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Part-time
high school
Posted 21d ago
Apply by Jul 21
~40 hrs/week
Responsibilities
The Beauty Advisor provides exceptional guest experiences by determining individual needs, performing product demonstrations, and executing cashier tasks. They are also responsible for maintaining store cleanliness, stocking merchandise, and driving sales goals through loyalty program promotion.
Requirements
A high school diploma and one year of relevant work experience are preferred. Candidates must have a passion for the beauty industry and the ability to work a flexible schedule including weekends and holidays.
Full job description
We consider applications for this position on an ongoing basis.
OVERVIEW
Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.
If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
GENERAL SUMMARY & SCOPE
The Beauty Advisor (BA) is responsible for providing an exceptional experience for all Ulta Beauty guests by engaging each guest to determine their individual needs, conducting cashier tasks, keeping fixtures stocked with merchandise, maintaining overall store cleanliness and completing tasks as assigned. The BA supports the leadership team through a focus on performance (service/retail sales and in-store events), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions)
The BA is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), omni-channel sales, and retail shrink as set by Ulta Beauty for the store.
Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging each guest entering the store, personalizing service to their needs, answering questions about products and services, informing guests about promotions and sales, and recommending complementary Ulta Beauty products and/or services.
Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders.
Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and the guest service experience.
Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
Take the initiative to stay informed regarding new and existing products and services during work time and be knowledgeable about the ingredients and benefits of these products and services to better serve guests.
Maintain prompt, regular attendance.
People
Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.
Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the salesfloor and when prompted by Ulta Beauty’s systems.
Collaborate with managers and associates throughout the store to help grow the business.
Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
Process
Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards.
Adhere to Ulta Beauty’s dress code.
Drive sales by keeping assigned work area replenished, signed and faced, and ensuring testers are available.
Maintain outstanding store standards and overall store cleanliness including salesfloor, restrooms, cashwrap, backroom, and break area.
Participate in completing merchandise resets, planograms, marketing and advertising displays, physical inventory procedures, and processing/unloading shipments using Ulta Beauty’s technology and best practices.
Protect company assets by following loss prevention best practices and providing exceptional guest service.
Execute other operational tasks as directed.
JOB QUALIFICATIONS
Education
High school diploma is preferred
Experience
1 year of relevant work experience or equivalent combination of education and relevant work experience preferred
Skills
Demonstrates a passion for guest service and competency for selling
Proficient with basic technology (e.g., Point of Sale system and Apple devices)
Ability to build and maintain strong customer relationships
Ability to troubleshoot
Ability to work independently and as part of a team
SPECIAL POSITION REQUIREMENTS
Work a flexible schedule to include days, evenings, weekends, and holidays
WORKING CONDITIONS
Continuous mobility throughout the store during shift
Frequent standing, bending, pulling, pushing, reaching, and twisting during shift
Continuous and/or frequent lifting, carrying, and/or moving up to 25 lbs. during shift
Continuous coordination and manipulation of objects during shift
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest U.S. beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. In 1990, the Company reinvented the beauty retail experience by offering a new way to shop for beauty – bringing together all things beauty, all in one place. Today, Ulta Beauty has grown to become the top national retailer offering the complete beauty experience.
Ulta Beauty brings possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring hair, skin, brow, and make-up services.
Ulta Beauty is recognized for its commitment to personalized service, fun and inviting stores and our industry-leading Ultamate Rewards loyalty program.
ALERT: We are aware of a scam whereby imposters are posing as employees from Ulta Beauty and vendors to Ulta Beauty. Beware of anyone requesting financial or personal information.
At Ulta Beauty, we take pride in creating a best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license or bank information, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning Ulta Beauty, let us know by contacting us at 630-410-4800 or email [email protected].
Offices: 1000 Remington Blvd, Bolingbrook, IL 60440, US
How many Customer Service & Support jobs are open in Springfield, VA right now?
There are currently 289 open customer service & support positions in Springfield, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Springfield, VA?
Companies currently hiring include Domino's, DICK'S Sporting Goods, Macy's, Advance Auto Parts, ADT Security Services, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Springfield, VA?
Yes — 1 of the 289 open customer service & support positions offer remote or hybrid work (1 remote, 0 hybrid).
How do I apply for Customer Service & Support jobs in Springfield, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.