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Full-time
high school
Medical insurance, Dental insurance, Vision insurance, Paid time off, Education benefits, College scholarships
Posted 6d ago
~40 hrs/week
Responsibilities
The Assistant General Manager is responsible for leading, training, and coaching the team to ensure operational excellence and high-quality guest service. They also oversee daily restaurant functions, including inventory management, financial compliance, and maintaining strict safety and cleanliness standards.
Requirements
Candidates must have at least one year of experience in food service or retail management with profit and loss responsibility. Applicants must be at least 18 years old and possess the physical ability to perform restaurant tasks, including standing for long periods and lifting heavy objects.
Full job description
If you're passionate about the fast-paced world of restaurant management, we want you. At KFC, you'll thrive in an environment where teamwork, exceptional service, and operational excellence are paramount. As an Assistant General Manager, you'll not only contribute to KFC's success but also enjoy clear career growth opportunities within KBP Foods, one of the nation's leading quick-service restaurant organizations. Join us, deliver exceptional customer experiences, and advance your career in the food industry—you deserve it.
What’s in it for you:
Grow your leadership skills and pursue General Manager and above-store opportunities through our internal leadership development program.
Access to KBP Cares, our company nonprofit that supports employees through unexpected hardships.
Medical, dental, and vision benefits.
Paid time off (PTO) you can earn and use.
Opportunity to invest in your future with education benefits like earning your GED for free, college scholarships and free online tuition.
Free shift meals and an employee discount at our KFC restaurants.
Paid training.
Bonus program:
As an Assistant General Manager, you’ll also be eligible to participate in a quarterly bonus program, based on your restaurant’s performance.
What you’ll do as an Assistant General Manager:
Lead, train, schedule, and coach your team to create a positive and productive work environment.
Deliver excellent guest service and resolve issues quickly to ensure memorable dining experiences.
Oversee daily operations, including inventory, cash handling, and compliance with company policies.
Maintain KFC’s standards for food quality, preparation, and presentation.
Enforce safety and cleanliness standards to provide a safe environment for guests and employees.
Manage labor and food costs to maximize profitability.
Anticipate and resolve challenges that arise during your shift.
What you bring to the table:
At least one year of experience as an Assistant General Manager in food service or retail, with profit and loss responsibility (quick service experience preferred).
Must be at least 18 years old.
Availability to close the restaurant at least two nights a week.
Physical ability to lift and move heavy objects, stand and walk for entire shifts, safely maneuver through compact spaces, and operate restaurant equipment.
What KBP brings to the table:
KBP Foods, a part of KBP Brands, is a leading restaurant franchise group. Our vision is simple: be a great place to work, a great place to eat, and a great place to own. In just 20 years we’ve grown to more than 1,000 restaurants across 30+ states, and we’re still growing. We’re committed to providing growth opportunities and building an inclusive culture where people can thrive. If you want to join an energetic, entrepreneurial company with countless opportunities for personal, professional, and financial growth, a career with KBP Brands is the right fit for you.
We’re KFC. The iconic, brand making world-famous finger lickin’ good fried chicken since 1952. Our unrivaled people and culture are the true heart and soul of our brand. It’s where our people promise comes to life every day. Where our employees can be their best selves, make a difference, and have fun — serving chicken and delighting customers at more than 34,000 restaurants in 150+ countries and territories around the world. There’s room for all people and voices at our table. Pull up a chair.
At the center of our restaurant system is the KFC Global division, which serves as our global Restaurant Support Center (RSC) headquartered in Dallas, TX. Here, we support our regional in-market teams, franchise business partners, and nearly one million team members who serve up our delicious fried chicken around the world.
We’re redefining what the future of work looks like. Our 15 business units partner to develop strategies, tools, and best practices for success. KFC Global offers a hybrid work environment — trusting our people to work their best way, whether in the office or at home.
No matter your role or function, everyone works with teams from across the globe to drive our shared vision — sharing the joy of our best-tasting fried chicken with the world. No matter how or when you connect with us, KFC will be making the best chicken, hands down, for generations to come.
In addition to our growing global footprint, as a subsidiary of Yum! Brands (NYSE: YUM), we also get to collaborate on exciting projects with our sister brands, Taco Bell, Pizza Hut, and The Habit Burger Grill.
All you have to do is bring it.
Bring your individuality to the table. Bring your passion and grit. We’re all about our people. The Originals. Their ideas, stories, and unique contributions make us who we are. And we want you to be part of it.
Offices: KFC Global Headquarters, Dallas, TX 75024, US
How many Customer Service & Support jobs are open in Richmond, VA right now?
There are currently 2,249 open customer service & support positions in Richmond, VA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Richmond, VA?
Companies currently hiring include CoStar Group, CVS Health, Dollar Tree Stores, Shamin Hotels, Lowe's Companies, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Richmond, VA?
Yes — 161 of the 2249 open customer service & support positions offer remote or hybrid work (88 remote, 73 hybrid).
How do I apply for Customer Service & Support jobs in Richmond, VA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.