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Full-time
professional certificate
Health insurance, Vision insurance, Dental insurance, Life insurance, AD&D insurance, Paid sick leave
Posted 18d ago
~40 hrs/week
Responsibilities
You will work directly with customers to assist with their eyewear needs, including taking measurements, fitting frames, and explaining prescription terminology. Additionally, you will collaborate with your team to maintain high service standards and represent the brand's mission.
Requirements
Candidates must be a licensed dispensing optician or an ABO-certified optician. You should possess strong communication skills, a detail-oriented mindset, and a passion for the retail and eyewear industries.
Full job description
New Store Opening
Warby Parker is searching for skilled and enthusiastic Opticians to join our growing team of in-house optical all-stars and play an integral part in what we're all about-helping people see! In this role, you'll become an expert in our brand and our glasses (take a peek at how they're made). Whether you're helping longtime Warby Parker fans or first-time wearers, you'll deliver extraordinary customer service to leave them excited and confident about our glasses. Along the way, you'll partner with motivated, collaborative individuals who take their work (but not themselves) seriously. You'll also expand your current skill set with a slew of career-advancing resources and benefits. Our ideal candidate is a lifelong learner who's eager to help Warby Parker grow. Sound a lot like you? Wonderful-read on!
What you'll do
● Work directly with customers to help meet all of their eyewear needs
● Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy
● Check that our finished eyewear meets our optical standards, as well as customer requirements and requests
● Use your expertise to explain prescription terminology and product offerings to customers
● Work with your team to make sure all customers receive exceptional service
● Help customers choose the best frames and lenses based on their prescription needs, face fit, personal style, and lifestyle
● Collaborate with your team to form best practices for sales and customer service that can be implemented throughout the organization
● Represent our brand to help educate others and get them excited about our values and mission
Who you are
● A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states)
● Passionate about the eyewear and retail industries
● A clear, effective, and professional communicator-you can break down technical terms for customers to easily understand
● Dedicated to going above-and-beyond to make customers (and your teammates!) happy
● An energetic, positive team player who's able to adapt in a fast-paced, ever-changing work environment
● Extremely detail-oriented and capable of juggling a wide range of responsibilities
● Open-minded-you're constantly learning and challenging what you know
● Someone who takes your work very seriously, but not yourself
● Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)
In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees.
For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data.
For applicable postings, non-exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek.
Some benefits of working at Warby Parker for full-time employees:
Health, vision, and dental insurance
Life and AD&D Insurance
Paid sick leave1
Paid Holidays1
Vacation days per year1
Retirement savings plan (401(k))
Parental leave (non-birthing parents included)
Short-term disability
Employee Stock Purchase Plan
Employee Assistance Program (EAP)
Bereavement Support
Optical Education Reimbursement
Free eyewear
And more (just ask!)
Some benefits of working at Warby Parker for part-time employees:
Employee Assistance Program (EAP)
Employee Stock Purchase Plan
Free eyewear
Paid sick leave2
And more (just ask!)
Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.
If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act (“CPRA”).
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
CO only: The application window for this position is anticipated to close on the apply before date listed. We encourage interested candidates to apply through our Career website.
1 WA only: Full-Time employees’ paid sick leave is accrued at a rate of 1 hour per every 26 hours worked. Full-time employees receive 5 paid holidays and 5-10 vacation days per year (after waiting period, depending on tenure and hours worked). 2 WA PT only: Paid sick leave (accrued at a rate of 1 hour per every 30 hours worked).
Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.
We're constantly asking ourselves how we can do more and make a greater impact, and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal.
Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses and contacts to eye exams and vision tests, and you can meet us online, at our stores, or even in your home. Wherever and whenever you need it, we’re there to make exceptional vision care simple and accessible. (Delightful, too.)
Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.
Prescription eyewear and sunglasses starting at US $95. For every pair sold, a pair is distributed to someone in need.
Industry
Retail Apparel and Fashion
Company size
1,001-5,000 employees
Founded
2010
Headquarters
New York, NY
LinkedIn followers
187,602
Total funding
$731M
Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style.
We’re constantly asking ourselves how we can do more and make a greater impact—and that starts by reimagining everything that a company and industry can be. We want to demonstrate that a business can scale, be profitable, and do good in the world—without charging a premium for it. And we’ve learned that it takes creativity, empathy, and innovation to achieve that goal.
Glasses, sunglasses, contacts, and eye exams—we’ve got your eyes covered. Shop prescription eyewear starting at $95 online or find a store near you at warbyparker.com
Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. As of 2020, over eight million pairs have been distributed—and we’re only just getting started. Learn more at warbyparker.com/buy-a-pair-give-a-pair.
Community Guidelines: https://warbyparker.tumblr.com/post/680985512416313344/community-guidelines
Offices: 161 Avenue of the Americas, New York, NY 10013, US
How many Customer Service & Support jobs are open in Sarasota, FL right now?
There are currently 950 open customer service & support positions in Sarasota, FL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Sarasota, FL?
Companies currently hiring include Domino's, Marriott International Hotels, Inc., Sarasota Memorial Health Care System, Starbucks, Lowe's Companies, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Sarasota, FL?
Yes — 45 of the 950 open customer service & support positions offer remote or hybrid work (29 remote, 16 hybrid).
How do I apply for Customer Service & Support jobs in Sarasota, FL?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.