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$43k–$92k
Full-time
Medical insurance, Dental insurance, Vision insurance, Life insurance, Paid time off, Insurance licensing support
Posted 3d ago
~40 hrs/week
Responsibilities
The representative will respond to customer inquiries via phone, email, and in person while assisting with policy updates and claims. They will collaborate with the agent team to provide empathetic support and maintain accurate documentation.
Requirements
Candidates must be fluent in both English and Spanish with excellent verbal and written communication skills. A strong sense of professionalism, empathy, and the ability to work in a fast-paced, team-oriented environment are required.
Full job description
Join Florida One Insurance as a Full-Time Bilingual Customer Service Representative
Are you passionate about helping people and fluent in both English and Spanish? Step into a dynamic, customer-focused role at Florida One Insurance, where your communication skills and dedication to service will be truly valued.
As a Full-Time Bilingual Customer Service Representative, you'll work onsite in a fast-paced environment, directly supporting our diverse client base. You'll solve insurance-related issues, answer questions, and guide customers through their policies-making a real impact in their lives. Your bilingual skills will be key in creating strong, trusting relationships with clients from all backgrounds.
Compensation & Benefits We offer a competitive salary ranging from $42,600 to $92,000 per year, based on your experience and performance. Plus, enjoy a comprehensive benefits package, including:
Medical, Dental & Vision Insurance
Life Insurance
Paid Time Off
Support and guidance through the insurance licensing process
Opportunities for growth and development
About Florida One Insurance
With over a decade of experience, Florida One Insurance Agency specializes in personalized auto insurance solutions. Our team of dedicated agents is committed to helping clients navigate the complexities of insurance with confidence. We prioritize trust, transparency, and exceptional service-every time.
Our Mission: To empower our clients with the knowledge and support needed to make informed decisions, building lasting relationships along the way.
Your Role as a Bilingual Customer Service Representative
Each day brings something new. Your responsibilities will include:
Responding to customer inquiries via phone, email, and in person
Assisting with policy updates, claims, and general insurance questions
Providing clear, empathetic support in both English and Spanish
Collaborating closely with our agent team to ensure a seamless customer experience
Maintaining accurate records and documentation
You'll be the friendly voice our clients trust-especially during stressful times-making empathy, patience, and professionalism essential to your success.
What We're Looking For
To thrive in this role, you should bring:
Fluency in English and Spanish (verbal & written)
Excellent verbal and written communication skills
A strong sense of empathy, professionalism, and customer service
Problem-solving ability and attention to detail
Adaptability in a fast-paced environment
A collaborative, team-oriented mindset
Take the Next Step in Your Career
If you're ready to grow in a rewarding customer service role and make a difference in your community, we'd love to hear from you. Apply today and become part of a team that puts people first-every day.
How many Customer Service & Support jobs are open in Sarasota, FL right now?
There are currently 929 open customer service & support positions in Sarasota, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Sarasota, FL?
Companies currently hiring include Marriott International Hotels, Inc., Domino's, Sarasota Memorial Health Care System, Starbucks, Lowe's Companies, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Sarasota, FL?
Yes — 45 of the 929 open customer service & support positions offer remote or hybrid work (29 remote, 16 hybrid).
How do I apply for Customer Service & Support jobs in Sarasota, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.