Spokane Valley, Washington, United States · On-site
$21/hr–$25/hr
Entry level
Job Title: Analyst I, NOC (Tier I) Department: Service Management Office > Network Operation Center Reports to: Service Operations Manager Overview - About NoaNet NoaNet is a non-profit mutual corporation providing whole…
Skills: Network surveillance, Troubleshooting, Ticketing systems, LAN/WAN technologies, IP protocols
Spokane Valley, Washington, United States · On-site
Entry level
Environment Control is seeking a dependable and flexible Full-Time Janitorial Floater/Fill-In Team Member to support our operations throughout the Spokane and Coeur d’Alene areas. This position plays an important role in…
Skills: Janitorial services, Time management, Communication, Customer service, Organization
Spokane Valley, Washington, United States · On-site
$16/hr–$18/hr
Entry level
Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate o…
Skills: Inventory control, Customer service, Time management, Organizational skills, Communication
Spokane Valley, Washington, United States · On-site
$16/hr–$18/hr
Entry level
Our Seasonal Sales Partners engage with customers and create an exceptional in-store experience. They embody Boot Barn's Mission, Vision and Values in their words and actions while demonstrating selling and service exper…
Spokane Valley, Washington, United States · Hybrid
$19/hr–$25/hr
Entry level
Description Empire Eye is a progressive ophthalmic medical and surgical practice. We are seeking a Patient Concierge to join our team. Our Company is nationally recognized, with vast clinical experience in a wide variety…
Skills: Patient Scheduling, Patient Registration, EHR System Management, Medical History Collection, Triage
Spokane Valley, Washington, United States · On-site
$17/hr–$19/hr
Entry level$2.6B raised
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer service, Food preparation, Beverage preparation, Cash handling, Communication
shift supervisor - Store# 08935, SPRAGUE AND PINES
Spokane Valley, Washington, United States · On-site
$21/hr–$24/hr
Entry level$2.6B raised
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer service, Team coordination, Cash handling, Store safety
O'Reilly Auto Parts
Delivery Specialist
Spokane Valley, Washington, United States · On-site
$17/hr–$23/hr
Entry level$3.0B raised
Compensation Pay Range: $17.13 - $23.50 The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums ma…
Spokane Valley, Washington, United States · On-site
$17/hr–$25/hr
Entry level$20M raised
Job DetailsLevel: EntryJob Location: Spokane Valley Sullivan - Spokane Valley, WA 99037Position Type: Part Time- HourlyEducation Level: High SchoolSalary Range: $17.13 - $25.99 HourlyJob Category: Retail BankingTake a le…
Montana Burgers Inc dba Five Guys Burgers and Fries
Shift Leader
Spokane Valley, Washington, United States · On-site
Mid level
Job Description Five Guys is a family owned and operated franchise restaurant group that focuses on serving high quality burgers and fries in a clean, no frills atmosphere. We choose to spend money on the best crew and h…
Spokane Valley, Washington, United States · On-site
$90k–$120k/yr
Senior
Service Director (People Leadership · Execution · Accountability) Role SummaryThe Service Director is accountable for the performance, development, and operational execution of a service team within the centralized suppo…
Skills: People Leadership, Performance Management, SLA Management, CSAT, Operational Execution
Retail Cosmetics Sales Associate, Spokane Valley - Flex
Spokane Valley, Washington, United States · On-site
$17/hr–$24/hr
Entry level$5.0B raised
Be Part of an Amazing Story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Spokane Valley, Washington, United States · On-site
Senior
Description ***Accepting applications through 09/11/2026 at 5 p.m. Pacific Time*** Senior Loan Officer, Sales – Home Loan Center Department: Home Loan Center Sales Exempt: This position is eligible to earn commission and…
Spokane Valley, Washington, United States · On-site
$21/hr–$25/hr
Entry level$1K raised
POSITION SUMMARY: *This is a part-time position, 25 hours per week The Family Resource Specialist is the first face of the Akin Family Resource Center when participants come in or call for resources, support, and program…
Skills: Decision making, Communication skills, Public relations, Microsoft Office Suite, SharePoint
Spokane Valley, Washington, United States · On-site
$28/hr–$32/hr
Entry level
About Us Company Overview Foundation Building Materials (FBM) is a leading construction materials distribution company serving the commercial and residential construction markets across United States and Canada. In conju…
Skills: CDL Class A, CDL Class B, Boom operation, NCCCO boom certification, Forklift operation
Spokane Valley, Washington, United States · On-site
$20/hr–$26/hr
Mid level$991M raised
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
WHY SKECHERS? We offer a casual and creative atmosphere where, for over 30 years, Skechers has been renowned for its lifestyle, performance, accessories, and apparel collections for the whole family—celebrated for style,…
Spokane Valley, Washington, United States · On-site
Entry level$700M raised
The Wholesale Parts Driver delivers and picks up parts and equipment for the dealership while ensuring the delivery truck is in a clean and operable condition. What are the day-to-day responsibilities?Deliver & pick up p…
Skills: Delivery, Logistics, Vehicle maintenance, Inventory handling, Customer service
Spokane Valley, Washington, United States · On-site
$20/hr–$26/hr
Mid level
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…
Spokane Valley, Washington, United States · On-site
$17/hr–$20/hr
Entry level$100M raised
Catering Lead At Panera, our people come first. If you're looking for a place where you can grow, feel supported, be yourself, enjoy great perks, and have a little fun along the way—you're in the right spot. We're here t…
Skills: Catering management, Customer service, Communication, Time management, Organizational skills
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$21/hr–$25/hr
Full-time
high school, associate degree
Posted 15d ago
~40 hrs/week
Responsibilities
Provide 24/7 network surveillance, troubleshooting, and resolution of core and edge network issues to ensure maximum availability. Manage customer communications, ticketing, and escalations while performing daily operational checks on network equipment.
Requirements
Requires at least one year of experience in a telecommunications central office environment and a high school diploma or equivalent. An associate degree in a related field is required, though relevant work experience may be substituted.
Full job description
Job Title: Analyst I, NOC (Tier I)
Department: Service Management Office > Network Operation Center
Reports to: Service Operations Manager
Overview - About NoaNet
NoaNet is a non-profit mutual corporation providing wholesale telecommunications transport and is headquartered in Spokane, Washington. For over 20 years, it has operated a reliable public open-access broadband communication network totaling over 3,300 fiber miles that provides rural areas access to broadband services, supporting last-mile providers that serve more than 260,000 customers. NoaNet’s members are nine public utility districts and a joint operating agency that have served wholesale customers in Washington State since 2000. Learn more about NoaNet at https://noanet.net/.
Purpose of Position: Technical position to provide on-shift surveillance, call management, first response troubleshooting and resolution of the company’s Core & Edge Network in order to provide the highest level of network availability by restoring service and minimizing call outs of Tier II NOC and Field / Network Engineering.
Position’s Customer(s): NOANET Management, Network Users, and Internal NOANET Customer Support groups and all NOANET customers.
Essential Duties at All Levels in the Position:
Customer Experience (CX):
Answer all incoming service-related calls
Troubleshoot customer service issues- even those that are not our problem
Escalation of severe or chronic customer issues; create performance improvement plans in collaboration with the Product owner, including Engineering & Field resources.
Customer focused operators
Network Management (NMS):
24x7x365 Awareness
Awareness of Customer Needs & Tendencies
Service Level Agreements (SLAs)
Maintenance (Reactive & Proactive Prevention)
Escalate internally and externally as needed to expedite repairs and awareness
Evaluation of data to determine trends, chronic devices, regions, timeframes
Network focused operators
Job Qualifications at All Levels in the Position in KSA’s
Demonstrated ability to work independently and as a member of a team.
Excellent oral and written communications skills required.
Ability to track and document multiple network events accurately.
Ability to monitor the network to ensure network availability to all system users.
Proper phone etiquette with all customers 24x7 and provide clear, concise and consistent communications.
With a focus in Communications (COMS):
Capable of demonstrating knowledge of Ticketing Systems.
Ability to establish and monitor outage bridges.
Ability to communicate the technical and regulatory status of the NG911 Network.
Responsible for direct customer communication and escalation.
Provide technical assistance and training to internal and external groups to resolve problems affecting customers.
With a focus in Network & Technology:
Demonstrated knowledge in LAN/WAN technologies, internet and server platforms.
Ability to diagnose basic routing problems.
Basic understanding of network concepts such as Packet Loss/Jitter, Ping, Throughput, Availability.
Demonstrated knowledge of IP protocols and address spacing, IP routing and switch components.
Basic understanding of one or more of the following protocols: RADIUS, DNS, firewall, packet captures, VM, IPSec, TCP/IP, VLAN, WLAN, VPN and Wi-Fi.
Basic Knowledge of MPLS Networking, Ethernet Switch and IP Routing
Respond to circuit and facility outages within NOANET’s network. Isolate outages and work with appropriate technical groups to restore service.
Diagnosis of basic routing problems.
Perform daily operational checks on all network elements and associate equipment to maximize reliability.
Certifications Preferred: Industry specific certifications are highly valued and can contribute toward education. Certifications of preference: Network+, Nokia, CCENT, CCNA (Cisco), Juniper certifications.
Analyst I, NOC (Tier I):
Additional Job Requirements: Entry level technical position to provide on-shift surveillance, management, advanced-level troubleshooting response and trouble resolution. Must have a basic understanding of telecommunications, and ability to follow documented procedures.
Years of Experience required to meet minimum qualifications: Minimum of one year of increasing responsibility and experience in a telecommunications central office environment is required.
Level of Education required to meet minimum qualifications: High School diploma or equivalent required. Associates’ degree in Telecommunications, Computer Science or related field required; OR a combination of relevant education and/or work experience sufficient to perform the duties may be substituted for the degree on a year-for-year basis.
Job Requirements: At All Levels Reporting Relationships:
Position reports to: Assigned Manager/ Supervisor of Department
Number of Direct Reports: N/A
Physical Requirements: This is an office position but does require occasional work with other groups. Ability to lift and carry up to 50 lbs. and work in cramped spaces and at heights. Hearing, vision, depth perception, and hand-to-eye coordination sufficient to perform job duties. Visual and auditory acuity necessary to operate equipment and identify color-coding. Ability to tolerate temperature and weather extremes (fumes and odors, dust, low light conditions.) Strength and coordination sufficient to perform job duties.
Working Conditions: Work is normally performed in an office environment with long periods of computer work. Shift work, overtime and travel is required. Position is subject to dealing with difficult people and situations. Occasional exposure to inside/outside work; noise; standing; hot/cold temperatures; vibration; cramped quarters.
Special Conditions: Required to participate in a rotational schedule working at the NOC; responsibility will include training of lower level Analysts; troubleshooting complex customer issues using any and all required skills to perform the necessary duties; and consulting with employees, other departments, and/or management to determine root cause of an incident, outage or failure of services and corrective actions.
Background /Security Conditions: Based on the position’s business needs, background and security checks are subject to Level 1 background checks.
Driving Requirements: Must maintain and possess a valid driver’s license, proof of insurance, and a satisfactory driving record.
EEO: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or another characteristic protected by law.
Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, and responsibilities required of employees assigned to this job.
NoaNet is a non-profit municipal corporation working to expand broadband access in Washington State.
Industry
Telecommunications
Company size
51-200 employees
Founded
2000
LinkedIn followers
2,295
NoaNet is Washington state’s nonprofit broadband provider. We currently operate a reliable, open-access broadband network totaling over 3,300 fiber miles across Washington providing high-speed connectivity to nearly 260,000 people in rural and underserved areas.
In 2010, in a landmark opportunity to secure Washington’s economic future, NoaNet was granted an infusion of $140 million in federal grants. These grants helped us to expand our network to reach more than 170 communities and 2,000 schools, hospitals, emergency responders, libraries, colleges and universities. We led this effort on behalf of more than 50 public and private organizations including, public utility districts, ports, tribes, cities, counties and competitive carriers from across the state that joined together to bring broadband to their communities.
Today we continue to expand our network, bringing high quality broadband into into unserved and underserved communities in Washington. Universal broadband will make life more livable, businesses more productive, jobs more plentiful, and the Internet more accessible.
How many Customer Service & Support jobs are open in Spokane Valley, WA right now?
There are currently 374 open customer service & support positions in Spokane Valley, WA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Spokane Valley, WA?
Companies currently hiring include Albertsons Companies, AutoNation, Lowe's Companies, Inc., Kroger, H&R Block, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Spokane Valley, WA?
Yes — 8 of the 374 open customer service & support positions offer remote or hybrid work (2 remote, 6 hybrid).
How do I apply for Customer Service & Support jobs in Spokane Valley, WA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.