Customer Service & Support Jobs in Municipality of Al Shamal, Saudi Arabia (Now Hiring) — 26 open

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 17,000 employees around the world to explore ideas and ambitions with. Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

Fragrance & Beauty Sales Support Executive for Saudi Arabia - Your future position?

Due to increased business activity and project pipelines, we are currently looking to expand commercial support in Saudi Arabia through hiring a Sales Support Executive out of our office in Riyadh. You will support both the Fine Fragrance and Consumer Products teams.

You will play an important role in the team, providing important support and developing an intimate understanding of Givaudan briefing, project management systems and order processing coordination. You will support essential administrative projects and report to the team and the broader business. You will also actively build and maintain professional relationships with our teams and customers in Saudi Arabia.

You will work for a company that touches billions of consumers more than a hundred times a day. With its heritage stretching back over 250 years, Givaudan has a long history of innovating scents and tastes. Our passion is to collaborate with customers and partners to develop game-changing innovations in the food & beverage, fragrance and beauty industries. We have a culture that works to inspire, challenge and capture the heart and soul of consumers and customers. Our customers in the ME region have local, regional, and international profiles, bringing diversity and curiosity to your daily job.

Sounds interesting? It could well be your perfect opportunity if, like us, you always aim to exceed customer needs, can deliver value, and are skilled at fostering excellent relationships!

In this exciting role, your responsibilities will be –

Support our business:

• Manage administrative tasks, including project and sample requests, from initiation to completion and preparation for submission.
• Support the business for sourcing market products, information, and creative and technical needs.
• Prepare and maintain price quotations and ensure accuracy on our internal systems.

Position our fragrance solutions:

• Analyse data to identify meaningful insights.
• Manage priorities for yourself and the sales team.
• Create easy-to-understand reports and presentations.

Improve the bottom line:

• Be an essential team member by coordinating and updating important reports and tracking tools.
• Maintain data accuracy on reports and manage timelines.
• Create daily, weekly, and monthly dashboards and support project management and data reporting.

Service our customers:

• Respond to all enquiries using systems knowledge, creative investigation, and follow-up.
• Provide the business team with information on customers' requests, insights, and communications.
• Use your skills to support the Key Account Managers deliver to our customers.

You?

Are you someone who wants to shape your world? Then join us and improve your world.

Your professional profile includes:

• Bachelor degree in commerce, administration or equivalent.
• 5+ years of relevant work experience, ideally in B2B Sales support role(s) in international work environments in the region.
• Saudi Nationality
• Excellent oral and written proficiency in the English language and Arabic.
• Working knowledge of ERP’s like SAP would be advantageous.
• Good project management skills.
• Team player, reliliable, attentive to details, organized and manages work under stress.

Our benefits -

• Attractive package with benefits.
• Excellent opportunities for progressive learning and development.
• A creative team environment that will inspire you.

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.

We value the different perspectives that come from diverse cultures, backgrounds, and experiences.

Everyone — regardless of race, gender identity, sexual orientation, age, disability, culture, religion, or any personal circumstances — is warmly welcomed at Givaudan, a place where we all love to be and grow.

Every essence of you enriches our world. Join us in making a difference together.