Springfield, Massachusetts, United States · On-site
Springfield, Massachusetts The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about be…
Skills: Customer Service, Casino Marketing, VIP Services, Reservation Management, Telephone Etiquette
Springfield, Massachusetts, United States · On-site
Position Description Immediately hiring a Permanent Full Time Diesel Truck Lot Porter and want the right candidate to join us at Ryder in Springfield, Massachusetts Hear it from a Ryder Technician Employee Here: https://…
Skills: CDL Class A or B, Truck and Trailer Equipment Knowledge, Mechanical Troubleshooting, Lot Management, Customer Service
Springfield, Massachusetts, United States · On-site
$25/hr–$38/hr
Work Location: Springfield, Massachusetts, United States of America Hours: 40 Pay Details: $25.75 - $38.50 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportun…
Skills: Financial Analysis, Wealth Management, Relationship Building, Investment Strategies, Insurance Planning
Springfield, Massachusetts, United States · On-site
About Us: Dollar Express is the newest entrant in the dollar store segment of the retail industry. Headquartered in Charlotte, North Carolina, Dollar Express operates 330 Stores in 36 states. As a Dollar Express Customer…
Skills: Customer Engagement, POS System, Merchandising, Inventory Management, Cash Handling
Springfield, Massachusetts, United States · On-site
About Us: Dollar Express is the newest entrant in the dollar store segment of the retail industry. Headquartered in Charlotte, North Carolina, Dollar Express operates 330 Stores in 36 states. As a Dollar Express Assistan…
Skills: Customer Service, Store Operations, Inventory Management, Staff Supervision, Training and Development
Springfield, Massachusetts, United States · On-site
$15/hr–$16/hr
Position Summary: This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The sales associate p…
Skills: Customer Service, Cashiering, Sales, Merchandising, Inventory Management
Springfield, Massachusetts, United States · On-site
About Us: Dollar Express is the newest entrant in the dollar store segment of the retail industry. Headquartered in Charlotte, North Carolina, Dollar Express operates 330 Stores in 36 states. As a Dollar Express Assistan…
Skills: Customer Service, Store Operations, Inventory Management, Staff Training, Supervision
Springfield, Massachusetts, United States · On-site
About Us: Dollar Express is the newest entrant in the dollar store segment of the retail industry. Headquartered in Charlotte, North Carolina, Dollar Express operates 330 Stores in 36 states. As a Dollar Express Customer…
Skills: Customer Engagement, POS System, Merchandising, Inventory Management, Cash Handling
Springfield, Massachusetts, United States · On-site
$15/hr–$16/hr
Position Summary: This cashier position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The position is responsible f…
Skills: Customer Service, Cash Handling, Sales, Merchandising, Inventory Management
Springfield, Massachusetts, United States · On-site
$15/hr–$16/hr
Position Summary: This cashier position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The position is responsible f…
Skills: Customer Service, Cash Handling, Sales, Merchandising, Inventory Management
Springfield, Massachusetts, United States · On-site
$15/hr–$16/hr
Position Summary: This sales associate position is responsible for maintaining helpful customer service, processing sales quickly, accurately and efficiently and performing cash register operations. The sales associate p…
Skills: Customer Service, Cashiering, Sales, Merchandising, Inventory Management
Springfield, Massachusetts, United States · Remote OK
Job Description: As a Remote Travel Reservations Specialist, you will be an essential part of our team, guiding clients through every stage of their journey, from the moment they plan their trip to their safe return home…
Skills: Communication Skills, Customer Service, Attention To Detail, Organizational Skills, Tech-savvy
Springfield, Massachusetts, United States · On-site
$18/hr–$25/hr
Company Description Team Springfield Pie (SPI) is a family-owned Domino’s franchise serving Springfield, Chicopee, Holyoke, Wilbraham, and Ludlow. Founded in 1999 by Springfield residents Gus and Sabrina Garcia—who start…
Skills: Driving, Customer Service, Basic Math, Time Management, Cash Handling
Springfield, Massachusetts, United States · On-site
$18/hr–$25/hr
Company Description Team Springfield Pie (SPI) is a family-owned Domino’s franchise serving Springfield, Chicopee, Holyoke, Wilbraham, and Ludlow. Founded in 1999 by Springfield residents Gus and Sabrina Garcia—who start…
Skills: Driving, Customer Service, Basic Math, Time Management, Communication
Springfield, Massachusetts, United States · On-site
$18/hr–$25/hr
Company Description Team Springfield Pie (SPI) is a family-owned Domino’s franchise serving Springfield, Chicopee, Holyoke, Wilbraham, and Ludlow. Founded in 1999 by Springfield residents Gus and Sabrina Garcia—who start…
Skills: Driving, Customer Service, Basic Math, Time Management, Communication
Springfield, Massachusetts, United States · On-site
$18/hr–$25/hr
Company Description Team Springfield Pie (SPI) is a family-owned Domino’s franchise serving Springfield, Chicopee, Holyoke, Wilbraham, and Ludlow. Founded in 1999 by Springfield residents Gus and Sabrina Garcia—who start…
Skills: Driving, Customer Service, Basic Math, Time Management, Communication
Springfield, Massachusetts, United States · On-site
$18/hr–$25/hr
Company Description Team Springfield Pie (SPI) is a family-owned Domino’s franchise serving Springfield, Chicopee, Holyoke, Wilbraham, and Ludlow. Founded in 1999 by Springfield residents Gus and Sabrina Garcia—who start…
Skills: Driving, Customer Service, Basic Math, Time Management, Communication
Springfield, Massachusetts, United States · On-site
$18/hr–$25/hr
Company Description Team Springfield Pie (SPI) is a family-owned Domino’s franchise serving Springfield, Chicopee, Holyoke, Wilbraham, and Ludlow. Founded in 1999 by Springfield residents Gus and Sabrina Garcia—who start…
Skills: Driving, Customer Service, Basic Math, Time Management, Communication
Springfield, Massachusetts, United States · On-site
$18/hr–$25/hr
Company Description Team Springfield Pie (SPI) is a family-owned Domino’s franchise serving Springfield, Chicopee, Holyoke, Wilbraham, and Ludlow. Founded in 1999 by Springfield residents Gus and Sabrina Garcia—who start…
Skills: Driving, Customer Service, Basic Math, Time Management, Communication
Springfield, Massachusetts, United States · On-site
$18/hr–$25/hr
Company Description Team Springfield Pie (SPI) is a family-owned Domino’s franchise serving Springfield, Chicopee, Holyoke, Wilbraham, and Ludlow. Founded in 1999 by Springfield residents Gus and Sabrina Garcia—who start…
Skills: Driving, Customer Service, Basic Math, Time Management, Communication
Springfield, Massachusetts, United States • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Assist guests and casino executives with reservations for hotels, dining, and entertainment while ensuring personalized service. Manage guest profiles, issue complementary amenities based on play evaluation, and resolve guest complaints promptly.
Requires a High School Diploma or GED and at least one year of experience in casino marketing, VIP, or guest services. Candidates must be proficient in Excel and flexible to work full-time day or swing shifts, including weekends and holidays.
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
As a Casino Marketing Coordinator, you'll assist guests and casino executives with reservations and ensure personalized service throughout their stay. If you are an experienced customer service professional looking to enhance the guest experience in a vibrant casino environment and have 1+ years of experience in casino marketing, VIP services, or guest services, we want you to bring your expertise and upbeat attitude to our team!
THE STARTING RATE:
$18.00 per hour
THE DAY-TO-DAY:
Answer the ACD (automatic call distribution) line in a friendly, professional, and timely manner, adhering to telephone etiquette standards.
Assist guests with booking, changing, and inquiring about reservations for hotels, restaurants, nightlife, golf, limousines, and other amenities.
Issue complementary amenities based on specific casino guidelines and evaluate casino play to understand guest needs.
Promote the property's outlets and amenities while educating guests on local attractions and entertainment options.
Ensure guest information is accurate and up-to-date, including profiles and preferences.
Settle accounts during checkout according to comp criteria and input from Casino Hosts.
Collaborate with various departments, such as casino hosts, VIP services, and special events, to enhance guest experiences.
Resolve guest requests and complaints promptly, following up to ensure satisfaction.
Maintain cleanliness and organization of assigned work areas and comply with departmental policies and procedures.
THE IDEAL CANDIDATE:
High School Diploma or GED
1+ Years of Prior Relevant Experience as a Casino Marketing Coordinator
1+ Years of Prior experience in Casino Marketing, VIP Services or Guest Services experience is preferred
Willing and able to work a Full-Time schedule of Day and/or Swing shift, 10a-6p or 11a-7p including weekends and holidays with Mondays/Tuesdays off and must be flexible to assist with events
Proficiency with Excel is preferred
THE PERKS & BENEFITS:
Healthcare, financial and time off benefits
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
Free meals in our employee dining room
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=15071
The rate for this role is:
$18.00This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.
Pay will not be below any applicable minimum wage.
Should overtime be worked, employees are paid overtime pay in accordance with state requirements.
Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.
Are you ready to JOIN THE SHOW? Apply today!
Welcome to the SHOW.
The resorts and casinos of MGM Resorts International™ are some of the most famous in the world. Our 28 destinations are renowned for their winning combination of quality entertainment, luxurious facilities, and exceptional customer service. We are actively expanding our presence globally, with potential developments in a number of domestic and international markets. At MGM Resorts International, we are all striving together to deliver an enticing blend of entertainment to every corner of the world. Many of our resorts are located in Las Vegas. Las Vegas features three of the largest convention centers in the U.S., spectacular entertainment, attractions, shopping, and world-famous resorts. Whether dancing fountains, incredible stage productions, casino action, museums or natural attractions such as Lake Mead, Vegas offers something for everyone. A stroll down our streets takes you around the globe, with recreations like climbing to the top of the Eiffel Tower or taking a Venetian gondola ride. From shimmering resort pools and spa rejuvenation to nonstop nightlife, Las Vegas promises an unforgettable career destination. With all of our unique and spectacular resorts and casinos, MGM Resorts International has a world of opportunities for you to discover excitement and rewards as you provide our guests with a wonderful and memorable experience. Take a closer look at our properties. We think you'll find an opportunity that's right for you. The 81,000 global employees of MGM Resorts are proud to be recognized as one of FORTUNE® Magazine’s World’s Most Admired Companies®.
Offices: 840 Grier Drive, Las Vegas, Nevada 89119, US · 1777 3rd St, Detroit, MI 48226, US · 101 Mgm National Ave, Oxon Hill, MD 20745, US · 875 Beach Blvd, Biloxi, MS 39530, US · 1 Borgata Way, Atlantic City, New Jersey 08401, US
There are currently 396 open customer service & support positions in Springfield, MA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Balise Motor Sales, Domino's, The Salema Group, MGM Resorts International, Baystate Medical Center, among others. Browse the listings above to see every active employer.
Yes — 14 of the 396 open customer service & support positions offer remote or hybrid work (8 remote, 6 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
