Springfield, Missouri, United States · On-site
Job Description: Job Title: Centralized Scheduling Representative Location: Springfield, Missouri Department: Centralized Scheduling Employment Type: Full-time Job Summary: Are you passionate about helping others and cre…
Skills: Customer Service, Appointment Scheduling, Insurance Verification, Call Center Operations, HIPAA Compliance
Springfield, Missouri, United States · On-site
Full-time Make BIG Money at Menards! Extra $3 per hour on Sat/Sun Store Discount Profit Sharing Exclusive Discounts for gyms, car dealerships, cell phone plans, and more! Flexible Scheduling Medical Insurance and Dental …
Skills: Customer Service, Communication, Order Fulfillment, Organization, Retail Sales
Springfield, Missouri, United States · On-site
Salary RangeUSD $18.50/Hr. - Overview The Job in a Nutshell: The Produce Manager is responsible for the successful operation and profitability of the produce department which includes training, directing and monitoring a…
Skills: Inventory Management, Staff Training, Profitability Management, Customer Service, Merchandising
Springfield, Missouri, United States · Hybrid
Facility: West Campus (Chase): 303 E Republic Rd, Springfield, Missouri, United States of America, 65807 Department: 1734 Contact Services Scheduled Weekly Hours: 20 Hours: 8:00 AM - 1:00 PM Work Shift: Day Shift (United…
Skills: Customer Service, Problem Solving, Time Management, Written Communication, Verbal Communication
Springfield, Missouri, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: :, Access Control, Customer Service, Credential Verification, Security Patrolling
Springfield, Missouri, United States · On-site
Salary RangeUSD $18.50/Hr. - Overview The Job in a Nutshell: The Dairy/Frozen Manager is responsible for the successful operation and profitability of the dairy/frozen department as well as training, directing and monito…
Skills: Inventory Management, Staff Training, Customer Service, Merchandising, Profitability Management
Springfield, Missouri, United States · On-site
Springfield, Massachusetts The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about be…
Skills: Customer Service, Food Handling, Cash Handling, Sanitation, Order Taking
Springfield, Missouri, United States · On-site
$15/hr–$16/hr
Location: Missouri State University We are hiring immediately for full and part time CASHIER/FOOD SERVICE WORKER positions. Address: Missouri State University-901 South National Ave. Springfield, MO 65897 Note: online ap…
Skills: Point of Sale (POS) Operation, Cash Handling, Food Preparation, Customer Service, Inventory Management
Springfield, Missouri, United States · On-site
$16/hr–$24/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Prescription Fulfillment, Patient Care, Inventory Management, Customer Service, Pharmacy Operations
Springfield, Missouri, United States · On-site
$16/hr–$24/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Prescription Fulfillment, Customer Service, Inventory Management, Patient Care, Medical Math
Springfield, Missouri, United States · On-site
JOB TITLE: COLLEGE NAVIGATOR – ARTS, SCIENCES, & BUSINESS DEPARTMENT: STUDENT SUCCESS SALARY RANGE: $43,888 FLSA: EXEMPT IMMEDIATE SUPERVISOR: DIRECTOR OF STUDENT SUCCESS – ARTS, SCIENCES, & BUSINESS SCHEDULE DETAILS: Fu…
Skills: Case management, Academic advising, Financial aid guidance, Data management, Interpersonal communication
Springfield, Missouri, United States · On-site
$15/hr–$16/hr
Location: Missouri State University We are hiring immediately for full and part time FOOD SERVICE WORKER/CASHIER positions. Address: Missouri State University-901 S National Shannon House R. Springfield, MO 65897 Note: o…
Skills: Cashiering, Food Preparation, Sanitation Standards, Customer Service, Cash Handling
Springfield, Missouri, United States · On-site
$17/hr–$17/hr
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Customer Service, Leadership, Store Operations, Coaching, Delegation
Springfield, Missouri, United States · On-site
POSITION SUMMARY: A Driver- CDL (B) is responsible for safely operating a collection truck, and providing prompt, courteous and complete waste removal services for customers. In addition, a Driver – CDL (B) is responsibl…
Skills: CDL Class B, Air Brakes Endorsement, Vehicle Inspection, Route Navigation, Waste Collection
Springfield, Missouri, United States · On-site
$22/hr–$31/hr
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Retail Leadership, Team Development, Store Operations, Customer Service, Merchandising
Springfield, Missouri, United States · On-site
Want to help pets live their best lives? We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurt…
Skills: Leadership, Problem Solving, Decision Making, Communication, Interpersonal Skills
Springfield, Missouri, United States · On-site
POSITION SUMMARY: Under direct supervision, the Retail POS Support Tech 1 provides technical support to the company’s end users over the phone, or remotely via remote access software. Responsibilities include creation of…
Skills: POS Support, Technical Troubleshooting, Customer Support, Linux, Windows
Springfield, Missouri, United States · On-site
$17/hr–$19/hr
Rally House is where fans celebrate the teams, traditions, and communities they love. Every day is an opportunity to create memorable experiences that bring fans closer to the moments and teams they care about most. Behi…
Skills: Prioritization, Delegation, Coaching, Retail Operations, Visual Merchandising
Springfield, Missouri, United States · On-site
POSITION SUMMARY: Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, …
Skills: Team Leadership, Merchandising, Inventory Control, Customer Service, Staff Training
Springfield, Missouri, United States · On-site
Additional Considerations (if any): Must be 18+ - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to …
Skills: Customer Service, Floral Design, Merchandising, Order Processing, Inventory Management
Springfield, Missouri, United States • On-site
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Serve as the first point of contact for clients to assess needs, schedule appointments for outpatient and psychiatric services, and verify insurance eligibility. Maintain accurate client records and ensure strict adherence to HIPAA confidentiality standards.
Requires a high school diploma or GED and a valid driver's license with reliable transportation. Previous customer service experience and strong computer proficiency are preferred.
Job Title: Centralized Scheduling Representative
Location: Springfield, Missouri
Department: Centralized Scheduling
Employment Type: Full-time
Job Summary:
Are you passionate about helping others and creating positive experiences with every interaction? Join our compassionate, collaborative team as a Centralized Scheduling Representative and play a vital role in connecting individuals with the care and services they need. This is an excellent opportunity to make a meaningful difference, develop valuable healthcare and customer service skills, work in a fast-paced and engaging environment, collaborate with dedicated professionals, and be part of an organization committed to improving lives. We are seeking a dependable, customer-focused professional with strong communication skills, attention to detail, and the ability to multitask effectively.
As a Centralized Scheduling Representative, you will serve as the first point of contact for clients seeking services. In this role, you will answer incoming calls, assess client needs, schedule appointments, verify insurance eligibility, and provide exceptional customer service. The ideal candidate is organized, professional, and enjoys helping others while managing multiple responsibilities in a busy call center environment.
This position offers…
· Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
· Mileage Reimbursement – Company paid for work functions requiring travel
· Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
· Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
· Additional Perks & Benefits - Scroll down to bottom of this post to learn more
Key Responsibilities:
· Provide exceptional customer service by serving as the first point of contact for clients seeking assistance and scheduling services
· Schedule initial appointments for Outpatient and Psychiatric Services while ensuring accurate and efficient calendar management
· Assess client needs, including crisis-related situations, and route calls appropriately to ensure timely support
· Answer incoming calls and connect clients with the appropriate staff, department, or resource
· Verify insurance eligibility and referral information using designated software systems and online tools
· Maintain accurate client records, activity logs, reports, and tracking systems
· Send appointment reminders, letters, and other correspondence to support client engagement and attendance
· Protect client privacy by adhering to HIPAA requirements and confidentiality standards
· Support department operations by completing additional duties as assigned
Education, Experience, and/or Credential Qualifications:
· High school diploma or GED required
· Previous customer service experience preferred
· Strong oral, written, and interpersonal communication skills
· Excellent typing and computer proficiency
· Ability to work independently with minimal day-to-day supervision while effectively managing new assignments
Additional Qualifications:
· Must possess a strong customer service orientation
· Ability to effectively multitask in a fast-paced call center environment while contributing as a team player
· Flexibility to support multiple locations as needed
· Reliable transportation required
· Current driver's license, acceptable driving record, and current auto insurance required
· Successful completion of background checks, including criminal record, driving record, abuse/neglect screening, and fingerprint check
Physical Requirements
· Perform sedentary work involving exerting up to 10 pounds of force occasionally and a negligible amount of force frequently
· Sit for extended periods throughout the workday with occasional walking and standing
· Perform repetitive hand, finger, and arm movements for typing, data entry, and written communication
· Use computers and other office equipment for prolonged periods
Keywords: Centralized Scheduling Representative, Customer Service Representative, Call Center, Appointment Scheduling, Healthcare Administration, Medical Scheduling, Client Services, Insurance Verification, Administrative Support, Patient Scheduling
Position Perks & Benefits:
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.


A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
We are an Equal Employment Opportunity Employer.
Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.
Brightli is the one of the largest behavioral health and addiction treatment providers in the U.S. We operate as the parent company of Burrell Behavioral Health, Preferred Family Healthcare, Brightli Foundation, Firefly Supported Living & Employment Services, Southeast Missouri Behavioral Health, Adult & Child Health, Comprehensive Mental Health Serivces, and Places for People (effective 7/1/24). Bringing these organizations together under one parent company is a groundbreaking solution to the healthcare needs of the communities we serve. Working under the parent company model allows us to share resources, increase access to care, and, ultimately, save more lives.
There are currently 872 open customer service & support positions in Springfield, MO listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Bass Pro Shops, CoxHealth, Lowe's Companies, Inc., MFA Oil Company, among others. Browse the listings above to see every active employer.
Yes — 37 of the 872 open customer service & support positions offer remote or hybrid work (19 remote, 18 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
