Roanoke, Virginia, United States · On-site
Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer …
Skills: Staff Supervision, Revenue Cycle Management, Patient Registration, Insurance Verification, Hospital Billing
Roanoke, Virginia, United States · On-site
$17/hr–$18/hr
Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer …
Skills: Patient Admitting, Insurance Verification, Customer Service, Medical Necessity Screening, Pre-registration
Roanoke, Virginia, United States · On-site
$18/hr–$26/hr
Employment Status:Full timeShift:Any Day, Any Shift (United States of America)Facility:1906 Belleview Ave SE - RoanokeRequisition Number:R158140 PHARMACY TECH -Lobby (Retail) (Open) How You’ll Help Transform Healthcare:C…
Skills: Prescription Processing, Inventory Management, Insurance Adjudication, Non-sterile Compounding, Customer Service
Roanoke, Virginia, United States · On-site
$18/hr–$26/hr
Employment Status:Full timeShift:Any Day, Any Shift (United States of America)Facility:1906 Belleview Ave SE - RoanokeRequisition Number:R160532 Pharmacy Tech-CRMH Lobby Pharmacy (Open) How You’ll Help Transform Healthca…
Skills: Medication Preparation, Inventory Control, Non-Sterile Compounding, Billing, Customer Service
Roanoke, Virginia, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Customer Service, Patrolling, Access Control, Incident Response, Emergency Response
Roanoke, Virginia, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Customer Service, Access Control, Emergency Response, Patrolling, Incident Reporting
Roanoke, Virginia, United States · On-site
Overview Enterprise Mobility is seeking a responsible, dedicated person to join our team as a Full-Time Automotive Detailer. The starting rate of pay is $17 / hour based on a 40 hour workweek and is located at 4385 Elect…
Skills: Vehicle Detailing, Car Washing, Sanitization, Vehicle Inspection, Fueling
Roanoke, Virginia, United States · On-site
$30/hr–$42/hr
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
Skills: Pharmacy Operations, Patient Care, Prescription Fulfillment, Immunization Administration, Medical Counseling
Roanoke, Virginia, United States · On-site
Assist customers and manage cash register. Maintain neatness and cleanliness of the fuel center. Recover stock, fill out incident and security reports, and maintain compliance documentation. Demonstrate the company's cor…
Skills: Cash Handling, Customer Service, Inventory Recovery, Compliance Documentation, Reporting
Roanoke, Virginia, United States · On-site
Job Description About the Job Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world! You will be responsible for takin…
Skills: Customer Service, Staffing, Cost Management, Team Development, Order Taking
Roanoke, Virginia, United States · On-site
Job Description About the Job Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world! You will be responsible for takin…
Skills: Customer Service, Staffing, Cost Management, Team Development, Order Taking
Roanoke, Virginia, United States · On-site
Company Description Welcome to Roanoke Valley Pizza, INC doing business as Domino's! Operating stores in Chattanooga, Knoxville, Roanoke and points in-between. Since the start of 2019, we have grown our number of locatio…
Skills: Judgment, Leadership, Mathematics, Multitasking, People Management
Roanoke, Virginia, United States · On-site
Company Description Welcome to Roanoke Valley Pizza, INC doing business as Domino's! Operating stores in Chattanooga, Knoxville, Roanoke and points in-between. Since the start of 2019, we have grown our number of locatio…
Skills: Judgment, Leadership, Mathematics, Multitasking, People Management
Roanoke, Virginia, United States · On-site
Job Description About the Job Do you like money in your pocket? Domino's drivers are paid cash nightly, which includes: tips and mileage reimbursement! Our driver position is an excellent start to learn about the deliver…
Skills: Customer Service, Pizza Making, Order Taking, Time Management, Driving
Roanoke, Virginia, United States · On-site
Job Description About the Job Do you like money in your pocket? Domino's drivers are paid cash nightly, which includes: tips and mileage reimbursement! Our driver position is an excellent start to learn about the deliver…
Skills: Customer Service, Order Taking, Pizza Making, Time Management, Driving
Roanoke, Virginia, United States · On-site
Company Description Welcome to Star City Pizza, INC doing business as Domino's! Operating stores in Chattanooga, Knoxville, Roanoke and points in-between. Since the start of 2019, we have grown our number of locations by…
Skills: Judgment, Leadership, Mathematics, Multitasking, People Management
Roanoke, Virginia, United States · On-site
Company Description Welcome to Star City Pizza, INC doing business as Domino's! Operating stores in Chattanooga, Knoxville, Roanoke and points in-between. Since the start of 2019, we have grown our number of locations by…
Skills: Leadership, Judgment, Mathematics, Multitasking, People Management
Roanoke, Virginia, United States · On-site
Job Description About the Job Do you like money in your pocket? Domino's drivers are paid cash nightly, which includes: tips and mileage reimbursement! Our driver position is an excellent start to learn about the deliver…
Skills: Customer Service, Order Taking, Pizza Making, Time Management, Driving
Roanoke, Virginia, United States · On-site
Job Description About the Job Do you like money in your pocket? Domino's drivers are paid cash nightly, which includes: tips and mileage reimbursement! Our driver position is an excellent start to learn about the deliver…
Skills: Customer Service, Pizza Making, Order Taking, Time Management, Driving
Roanoke, Virginia, United States · On-site
$20/hr–$26/hr
Company Description Welcome to RVP III, INC doing business as Domino's! Operating stores in Chattanooga, Knoxville, Roanoke and points in-between. Since the start of 2019, we have grown our number of locations by over 40…
Skills: Driving, Customer Service, Time Management, Navigation, Product Preparation
Roanoke, Virginia, United States • On-site
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The Supervisor coordinates patient access and pre-access staff to ensure efficient registration and revenue cycle compliance. They are responsible for monitoring productivity, managing schedules, and implementing AI-driven process improvements.
Candidates should have 1-3 years of experience and preferably a degree with 2-3 years of supervisory experience in healthcare. Required certifications include CHAM and CRCR, along with demonstrated proficiency in AI application.
Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:
Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.
Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits
Career Advancement
The starting salary for this position is $47,400.00 annually, final compensation will be based on experience
The Patient Access & Pre-Access Supervisor organizes and coordinates the activities of assigned staff to ensure safe, effective, and appropriate work in a fiscally responsible manner. Handles and solves problems related to area of assignment. Maintains a working knowledge of functions in area of responsibility. Works in conjunction with patient access manager to develop and coach staff, creating optimal performance. Conducts and oversees orientation and training of all Patient Access staff. Performs Revenue Cycle tasks that are necessary to ensure compliance and excellent customer service. Assist Patient Access Manager with day-to-day operations.
Coordinates all registration duties with direct and indirect reporting employees. Ensures registration and pre-registration duties are completed daily. Provides training for staff. Monitors daily productivity and communicates with staff.
Provides and reviews reporting to track department performance in key metrics including point of service, wait times, overtime, productivity, and others as necessary. Report needs may be daily, weekly, monthly, quarterly, annually, or as requested.
Assigns and coordinates staff schedule, including scheduling rotation, time off, and call-offs as necessary. Ensures that department coordinates schedules in accordance with organizational policies. Minimizes overtime while maximizing productivity.
Responsible for upfront collection process tracking and monitoring. Assigns goals and provides coaching and corrective action as appropriate.
On-call rotation which includes days, nights, and weekends as necessary. While performing on-call duties, the Supervisor may be required to provide administrative and educational guidance to staff via telephone. If necessary, the Supervisor may be required to fill in for call-offs, staffing issues, or unexpected volumes.
Assists with developing department processes and procedures. Conducts staff training, education, and development. Conducts audits to ensure acceptable performance and provides continual coaching and education as necessary.
Acts as a resource person for staff and ancillary departments. Embraces standards of behavior to provide and promote excellent customer service for both internal and external customers. Holds self and others accountable for behaviors that promote service excellence.
Manages assigned projects regarding implementing, tracking, and process changes. Reports to Patient Access Leadership routinely for monitoring.
Participates in daily facility activities as assigned by Patient Access Leadership. Gathering of statistical information of assigned. Works in the department as needed in designated areas.
Assists with staff evaluations. Maintains time/attendance system.
Attend facility meetings as required/needed by department and/or client to ensure process alignment and effective communication between clinical team and our team.
Demonstrated advanced usage of AI and the management of teams using AI to lean in to process and technological improvements, to include the exploration, experimentation, and application of AI.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Certified Healthcare Access Management (CHAM)
Certified Revenue Cycle Representative (CRCR)
Job Experience: - 1 to 3 Years
2 Year/ Associate degree or 4 year/ Bachelor’s Degree
2-3 years of supervisory experience in healthcare or business field preferred
Ability to lead/direct others; high degree of analytical ability; working knowledge of Microsoft Office.
Knowledge of registration, insurance, scheduling, and/or verification and hospital billing
Demonstrated advanced usage of AI and the management of teams using AI to lean in to process and technological improvements, to include the exploration, experimentation, and application of AI.
Five-time winner of “Best in KLAS” 2020-2022, 2024-2025
Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024
Innovation
Work-Life Flexibility
Leadership
Purpose + Values
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [email protected].
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.
Innovation in Revenue Cycle Management
Ensemble manages more than $47 billion in net patient revenue (NPR) and partners with more unique health systems than any other revenue cycle firm to deliver holistic financial health solutions through end-to-end managed services partnerships. The firm helps providers maximize their current technology and deploys industry-leading solutions to meet the unique needs of their systems and patients. Ensemble focuses on delivering value quickly and sustaining high performance, meeting 100% of year-one client goals, exceeding 102% of year-one cash collections and delivering 5% average NPR lift across clients.
Offices: 11511 Reed Hartman Highway, Cincinnati, OH 45241, US
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