Customer Service & Support Jobs in Batam, Indonesia (Now Hiring) — 23 open
Marriott International Hotels, Inc.
Sales Executive
Batam, Riau Islands, Indonesia · On-site
Mid level
POSITION SUMMARY Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while ma…
Skills: Sales techniques, Up-selling, Customer service, Reservation management, Data entry
Marriott International Hotels, Inc.
Sales Coordinator
Batam, Riau Islands, Indonesia · On-site
Entry level
POSITION SUMMARY Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contract…
Skills: Sales support, Administrative support, Customer service, Data entry, Communication
Marriott International Hotels, Inc.
Reservation Agent
Batam, Riau Islands, Indonesia · On-site
Entry level
POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and ra…
Skills: Reservation management, Customer service, Data entry, Sales techniques, Communication
Job Summary Prepare all the oxport activity to fultill customer satisfaction with preparing accurate and on time export document according to established standards. Jobs & Responsibilities Create the Sales Contract and d…
Skills: Export documentation, Customer service, SAP, Microsoft Office, Communication
Marriott International Hotels, Inc.
Reservation Supervisor
Batam, Riau Islands, Indonesia · On-site
Mid level
POSITION SUMMARY Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservatio…
Skills: Reservation management, Customer service, Sales techniques, Data entry, Staff training
Samudera Indonesia offers a truly global and collaborative work experience. You’ll team up with some of the best and brightest people in many locations in Indonesia and beyond. And you’ll discover a world of extraordinar…
Skills: Port operations, Cargo handling, Heavy equipment operation, Microsoft Office, Excel
Emerging Business Lending Relationship Manager Hunter - Batam
Batam, Riau Islands, Indonesia · On-site
Mid level
Job Description: Melakukan kegiatan Sales & Service kepada nasabah/calon nasabah baru untuk pencapaian target dan pengembangan bisnis Emerging Lending di cabang, dengan cara mengidentifikasi kebutuhan nasabah/calon nasab…
Skills: Sales, Customer Service, Business Development, Prospecting, Cross Selling
Personal Funding Relationship Manager - Kantor Pelita Batam
Batam, Riau Islands, Indonesia · On-site
Mid level
Job Desciption: Melakukan kegiatan sales & service dalam rangka pencapaian target dan pengembangan bisnis Personal Funding di cabang. Melakukan kegiatan prospecting dan cross selling. Bertanggung jawab atas kelengkapan d…
Skills: Sales, Customer Service, Business Development, Prospecting, Cross Selling
Marriott International Hotels, Inc.
General Maintenance-Four Points by Sheraton Batam
Batam, Riau Islands, Indonesia · On-site
Entry level
POSITION SUMMARY Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including …
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference …
Skills: Network Operations, Infrastructure Support, Server Operations, Incident Management, IT Governance
Company: 3111 UOB Indonesia About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and N…
Tugas & Tanggungjawab: Menawarkan produk kepada pelanggan, membantu dan merekomendasikan produk yang tepat kepada customer.Mendukung dalam mencapai tujuan penjualan sambil mempromosikan produk kepada customer.Menjaga hub…
POSITION SUMMARY Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, support server system(s), supporting hardware/software, user accounts, and computer/telephone rooms. Trai…
Melakukan pengecekan dan maintenance mesin ATM secara rutin.Menangani gangguan ringan pada ATM seperti paper jam, receipt habis, atau error operasional.Melakukan penggantian consumable ATM seperti kertas struk dan journa…
Company Description About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got y…
Skills: Community Management, Field Operations, Customer Success, Stakeholder Engagement, Cross-functional Collaboration
Company Description About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got y…
Skills: Community Management, Field Operations, Stakeholder Engagement, Communication, Project Management
Company Description About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got y…
Skills: Community Management, Field Operations, Customer Success, Stakeholder Engagement, Communication
About Job The Merchant Success Executive at bukuwarung plays a critical role in expanding the company's reach by engaging with small to medium-sized enterprises. This position involves promoting and installing EDC machin…
About Job The Merchant Success Executive at bukuwarung plays a critical role in expanding the company's reach by engaging with small to medium-sized enterprises. This position involves promoting and installing EDC machin…
Assistant Outlet Manager-Four Points by Sheraton Batam
Batam, Riau Islands, Indonesia · On-site
Mid level
JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assi…
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Full-time
high school
Posted 1d ago
Apply by Sep 10
~40 hrs/week
Responsibilities
The Sales Executive is responsible for managing guest reservations, processing requests, and resolving inquiries while utilizing sales techniques to maximize revenue. They also provide administrative support to the Sales & Marketing department and assist in training and motivating team members.
Requirements
Candidates must have at least 2 years of related work experience and a high school diploma or G.E.D. equivalent. The role requires strong communication skills, professional etiquette, and the ability to perform general office duties.
Full job description
POSITION SUMMARY
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).
Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Marriott International Hotels, Inc. is a hospitality company based out of 10400 FERNWOOD RD, Bethesda, Maryland, United States.
Offices: 10400 FERNWOOD RD, Bethesda, Maryland 20817, US
Frequently asked questions
How many Customer Service & Support jobs are open in Batam, Indonesia right now?
There are currently 23 open customer service & support positions in Batam, Indonesia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Batam, Indonesia?
Companies currently hiring include Marriott International Hotels, Inc., Grab, BukuWarung, Oversea-Chinese Banking Corporation, Brink’s Inc, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Batam, Indonesia?
Yes — 1 of the 23 open customer service & support positions offer remote or hybrid work (0 remote, 1 hybrid).
How do I apply for Customer Service & Support jobs in Batam, Indonesia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.