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Full-time
Complementary Goods Entitlement, Medical Benefits, Flexible Benefits
Posted 22d ago
~40 hrs/week
Responsibilities
Manage day-to-day shop operations, including merchandising and stock checks, to maximize profitability. Build strong customer relationships and ensure a seamless brand experience through effective service and complaint resolution.
Requirements
Requires 0-1 years of retail experience, preferably within the beauty industry and POS environments. Candidates must be proactive, communicate effectively, and be available to work flexible retail hours including weekends and holidays.
Full job description
LUXASIA is the leading and largest beauty omnichannel brand-builder of Asia Pacific. Since 1986, it has successfully enabled market entry and brand growth for more than 100 luxury beauty brands, the likes of Albion, Aveda, Bvlgari, Calvin Klein, Creed, Diptyque, Hermes, La Prairie, Maison Francis Kurkdjian, Montblanc, Rabanne, Ferragamo, and SK-II. LUXASIA has established Joint Ventures with the likes of LVMH Group, Revlon (for Elizabeth Arden), Puig, Shiseido, and Orveon (for Laura Mercier). The Group's integrated brand-building capabilities include luxury retail, online commerce, consumer marketing & analytics, and supply chain management. LUXASIA is powered by a diverse and dynamic #OneTeam of 2700 talents across a growing footprint of 15 markets.
Why Join Us
At LUXASIA, we believe there is beauty within every talent – that is you.
We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.
With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?
About the Brand
Aveda is the leading botanical hair & skin care brand with professional authority. Inspired by Ayureveda, we take a holistic approach to beauty with rituals and products that harness pure flower and plants essences to help you look and feel beautiful. The brand, founded by a hairdresser, features professionally developed products that are used by 9,000 salons and spas worldwide. For 43 years, we have been a pioneer of environmental responsibility with our mission to care for the world we live in.
Responsibilities
Assisting with the day-to-day operation of the shop
Engaging in innovation and productivity initiatives for the stores to drive seamless customer experience as well as sales and to ensure that customer needs are met to brand standards
Creating connections and building rapport with customer to maintain long-term relationships
Ensure complaints are well resolved
Adhering to established standard operation procedures in terms of the handling of cash and assets
Ensuring all products and displays are merchandised effectively to maximize sales and profitability
Conducting monthly stock check and to maintain accurate stock records
0-1 years in the retail industry.
Preferably experience in retail POS stores/counters in Beauty industry
Solid understanding of product knowledge, events, operations, retail culture & cosmetic industry
Ability to communicate effectively
Ability to work independently, be proactive, and adapt to a fast working environment
Ability to work retail hours including days, nights, weekends, holidays and special events.
The leading omnichannel brand-builder in Asia Pacific, for more than 100 of the finest luxury beauty brands in the world
Industry
Retail Luxury Goods and Jewelry
Company size
1,001-5,000 employees
Founded
1986
Headquarters
Singapore
LinkedIn followers
404,934
LUXASIA is the leading beauty omnichannel brand-builder of Asia Pacific. Since 1986, it has successfully enabled market entry and brand growth for more than 100 luxury beauty brands, the likes of Albion, Aveda, Bvlgari, Calvin Klein, Creed, Diptyque, Hermes, La Prairie, Montblanc, Maison Francis Kurkdjian, Rabanne, Ferragamo and SK-II. LUXASIA has also established Joint Ventures with the likes of LVMH Group, Revlon (for Elizabeth Arden), Puig, Shiseido, and Orveon (for Laura Mercier). The Group's integrated brand-building capabilities include luxury retail, online commerce, consumer marketing & analytics, and supply chain management. LUXASIA is powered by a diverse and dynamic #OneTeam of 2700 talents across a growing footprint of 15 markets.
WHY JOIN US?
At LUXASIA, we believe that there is beauty within every talent – that is you.
We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands in across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across Asia Pacific. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.
With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?
Here are the Core Values that guide us:
• Respect • Entrepreneurship • Speed • Passion • Excellence • Courage • Transformation •
JOIN US and let’s grow together.
Offices: 12 Tai Seng Street, Level 5 Luxasia Building, Singapore, 534118, SG · Unit 37 - 01, Q Sentral, 2A, Jalan Stesen Sentral 2, Kuala Lumpur Sentral, 50470 Kuala Lumpur, MALAYSIA, Kuala Lumpur Sentral,, Kuala Lumpur 50470 , MY · Prudential Tower 12th floor Jalan Jend. Sudirman Kav. 79 Jakarta 12910 Indonesia, Jakarta , Jakarta 12910, ID · 7/f Net Cube Center 3rd Avenue Corner 30th Street E-square Crescent Park West Bonifacio Global City Taguig, Philippines 1634, Taguig, Taguig 1634, PH · L17-02, 17th Floor, Vincom Center Dong Khoi 72 Le Thanh Ton Street, Ben Nghe Ward, District 1, Ho Chi Minh City, Vietnam, Ho Chi Minh City, Ho Chi Minh City Vietnam, VN
How many Customer Service & Support jobs are open in Singapore, Singapore right now?
There are currently 1,473 open customer service & support positions in Singapore, Singapore listed on Clera. New openings are added daily as companies post roles.
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