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Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$87k–$160k/yr
Full-time
bachelor degree
Health insurance, Paid time off, Company holidays, Parental leave, Happy fridays, 401k matching
Posted 10d ago
~40 hrs/week
Responsibilities
The Field Application Engineer will align SK hynix product roadmaps with customer system architectures and serve as the primary technical liaison. They will also manage end-to-end qualification activities and lead technical issue resolution for data center clients.
Requirements
Candidates must hold a B.S. or higher in a technical field and possess 2–10 years of experience in a customer-facing technical role. Proficiency in NAND flash, SSD technologies, and NVMe protocols is required for this position.
Full job description
About SK hynix America:
At SK hynix America, we are at the forefront of semiconductor innovation. As a global leader in HBM, DRAM, and NAND flash technologies, we develop the advanced memory solutions powering everything from advanced mobile technology to massive AI data centers. With major investments in the U.S. and a leading position in the global AI revolution, we build the critical infrastructure of the digital landscape and remain committed to sustainable operations. We invite innovative minds to be part of our journey. Here, you will be part of a collaborative team pioneering the next generation of memory technologies, expanding our market footprint, and defining the future of computing.
Work Model: Onsite
Key Responsibilities:
Strategic Alignment & Customer Engagement
Align SK hynix product roadmaps with customer system architectures, serving as the primary liaison between customers and internal teams (Sales, Planning, Marketing).
Present technical roadmaps (component, feature, product) to customer engineering teams and management to articulate data center solutions.
Analyze customer system roadmaps and technical requirements to define internal product strategies.
Provide competitive analysis and market insights on product roadmaps, technology, and qualification status based on customer feedback.
Maintain high customer service levels by effectively balancing customer requests with SK hynix business goals.
Qualification & Project Management
Manage end-to-end qualification activities for global customers and ODMs, including datasheets, samples, and validation reports.
Lead cross-functional teams to execute qualification plans at customer and ODM sites, ensuring adherence to timelines and specifications.
Coordinate sample schedules and validation milestones with customers and internal teams to secure design wins.
Technical Support & Issue Resolution
Serve as the single point of contact (SPOC) for technical issues, leading Failure Analysis (FA) and providing status updates to customers.
Handle Customer Quality and RMA processes, driving root cause analysis and preventive actions.
Controller Partnership & Validation
Drive validation activities with controller partners to ensure successful integration of SK hynix NAND products.
Define functional requirements for controller validation, aligning specs with data center application needs (AI/ML, Cloud, Enterprise).
Collaborate with controller partners to execute validation plans, test scenarios, and resolve technical issues for design wins.
Qualifications:
Education & Experience
B.S. or higher in Electrical Engineering, Computer Engineering, Physics, or a related technical field.
Professional experience in a customer-facing technical role (e.g., FAE, Technical Account Manager, Systems/Validation Engineer). Ideal candidates typically have 2–10 years of relevant experience, but exceptional talent at all levels is welcome.
Technical Knowledge
Solid understanding of Data Center architectures, Enterprise Storage systems, and NAND flash technologies. Knowledge of NVMe/NVMe-oF protocols and SSD controllers is required.
Prior experience in a customer support role (FAE, Systems Engineer) for NAND flash or SSD products is preferred. Experience with Hyperscalers or ODMs is a plus.
Skills & Competencies
Excellent communication skills with the ability to explain technical details to engineers and management both in writing and verbally.
Proven ability to manage priorities and lead cross-functional teams to meet deadlines.
Strong analytical skills for troubleshooting technical issues and optimizing system performance.
Fluency in English and Korean (written and spoken) is preferred.
Benefits:
Top Tier health insurance at no employee cost
Paid day offs: Paid Time Off, Company Holidays, Parental Leave, Happy Fridays
401k Matching
Flexible Spending Account (FSA) for Health Care & Dependent Care
Educational reimbursement up to $10,000 per year
Donation Matching and volunteering opportunities
Corporate discount programs
Free Breakfast/Lunch/Dinner provided to employees
Compensation:
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. Pay within the provided range varies by work location and may also depend on job-related skills and experience. Your Recruiter can share more about the specific salary range for the job location during the hiring process.
Pay Range
$87,000—$160,000 USD
Equal Employment Opportunity:
SK hynix America is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race, sex, pregnancy, sexual orientation, religion, age, gender identity, national origin, color, protected veteran or disability status, genetic information, or any other status protected under federal, state, or local applicable laws.
In compliance with federal law, SK hynix America also participates in the federal E-Verify program. Upon accepting an offer of employment, all newly hired individuals will be required to complete Form I-9, which includes verifying identity and legal authorization to work in the United States. Please review the official government posters detailing your rights and protections prior to applying:
Semiconductors are essential to all IT products, and its performance often determines the performance of the final products. SK hynix is a global leader in producing semiconductor, such as DRAM, NAND Flash and CMOS Image Sensors. With these technology driven semiconductor products, SK hynix has consistently led the industry and is now the second largest memory chip maker worldwide.
IT devices become more pervasive as new imaginative and innovative IT products continue to grab imagination and desires of consumers. SK hynix has enhanced its competency with the best level of technology and a wide range of business portfolios in order to satisfy all those demand from customers. As a member of SK Group*, SK hynix is aiming at becoming the world’s best semiconductor company. SK hynix America Inc. operates as a subsidiary of SK Hynix Inc.
*SK Group is one of South Korea's top five industrial conglomerates.
It has about 40 affiliated companies, ranging from energy, telecommunications, finance, to construction.
Offices: 3101 N. 1st St, San Jose, CA 95134, US · 4201 West Parmer Lane, Suite 280, Austin, TX 78727, US · 20333 Tomball Pkwy, Suite 380, Houston, TX 77070, US · 5511 Capital Center Drive, Suite 330, Raleigh, NC 27606, US · 10940 NE 33rd Pl, STE 204, Bellevue, Washington 98004, US
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