To support clients during the life cycle of their trade, from order entry to settlement. Take client trade instructions, resolve issues/queries related to client trading activities, assist with external and internal client queries, and work with colleagues across the business to deliver excellent investment servicing for clients. 

Accountabilities

• Trade Capture: Responsible for taking client trade instructions across various asset types (e.g. Equities, Fixed Income, Funds inc. ETFs) and follow process to capture those trades in Barclays systems

• Responsible for achieving world class client service in accordance with internal procedures, regulatory requirements, and key business drivers

• Operations / Settlement / Trade Placement Liaison: Know the relevant teams to engage within the internal end to end process of each investment type, so as to ensure that internal and external clients know the status of any trade, or any matter related to the life cycle of their investment. Be able to explain or relay to a client information relating to the asset types supported by the team, from either their own pool of knowledge or by contacting the relevant parties within the business to find the best resolutions and answers for our clients.

• Risk Mitigation: Prioritisation of order entry based on type, size, and market conditions; Reporting on transactions that are deemed to be suspicious, including potential market abuse. Adherence to Advice boundaries; Reviewing and updating procedures; Meeting service levels and quality benchmarks.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.

• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes

• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.

• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.

• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.

• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.

• Take ownership for managing risk and strengthening controls in relation to the work done.

• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.

• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.

• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.

• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.

• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.