving, Texas 75063, US
How many Customer Service & Support jobs are open in Strongsville, OH right now?
There are currently 330 open customer service & support positions in Strongsville, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Strongsville, OH?
Companies currently hiring include Lowe's Companies, Inc., Telsource Corporation, DICK'S Sporting Goods, The TJX Companies, Inc., Goodwill Industries of Greater Cleveland and East Central Ohio, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Strongsville, OH?
Yes — 8 of the 330 open customer service & support positions offer remote or hybrid work (6 remote, 2 hybrid).
How do I apply for Customer Service & Support jobs in Strongsville, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.