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Customer Service & Support Jobs in Batam, Indonesia (Now Hiring) — 13 open

Marriott International Hotels, Inc. logoMarriott International Hotels, Inc.

Housekeeping Supervisor

Batam, Riau Islands, Indonesia · On-site

Mid level

POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleani…

Skills: Quality Inspection, Staff Supervision, Scheduling, Employee Training, Conflict Resolution

Marriott International Hotels, Inc. logoMarriott International Hotels, Inc.

Reservation Supervisor

Batam, Riau Islands, Indonesia · On-site

Mid level

POSITION SUMMARY Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservatio…

Skills: Reservations Management, Supervisory Skills, Revenue Maximization, Guest Relations, Billing Administration

Marriott International Hotels, Inc. logoMarriott International Hotels, Inc.

Supervisor-Housekeeping

Batam, Riau Islands, Indonesia · On-site

Mid level

POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleani…

Skills: Quality Inspection, Staff Supervision, Scheduling, Employee Training, Conflict Resolution

Marriott International Hotels, Inc. logoMarriott International Hotels, Inc.

Assistant Outlet Manager-Four Points by Sheraton Batam

Batam, Riau Islands, Indonesia · On-site

Mid level

JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assi…

Skills: Restaurant Management, Staff Supervision, Menu Planning, Customer Service, Sanitation Standards

Marriott International Hotels, Inc. logoMarriott International Hotels, Inc.

Sales Manager-Four Points by Sheraton Batam

Batam, Riau Islands, Indonesia · On-site

Mid level

JOB SUMMARY Responsible for proactively soliciting and managing group/catering-related opportunities. Manages group/catering opportunities not handled by the Event Booking Center. Actively up-sells each business opportun…

Skills: Sales Management, Revenue Maximization, Contract Negotiation, Customer Relationship Management, Market Analysis

Caterpillar Inc. logoCaterpillar Inc.

Order Support Analyst

Batam, Riau Islands, Indonesia · On-site

Mid level$3.5B raised

Career Area: Supply Chain and Logistics Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about eac…

Skills: Order Management, Logistics Coordination, Shipping Documentation, Incoterms, Letter Of Credit

Marriott International Hotels, Inc. logoMarriott International Hotels, Inc.

Restaurant Manager

Batam, Riau Islands, Indonesia · On-site

Mid level

JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and …

Skills: Restaurant Management, Staff Supervision, Menu Planning, Sanitation Standards, Customer Service

Cohu, Inc. logoCohu, Inc.

Field Application Engineer (Batam)

Batam, Riau Islands, Indonesia · Hybrid

Mid level$287M raised

Cohu Inc. is a technology-driven company dedicated to delivering innovative solutions for industrial applications. Our focus is on developing products and services that seamlessly integrate advanced technology with evolv…

Skills: Technical Support, Installation Guidance, System Configuration, Troubleshooting, Customer Service

Vertiv logoVertiv

Supervisor Field Service

Batam, Riau Islands, Indonesia · On-site

Senior$5.8B raised

Responsibilities Customer service excellence: Ensure delivery of high-quality service levels across Power and Thermal systems. Technical oversight: Provide technical support, troubleshooting, and guidance for complex ser…

Skills: Technical Oversight, Team Leadership, Operational Planning, Cost Evaluation, Customer Service

Indian Farmers Fertiliser Coop Ltd. logoIndian Farmers Fertiliser Coop Ltd.

Customer Service Officer

Batam, Riau Islands, Indonesia · On-site

Mid level

Job Summary Prepare all the oxport activity to fultill customer satisfaction with preparing accurate and on time export document according to established standards. Jobs & Responsibilities Create the Sales Contract and d…

Skills: Export Documentation, SAP Customer Service, Microsoft Office, Communication, Negotiation

DayOne logoDayOne

Customer Success Manager

Batam, Riau Islands, Indonesia · On-site

Senior$7.9B raised

Join DayOne – Shaping the Future of Data Infrastructure DayOne is a global leader in the development and operation of high-performance data centers. As one of the fastest-growing companies in the industry, we’ve built a …

Skills: Customer Relationship Management, Service Delivery, Project Management, SLA Management, Cross-functional Collaboration

Marriott International Hotels, Inc. logoMarriott International Hotels, Inc.

Assistant Laundry Manager

Batam, Riau Islands, Indonesia · On-site

Entry level

JOB SUMMARY Assists in hotel laundry daily operations and services. Works with employees to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints. Assist…

Skills: Laundry Operations, Staff Management, Budget Management, Customer Service, Safety Compliance

Marriott International Hotels, Inc. logoMarriott International Hotels, Inc.

Laundry Manager

Batam, Riau Islands, Indonesia · On-site

Mid level

JOB SUMMARY Responsible for hotel laundry daily operations and services. Position directs and works with employees to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existin…

Skills: Laundry Operations, Staff Supervision, Budget Management, Inventory Management, Customer Service

Marriott International Hotels, Inc. logo

Housekeeping Supervisor

Marriott International Hotels, Inc.

Batam, Riau Islands, Indonesia • On-site

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Mid level

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  • Full-time
  • high school
  • Posted 2d ago
  • Apply by Jul 25
  • ~40 hrs/week

Responsibilities

Oversee the cleanliness and quality standards of guest rooms and public areas while coordinating efforts between Housekeeping, Engineering, and the Front Office. Manage daily staff activities, including scheduling, training, and performance coaching to ensure operational efficiency.

Requirements

Requires a high school diploma or GED and at least one year of related work experience, including one year in a supervisory role. Candidates must be physically capable of lifting up to 55 pounds and performing strenuous manual tasks throughout a shift.

Full job description

POSITION SUMMARY

 

Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.

 

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.

 

PREFERRED QUALIFICATION

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

 

 

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.


At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Related keywords

HospitalityHousekeepingQuality AssuranceRoom Status ReportsStaff ManagementSafety ProceduresGuest ServicesWellness BrandMarriott InternationalWestinFacility MaintenancePersonnel Coaching

About Marriott International Hotels, Inc.

LinkedInVisit site
Industry
Hospitality
Company size
201-500 employees
Founded
1982
Headquarters
Bethesda, Maryland
LinkedIn followers
924

Marriott International Hotels, Inc. is a hospitality company based out of 10400 FERNWOOD RD, Bethesda, Maryland, United States.

Offices: 10400 FERNWOOD RD, Bethesda, Maryland 20817, US

View all jobs at Marriott International Hotels, Inc.

Frequently asked questions

How many Customer Service & Support jobs are open in Batam, Indonesia right now?

There are currently 13 open customer service & support positions in Batam, Indonesia listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Batam, Indonesia?

Companies currently hiring include Marriott International Hotels, Inc., Caterpillar Inc., Cohu, Inc., DayOne, Indian Farmers Fertiliser Coop Ltd., among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Batam, Indonesia?

Yes — 1 of the 13 open customer service & support positions offer remote or hybrid work (0 remote, 1 hybrid).

How do I apply for Customer Service & Support jobs in Batam, Indonesia?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

Customer Service & Support jobs in other cities

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Other jobs in Batam, Indonesia

EngineeringManagement & LeadershipManufacturingTechnologySecurity & SafetyTradesHospitalityConstructionData & AnalyticsLogistics

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