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Perform inspection, repair, and refurbishment of surgical instruments in a field-based setting using various hand and power tools. Maintain accurate documentation and invoicing while providing timely service to customers within an assigned territory.
Requirements
Requires a high school diploma or GED and at least one year of relevant work experience. Candidates must possess a valid driver's license, meet DOT medical requirements, and be at least 21 years old.
Full job description
Position Summary
When surgical instruments are sharpened and working properly, surgeons can focus on providing the best care for their patients. STERIS offers a variety of repair solutions to meet the needs of the Customer including onsite mobile repair services, in house repair lab services, or one of five national repair centers.
You do not have to have previous instrument repair experience to be considered.
This is an entry level job - we will train you!
In this position, you will perform surgical instrument inspection, repair, and refurbishment in a field-based setting. Technicians work out of mobile repair trucks at Customer sites and regional labs in more condensed markets. Technicians deliver superior Customer Experience by providing timely and quality repairs to meet compliance standards.
This role requires daily travel by driving a company vehicle. If offered this position, STERIS will run a 7 year driving record check, as part of our onboarding process.
What You Will Do as a Repair Technician
Perform basic to intermediate inspection and repairs on surgical instrumentation using grinding wheels, buffing wheels, various hand and power tools, soldering, etc. Complexity of repairs and level of intricacy will vary.
You will work in the field on a mobile repair truck, inside a repair lab or inside a hospital, based on the needs of the Customer within the assigned territory.
Provide invoicing and documentation based on business need.
Provide support various locations within assigned territory depending on the service agreements, Customer needs, and staffing levels.
What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.
Here is a brief overview of what we offer:
Competitive pay, overtime opportunity, and quarterly incentive plan
Extensive hands-on training and development
Career progression path with STERIS Instrument Management Services and growth opportunities in other parts of STERIS
Extensive paid time off and 9 added holidays
Excellent healthcare, dental and vision benefits
Long/ short term disability coverage
401(k) with a company match
Maternity and parental leave
Additional add-on benefits/ discounts for programs, such as pet insurance
Tuition reimbursement and continued education programs
The Experience, Skills, and Abilities Needed
High school diploma or GED required • At least 1 year of relevant work experience, or 1 year of experience at STERIS. All experience must be verifiable. • Must be able to meet flexible schedules with early/late hours and occasional overnight/out of state travel, based on Customer and business needs. • Must be able to pass a DOT medical/ physical exam and comply with all DOT regulations. • Must have a valid driver’s license with an acceptable driving record (CDL not required) and maintain required vaccines. • Ability to drive DOT regulated vehicle and conduct basic box truck safety checks. • Must be at least 21 years old to meet the FMCSA age requirement for commercial interstate driving. • Must be able to lift up to 25 pounds at times and push instrument carts ranging from 10-150 pounds at times. • Must be able to be compliant with hospital/customer credentialing requirements
What is relevant work experience? • Hands-on repair, assembly, or product testing and use of small hand tools is a plus. Examples are small engine repair, cell phone and electronics repair, testing, or re-builds, carpentry, circuit board assembly and repair, sterile processing, industrial sewing, and jewelry repair. Maintenance, construction, welding, fabrication, and automotive repair can also be relevant.
Pay range for this opportunity is $25.00 - $27.00/hour. This position is eligible for bonus participation.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits
Open until position is filled.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. To support and service our customers in this assigned territory candidates must be based out of one of the following state(s): California.
At STERIS Instrument Management Services we improve the lives of our Customers by delivering a holistic and purpose-driven service partnership they can count on – Customer-driven solutions, technical excellence and procedure readiness, a safe and engaged team, data-driven decision-making, and rapid innovation to meet changing needs. We help mitigate the risk of regulatory citation, optimize your budget, and make sure that your surgical equipment, devices, and instruments are ready when the patient is in the room.
Offices: 3316 2nd Avenue North, Birmingham, Alabama 35222, US · 3200 2nd Avenue North, Birmingham, Alabama 35222, US · 12229 SW 53rd St, # 304, Cooper City, Florida 33330, US
Procedure ReadyInstrument RepairSurgical Device RepairInstrument ProcessingMedical ProductsVerifEye Video BorescopeRigid Scope RepairMedical Video Camera RepairSmall Diameter EndoscopeLarge Diameter Endoscope
How many Customer Service & Support jobs are open in Sacramento, CA right now?
There are currently 1,731 open customer service & support positions in Sacramento, CA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Sacramento, CA?
Companies currently hiring include Starbucks, Costco Wholesale, Golden 1 Credit Union, H&R Block, CVS Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Sacramento, CA?
Yes — 223 of the 1731 open customer service & support positions offer remote or hybrid work (122 remote, 101 hybrid).
How do I apply for Customer Service & Support jobs in Sacramento, CA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.