Customer Service & Support Jobs in Special capital Region of Jakarta, Indonesia (Now Hiring) — 161 open — Page 3

Join us now as Sales Associate in Indonesia within the Distribution team. In this role, you will be responsible for support sales in driving product strategy for Allianz-related investment solutions in Indonesia.

The position focuses on supporting both Allianz Agency and Bancassurance channels through the development and execution of sales initiatives, partner training, investment seminars, and the delivery of timely market insights. It plays a key role in equipping distribution partners with the tools, content, and knowledge needed to grow sales effectively.

In addition, the role works closely with internal teams across Product, Legal, Compliance, and Operations to ensure smooth implementation.

This is a client-facing role suited for a sales and client services-oriented professional with strong market knowledge and a collaborative mindset

What you do

• Support sales activities across both Allianz Agency and Bancassurance distribution channels, ensuring alignment with a focus on driving growth for Allianz-related businesses.
• Support sales in preparing fund presentation materials/fund and market commentary/peer comparison analysis/portfolio and performance data collection, etc.
• Prepare and disseminate daily market updates and strategic insights to distribution partners.
• Coordinate communications to the client in relation to corporate actions, legal and compliance matters, fund and market update, conference call, etc.
• Liaise with internal stakeholders on agreement set-up and account opening, new fund set-up and launch, and service-related matters.
• Handle regular requests and ad hoc enquiries.
• Take part in inter-department projects/tasks related to client services, e.g. KYC/CDDR process, SOPs and agreements monitoring.
• Support sales in structuring and delivering training programs, investment and product briefings, and market updates to distribution partners to ensure continuous sales capability development.
• Support sales to coordinate investment seminars and client engagement events to support and drive distribution partner sales activities.

What you bring

• University Degree preferably from a discipline of Business Administration, Finance or Marketing.
• At least 3-5 years client services experience in financial industry, preferably in asset management.
• Has knowledge/ability to explain financial products e.g. Mutual funds, Insurance unit-linked products.
• MS Word, Excel, PowerPoint.
• (Preferred) Bloomberg (Data extraction).
• Fluency in both spoken and written Bahasa Indonesia and English.
• Able to work as a team under pressure and tight deadlines
• Strong analytical mind and logical sense
• AI skills: ChatGPT, Large Language Models, MS CoPilot

What we offer

• Balanced work environment: A dynamic office culture that supports flexibility and collaboration
• Secure your future: Access to pension, retirement, and/or savings plans as applicable to the work location
• Shared success: Company share purchasing plan
• Support for what matters: Mental health and wellbeing programs
• Investments in your career: Career opportunities within the entire Allianz Group
• Investments in your skills: Comprehensive learning and development offerings, including certifications and professional qualifications
• … and so much more!

About Allianz Global Investors

Allianz Global Investors is a leading active asset manager, managing assets for individuals, families, and institutions worldwide. Our shared goal to shape a future of opportunity for our clients is foundational to our culture and our values. We look to attract, and actively nurture, individuals with the drive to achieve excellence at every stage of the investment experience.

We believe an inclusive culture is key to a flourishing workforce. Not only do we celebrate the broad range of experiences, backgrounds, and attributes that our workforce brings, but we support our people to live and work in a way that promotes their own wellbeing.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges is what makes us a unique employer.

We are united by a shared commitment: to put our clients first and at the centre of everything we do. Their needs inspire our thinking and guide our actions.

Together, we can build an environment where everyone feels empowered and confident to explore, grow and shape a better future – for our clients and for the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and where integrity, fairness, inclusion and trust are at the heart of our culture.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

If you feel inspired to promote the active asset management experience, this is the place for you. Join our international, technology-enabled, and agile environment. Simply upload your CV in English to apply for this position. If you need support to navigate our websites or at any stage during your application, please send an email with your request to [email protected].

To Recruitment Agencies:

Allianz Global Investors has an in-house recruitment team that sources great candidates directly. Therefore, Allianz Global Investors does not accept unsolicited resumes from agency or search firm recruiters.

When we do work with recruitment agencies, that engagement is formalized by a contract. Fees will only be paid when there is a contract in place.

Without a contract in place, we will not accept invoices on unsolicited resumes, even if the candidate was ultimately employed by Allianz Global Investors.

Finally, please do not contact hiring managers directly.

Join us. Let’s care for tomorrow.

How to Apply: Applying is quick and easy. Simply upload your CV, complete your personal details, confirm your consent for AI support in the “Additional Information” section, and submit your application.

To support our recruiters, we use Fit Score—an AI‑powered tool that highlights how closely your profile aligns with the role. This helps us review applications more efficiently and focus on what matters most: your skills and experience.

Good to know: The Fit Score is a support tool only. At Allianz, technology never replaces human judgment. Every application is carefully reviewed by our recruiting teams, ensuring a fair, thoughtful, and personal hiring process.

101288 | Sales & Distribution | Professional | n.a. | Allianz Global Investors | Full-Time | Permanent