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Electrum logoElectrum

General Affair & IT Support Senior Associate

Special capital Region of Jakarta, Java, Indonesia · On-site

Mid level$19M raised

We are looking for a General Affair & IT Support Senior Associate to manage daily office operations, facilities, company assets, vendors, and first-level IT support for employees. This role will support both operational …

Skills: Office Operations, IT Support, Asset Management, Vendor Coordination, Facilities Management

Electrum logo

General Affair & IT Support Senior Associate

Electrum

Special capital Region of Jakarta, Java, Indonesia • On-site

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Mid level

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  • Full-time
  • associate degree, bachelor degree
  • Posted 5d ago
  • Apply by Sep 21
  • ~40 hrs/week

Responsibilities

Manage daily office operations, facilities, and company asset inventory while coordinating with external vendors. Provide first-level IT support for employees, including device configuration and troubleshooting of software and network issues.

Requirements

Requires a Diploma or Bachelor's degree in IT, Business Administration, or a related field with 3-5 years of experience in GA or IT support. Must possess strong troubleshooting skills for basic IT issues and experience in asset tracking and vendor management.

Full job description

We are looking for a General Affair & IT Support Senior Associate to manage daily office operations, facilities, company assets, vendors, and first-level IT support for employees. This role will support both operational and technical workplace needs, including office administration, asset management, employee device setup, troubleshooting, onboarding/offboarding support, and vendor coordination.

The ideal candidate is hands-on, service-oriented, organized, and able to ensure that workplace operations and employee support run smoothly.

Responsibilities

  • Manage daily office operations, facilities, supplies, vendors, and workplace support needs.
  • Maintain company asset inventory, including laptops, office equipment, ID cards, access cards, and other company property.
  • Support employee onboarding and offboarding related to assets, accounts, equipment, and office access.
  • Provide first-level IT support for laptops, software, printers, Wi-Fi, email/accounts, and basic network issues.
  • Prepare and configure laptops/devices for new joiners.
  • Coordinate with building management, external vendors, internal IT, HR, Finance, and other teams.
  • Maintain documentation for assets, vendor records, invoices, handovers, and support activities.
  • Support office maintenance, renovation, relocation, and improvement projects when required.
  • Monitor and report recurring operational or IT issues and recommend improvements.
  • Ensure all GA and IT support processes follow company policies and documentation standards.

Requirements

  • Diploma or Bachelor’s degree in IT, Business Administration, Management, or related field.
  • 3–5 years of experience in General Affair, Office Operations, IT Support, Asset Management, or a similar combined role.
  • Able to troubleshoot basic IT issues related to laptops, software, printers, Wi-Fi, email, and employee devices.
  • Experienced in asset tracking, vendor coordination, facilities support, and administrative documentation.
  • Good communication, coordination, and problem-solving skills.
  • Service-oriented, responsive, detail-oriented, and able to manage multiple requests.
  • Able to work independently and follow up tasks until completion.

Preferred Qualifications

  • Experience in a startup, technology, logistics, mobility, or operations-driven company.
  • Familiarity with Google Workspace, Microsoft Office, basic networking, ticketing tools, or asset management systems.
  • Basic understanding of IT security, access management, and company asset governance.

Related keywords

General AffairsIT SupportAsset ManagementFacilities ManagementVendor ManagementGoogle WorkspaceMicrosoft OfficeNetworkingTicketing ToolsIT SecurityAccess ManagementAsset GovernanceOffice AdministrationHardware Troubleshooting

About Electrum

LinkedInVisit site

Home Electrification Marketplace

Industry
Renewables & Environment
Company size
51-200 employees
Founded
2014
Headquarters
Los Angeles, CA
LinkedIn followers
9,677
Total funding
$19M

Electrum empowers communities to adopt sustainable technologies through transparency and choice to improve the quality of life for all people. The site walks a user through online education and a simple registration process that creates a project for certified, vetted installers to place bids on. After a set period, the bidding process ends and bid analysis is carried out through a proprietary algorithm. The final three bids selected presented in a user friendly format to allow a homeowner to understand the advantages of each bid. The homeowner then has the opportunity to select a bid on the site and e-sign a contract directly with the installer.

Offices: 525 S Hewitt St, Los Angeles, CA 90013, US

Community solarE-CommerceSolarRenewable EnergyElectric VehicleMarketplaceEnergy
View all jobs at Electrum

About Electrum

LinkedInVisit site

Home Electrification Marketplace

Industry
Renewables & Environment
Company size
51-200 employees
Founded
2014
Headquarters
Los Angeles, CA
LinkedIn followers
9,677
Total funding
$19M

Electrum empowers communities to adopt sustainable technologies through transparency and choice to improve the quality of life for all people. The site walks a user through online education and a simple registration process that creates a project for certified, vetted installers to place bids on. After a set period, the bidding process ends and bid analysis is carried out through a proprietary algorithm. The final three bids selected presented in a user friendly format to allow a homeowner to understand the advantages of each bid. The homeowner then has the opportunity to select a bid on the site and e-sign a contract directly with the installer.

Offices: 525 S Hewitt St, Los Angeles, CA 90013, US

Community solarE-CommerceSolarRenewable EnergyElectric VehicleMarketplaceEnergy
View all jobs at Electrum

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