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The Paired Inside Account Manager supports Field Account Managers in managing customer accounts and driving sales growth within the Chemistries & Supplies Division. Responsibilities include managing transactional sales, preparing quotations, and utilizing CRM tools to maintain the sales pipeline.
Candidates must hold a Bachelor's or Master's degree in Life Sciences, Chemistry, Biology, or a related field, with graduation occurring within the last two years. Strong communication skills, proficiency in Microsoft Office, and a proactive, customer-focused mindset are required.
About the Role
The Paired Inside Account Manager paired with Field Account Managers to support sales activities and drive growth within the Chemistries & Supplies Division (CSD). This role offers an excellent opportunity for early-career professionals to develop commercial and technical expertise in a customer-focused environment.
Key Responsibilities
Support assigned Field Account Managers in managing customer accounts and sales activities.
Manage transactional sales opportunities and contribute to business growth.
Develop knowledge of Agilent Chemistries & Supplies products to support customers and sales activities.
Prepare quotations and assist in closing sales opportunities.
Respond to customer inquiries and ensure a positive customer experience.
Utilize CRM tools (e.g., Salesforce) to manage opportunities and sales pipeline activities.
Collaborate with internal teams to support customer and business needs.
포지션 소개
Paired Inside Account Manager는 담당 Field Account Manager와 긴밀히 협력하여 Chemistries & Supplies Division(CSD)의 영업 활동과 비즈니스 성장을 지원하는 역할입니다. 본 포지션은 고객 중심 환경에서 영업 및 기술 역량을 함께 개발할 수 있는 신입 인재에게 좋은 성장 기회를 제공합니다.
주요 업무
담당 Field Account Manager와 협력하여 고객 계정 관리 및 영업 활동을 지원합니다.
기존 고객을 대상으로 한 Transactional Sales 기회를 관리하고 비즈니스 성장에 기여합니다.
Agilent Chemistries & Supplies 제품에 대한 이해를 바탕으로 고객 및 영업 활동을 지원합니다.
견적서를 작성하고 영업 기회가 성사될 수 있도록 지원합니다.
고객 문의에 대응하고 우수한 고객 경험을 제공합니다.
CRM(Salesforce 등)을 활용하여 영업 기회 및 파이프라인을 관리합니다.
고객 및 비즈니스 요구사항을 지원하기 위해 영업, 서비스, 마케팅 등 관련 부서와 협업합니다.
Required Qualifications
Bachelor's or Master's degree in Life Sciences, Chemistry, Biology, or a related field.
Degree completion within the last two years as of the employment start date.
Strong communication and interpersonal skills.
Customer-focused and proactive problem solver.
Proficiency in Microsoft Office applications and basic data analysis.
Ability to communicate effectively in English (written and verbal).
Demonstrated willingness to learn and develop in a customer-facing sales environment.
Preferred Qualifications
Exposure to the Biopharma industry through coursework, laboratory research, internships, or projects.
Experience using CRM systems such as Salesforce.
Internship or project experience in sales, marketing, customer service, or related fields.
Strong learning agility and growth mindset.
Additional Information
Full-time position.
Flexible work arrangements, including remote work options, in accordance with company policy.
필수 자격요건
생명과학, 화학, 생물학, 공학, 경영학 또는 관련 분야의 학사 또는 석사 학위 소지자
입사일 기준 최근 최종 학위 취득 후 2년 이내인 자
원활한 커뮤니케이션 및 대인관계 능력
고객 중심적 사고와 적극적인 문제 해결 능력
Microsoft Office 활용 능력 및 기본적인 데이터 분석 역량
이메일 작성 및 기본 회화가 가능한 수준의 영어 커뮤니케이션 능력
고객 접점(Customer-facing) 환경에서 성장하고자 하는 학습 의지와 자기개발 의지
우대사항
학업, 연구실 활동, 인턴십 또는 프로젝트를 통해 바이오제약(Biopharma) 산업을 경험한 자
인턴십, 연구 활동 또는 프로젝트 수행 경험 보유자
Salesforce 등 CRM 시스템 사용 경험
영업, 마케팅, 고객지원 또는 고객 응대 관련 경험
빠른 학습 능력과 변화에 대한 적응력
영업 및 고객관리 분야에서 장기적으로 성장하고자 하는 적극적인 성장 마인드
근무 조건
정규직(Full-time) 포지션
회사 정책에 따라 원격 근무를 포함한 유연 근무 가능
Let’s Bring Great Science to Life.
Agilent customers are finding new ways to treat cancer, ensure food, water, air, and medicine quality and safety, discover new drug treatments, research infectious diseases, and create alternative energy solutions for a greener planet. From start to finish, we have them covered with our vast product solutions and services portfolio. Around the world, Agilent’s people bring innovations, technologies, and services to the forefront of science. Our teams design and manufacture a wide array of advanced analytical, research, and diagnostic solutions and tools for use inside and outside laboratories. Additionally, the unique expertise of Agilent’s CrossLab and technical teams provides valuable insight and support to our customers, helping them fully optimize their laboratories and resources to better focus on what's important: bringing great science to life. In fiscal 2022, Agilent Technologies generated revenue of (US) $6.85 billion.
Offices: 5301 Stevens Creek Boulevard, Santa Clara, CA 95051, US · Produktionsvej 42, Ejby, Capital Region 2600, DK · Hi-Tech City Road, Hyderabad, TS 500081, IN · 1 Yishun Ave 7, Singapore, Singapore 768923, SG · Calle Jose Echegaray, 8, Las Rozas de Madrid, Community of Madrid 28232, ES
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