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Skills: Spa therapy, Massage therapy, Team leadership, Customer service, Hotel operations
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Receive, welcome, book, and refer visitors to the relevant individual, department or meeting room. Maintain reception and common spaces in a tidy and clean condition. Connect and transfer calls to relevant department/sta…
Receive, welcome, book, and refer visitors to the relevant individual, department or meeting room. Maintain reception and common spaces in a tidy and clean condition. Connect and transfer calls to relevant department/sta…
Receive, welcome, book, and refer visitors to the relevant individual, department or meeting room. Maintain reception and common spaces in a tidy and clean condition. Connect and transfer calls to relevant department/sta…
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Full-time
professional certificate
Posted 8d ago
~40 hrs/week
Responsibilities
The Head Therapist is responsible for the daily operation of the spa, ensuring high standards of service and safety for all guests. They will perform massage sessions, supervise staff, and maintain equipment to ensure a seamless guest experience.
Requirements
The ideal candidate must be a certified Spa Therapist with international experience in a hotel or spa environment. They should possess strong leadership skills, excellent English communication, and the ability to perform various massage therapies.
Full job description
Company Description
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Sofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth
The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.
Job Description
As a Head Therapist you are responsible for the smooth and effective daily operation of the sauna and spa, delivering high standard of spa treatments and services to all guests, whereby your role will include key responsibilities such as:
Maintain safety in massage room and privacy for members and guests
Provide a courteous and professional service at all times
Perform massage sessions in accordance with the massage schedule
Work in close coordination with the line manager to ensure the smooth operation.
Ensure that members and guests use the sauna and massage room in the proper suggested attire
Conduct a daily check of all equipment in the massage room and record the repairs that are necessary as required by policy and procedure
Ensure that there is always one instructor on duty at the massage room at all times
Maintain close contact with guests / members and communicate feedback from them.
Conduct treatment evaluation / reassessments for members and guests on a regular basis with regards to the standards required.
Qualifications
The ideal candidate will be a hands-on professional with a good spa background and a true passion to serve and ‘make others feel good’ through excellent customer care. You will be a positive, pleasant and approachable individual with the ability to lead, motivate and improvise in all situations and you should possess following competencies:
You should be a certified Spa Therapist with international experiences within the same role in a hotel or spa environment.
You should be able to do all types of massage therapies.
Good written and verbal English communication skills .
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
Hospitality and CateringResortsLeisureHospitalityHotelMarketingLocation Based ServicesSEOTourismFood and Beverage
How many Customer Service & Support jobs are open in Riyadh, Saudi Arabia right now?
There are currently 342 open customer service & support positions in Riyadh, Saudi Arabia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Riyadh, Saudi Arabia?
Companies currently hiring include Marriott International Hotels, Inc., Accor, R&B Fashion, DAR ENGINEERING, Hilton, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Riyadh, Saudi Arabia?
Yes — 38 of the 342 open customer service & support positions offer remote or hybrid work (6 remote, 32 hybrid).
How do I apply for Customer Service & Support jobs in Riyadh, Saudi Arabia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.