Singapore, Singapore · On-site
Company Description NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across …
Skills: Leadership, Customer Success Management, Account Management, Stakeholder Management, Strategic Planning
Singapore, Singapore · On-site
Company Description An oasis immersed in well-being and nature, Raffles Sentosa Singapore is the first all-villa property in Singapore. Located on a clifftop, the new resort on Sentosa Island features 62 contemporary pri…
Skills: Quality Assurance, Learning & Development, Guest Experience Management, Internal Auditing, Performance Analysis
Singapore, Singapore · On-site
Company Description An oasis immersed in well-being and nature, Raffles Sentosa Singapore is the first all-villa property in Singapore. Located on a clifftop, the new resort on Sentosa Island features 62 contemporary pri…
Skills: Event Planning, Luxury Hospitality Operations, Client Relationship Management, BEO Creation, Financial Acumen
Singapore, Singapore · On-site
Main responsibilities: Handle inbound calls, emails, and social media enquiries related to dental/medical services. Schedule, confirm, and manage patient appointments across multiple clinic locations. Provide accurate in…
Skills: Inbound Call Handling, Appointment Scheduling, Patient Management, CRM Tools, Social Media Management
Singapore, Singapore · On-site
$3k–$3k/mo
Reservations Executive (Local candidates only) Department: Revenue & Reservations Employment Type: Permanent - Full Time Location: Singapore - Singapore Compensation: $2,800 - $3,000 / month Description Reporting to the …
Skills: Room Inventory Management, Up-selling, Revenue Optimization, Opera PMS, Professional Communication
Singapore, Singapore · On-site
DN Media Group is home to leading business publications with a global reach. Our mission is to deliver independent, high-quality journalism and market insight that helps leaders make better decisions. Our subscription bu…
Skills: B2B Sales, Account Management, Relationship Building, Sales Pipeline Management, Lead Generation
Singapore, Singapore · On-site
Company Description NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessi…
Skills: Microsoft Exchange, Active Directory, Shell Scripting, Bash, Python
Singapore, Singapore · On-site
Values & Innovation At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - ser…
Skills: Customer Experience, Retail Operations, Visual Merchandising, Product Knowledge, Interpersonal Communication
Singapore, Singapore · On-site
Company Description NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across …
Skills: Asset Management, Inventory Tracking, Hardware Troubleshooting, Documentation, Communication Skills
Singapore, Singapore · On-site
Main responsibilities: Meeting with patients to discuss their orthodontic needs, explaining treatment options, and providing information on treatment plans, timelines, and costs. Assisting orthodontists in creating and c…
Skills: Treatment Coordination, Patient Communication, Financial Planning, Insurance Processing, Appointment Scheduling
Singapore, Singapore · On-site
Assistant Housekeeper (Local candidates only) Department: Housekeeping & Laundry Employment Type: Permanent - Full Time Location: Singapore - Singapore Description Reporting to the Executive Housekeeper, the Assistant Ho…
Skills: Housekeeping Management, Staff Supervision, Cleaning Techniques, Chemical Handling, Performance Evaluation
Singapore, Singapore · On-site
Additional Information We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are commi…
Skills: Service Desk Support, Operations Support
Crane Worldwide LogisticsSingapore, Singapore · On-site
Key Responsibilities Operational Coordination & Process Optimization: Collaborate with cross-functional account teams to identify, implement, and monitor continuous process improvements that boost efficiency and ensure t…
Skills: Operational Coordination, Process Optimization, Data Analysis, Excel, Client Interaction
Singapore, Singapore · On-site
Main responsibilities: To attend to all patients’ enquiries, either through call-in or walk-in, promptly and courteously. To register patients either for appointment or walk-in treatment. Upon completion of treatment, to…
Skills: Patient Registration, Payment Collection, Clinic Management Software, Patient Communication, Medical Billing
Singapore, Singapore · On-site
Company Description NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across …
Skills: Cloud Contact Centre Solutions, GenAI/LLM, IVR Design, System Integration, Python
Crane Worldwide LogisticsSingapore, Singapore · On-site
The incumbent will act as liaison between sales, operations and the customer for an assigned account, to ensure the customer's processes and procedural requirements are implemented. Ensure that shipments are handled in a…
Skills: Freight Forwarding, Account Management, Customer Service, SLA Management, Operational Compliance
Singapore, Singapore · On-site
Company Description NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across …
Skills: Network Operations, Fault Management, System Monitoring, Troubleshooting, L2/L3 Switches
Singapore, Singapore · On-site
Food & Beverage Captain Department: Food & Beverage Employment Type: Permanent - Full Time Location: Singapore - Singapore Description The overall scope of the incumbent includes serving food and beverages to guests in t…
Skills: Customer Service, Food and Beverage Service, Inventory Monitoring, Waste Management, Cashiering
Singapore, Singapore · On-site
Company Description NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across …
Skills: IT Service Delivery, People Management, Stakeholder Management, ITSM, SLA/KPI Management
Singapore, Singapore · On-site
Company Description NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across …
Skills: Service Delivery Management, IT Project Management, SLA Management, KPI Review, Vendor Management
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Lead and mentor a team of Customer Success Managers to drive customer satisfaction, retention, and growth. Define scalable success frameworks and manage executive-level relationships to ensure clients maximize value from IT solutions.
Requires a Bachelor's degree in IT, Business, or a related field with over 5 years of experience in customer success or IT consulting. Must have at least 2 years of leadership experience and a strong understanding of managed services and financial P&L concepts.
NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.
We are looking for an experienced and dynamic Lead Customer Success Manager to head our customer success team. This role is pivotal in driving customer satisfaction, retention, and growth by leading a team of success managers and ensuring our clients achieve maximum value from our IT solutions. The ideal candidate combines strong leadership skills with deep technical and business acumen.
1. Leadership & Team Management
2. Strategic Customer Engagement
3. Customer Success Strategy
4. Revenue Growth & Retention
5. Data-Driven Insights
We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.
Together, we make the extraordinary happen.
Learn more about us at ncs.co and visit our LinkedIn career site.
Scam Alert
We are aware of fraudulent job offers and impersonations of NCS recruiters. Phishing emails using convincing-looking but fake addresses are also commonly used to trick you into thinking that they come from official NCS sources.
Please note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender’s email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender’s identity by contacting us at .
Make Extraordinary Happen
NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group. For more information, visit ncs.co.
Offices: Singapore, 5 Ang Mo Kio Street 62, NCS Hub, Singapore, 569141, SG · Hong Kong, 21/F 1063 King’s Road, Quarry Bay Hong Kong, Hong Kong, Quarry Bay, HK · Shanghai, 10F, No.2 Building, 51 Zhengxue Road, Yangpu District Shanghai 200433, China, Shanghai, 200433, CN · Sydney, Optus Centre Sydney, 1 Lyonpark Road, Macquarie Park NSW 2113, Australia, Sydney, NSW 2113, AU · Beijing, Room 406, Hyundai Motor Tower, No. 38 Xiao Yun Road, Chaoyang District Beijing 100096, China, Beijing, 100096, CN
There are currently 1,501 open customer service & support positions in Singapore, Singapore listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Marina Bay Sands, Accor, Hilton, NCS Group, UOB, among others. Browse the listings above to see every active employer.
Yes — 238 of the 1501 open customer service & support positions offer remote or hybrid work (34 remote, 204 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
