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$22/hr–$30/hr
Full-time
high school, bachelor degree
Medical, Dental, Vision, 401k with employer match, Paid time off, Paid holidays
Posted 16d ago
~40 hrs/week
Responsibilities
The Clinic Associate is responsible for delivering a high-quality patient experience by managing check-ins, scheduling, and medical record updates. They also perform clinical tasks such as blood draws, specimen processing, and maintaining clinic inventory.
Requirements
Candidates must have a high school diploma or GED and at least one year of experience in healthcare or customer service. Proficiency in office software and the ability to obtain phlebotomy and BLS certifications are required.
Full job description
SUMMARY
At ZoomCare we are working hard to make healthcare easy. Our mission is to deliver innovative, high-quality, convenient healthcare when patients need it. We offer same-day, no-wait visits in urgent care, primary care, and specialty care and we're expanding from our roots in the Pacific Northwest to new markets. We hope you will apply to become part of our dedicated, fast-moving team of superstars!
ZoomCare is seeking a Clinic Associate to join our team!
The Clinic Associate is responsible for delivering the Perfect Visit experience in one or more of the following service lines: Daily Care, Family Medicine, Mental Health, Women's Health, Dermatology, and Podiatry. This can include scheduling appointments, updating medical records, checking patients in and out for appointments, performing blood draws, processing labs, and maintaining inventory.
SCHEDULE AND TRAINING
Location: ZoomCare Overlake Clinic
Schedule: Wednesday - Saturday
Clinic positions required you to attend 2-3 weeks of training. The first week will be partially remote and at your primary location, the second and third weeks include traveling to multiple clinics in the area.
Depending on the position and associated requirements, there may be additional mandatory training requirements that are outside of your scheduled shift.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Represent our values: Awesome, Creative, Respectful, Team Players, Get it Done.
Check patients in and out for appointments.
Schedule new appointments as needed.
Process patient payments.
Educate patients on how to navigate their ZoomCare medical record.
Maintain patient’s demographic and insurance information.
Perform blood draws and finger sticks while adhering to all written laboratory standards.
Process collected specimens and document results.
Maintain supply inventory; order, receive, and store supplies.
Work with and maintain some basic medical equipment.
Provide emergency care to patients when necessary.
Support medical providers as needed.
Ensure the clinic remains clean and neat.
Other duties as assigned.
QUALIFICATIONS
High school diploma or GED equivalent, required.
Bachelor’s degree, preferred.
1+ year of healthcare, customer service, or administrative experience, or an equivalent combination of education and experience.
Strong verbal, written, interpersonal, and communication skills.
Able to maintain patient privacy and confidentiality.
Proficient in Google Suite, Microsoft Office, AthenaOne, and other relevant software applications.
Excel in a fast-paced work environment, thriving under pressure and time constraints.
Current BLS for Healthcare Providers certification from a recognized and reputable organization (e.g., American Heart Association, Red Cross) or the ability to obtain one within 1 month of hire.
Ability to complete ZoomCare’s phlebotomy training program within six months of hire.
WA: Must be able to obtain a Medical Assistant- Phlebotomist license within 6 months of hire.
OR: Current phlebotomy license; equivalent licensure or training experience, preferred.
Vaccinated against COVID-19, Hepatitis B., MMR, PPD, Varicella (Chickenpox), and TD/TDAP.
Preferred: Current licensure/certification as a; Certified Medical Assistant, Clinical Medical Assistant, National Certified Medical Assistant, Clinical Medical Assistant Certification (CCMA) or prior experience as a Medical Assistant - Registered.
COMPENSATION PACKAGE
Medical, Dental, Vision benefits
401K with employer match
Paid Time Off, Paid Holidays, Paid Parental Leave, Sabbatical Program
Hourly Rate: $22.00 - $30.00/hr
Other Compensation: May be eligible for other compensation such as bonuses
WORKING CONDITIONS
Frequent walking, sitting, standing, and reaching overhead.
Occasional crouching, kneeling, and bending.
Prolonged periods of standing/sitting and working at a computer.
Must be able to lift up to 40 pounds at time.
Ability to move to a different clinic location based on business needs.
Patient volume may often require more than your scheduled hours per week or work outside of regular business hours to complete essential duties of this job.
Occasional reaching and lifting of small objects and operating office equipment.
Ability to adjust focus between close and distance vision.
Exposure to sensitive and confidential information.
Ability to be fit tested and wear a respirator, when required.
ZoomCare is committed to the safety and wellbeing of our employees and patients. Therefore, we require that patient-facing employees receive all required vaccinations, including, but not limited to, Hepatitis B., MMR, PPD, Varicella (Chickenpox), TD/TDAP, and all employees to receive COVID-19 as a condition of employment. Medical and religious exemptions or reasonable accommodations may apply.
Revolutionizing healthcare with genuine care and unmatched convenience—that’s what makes ZoomCare Beyond Better™.
Industry
Medical Practices
Company size
501-1,000 employees
Founded
2006
Headquarters
Tigard, Oregon
LinkedIn followers
8,200
Founded in 2006 by two doctors and a belief that everyone deserves better healthcare, we opened the first ZoomCare clinic outside of Portland, Oregon, on the second floor of a building in a mall. Now, we operate more than 45 Urgent, Primary, and Emergency Care clinics throughout the Pacific Northwest.
Our mission is to make healthcare easy by delivering innovative, high-quality, convenient care that puts patients first.
With conveniently located neighborhood clinics, easy online scheduling, same-day visits, evening and weekend hours, compassionate care teams, and monthly Free Nights, we're committed to providing better access to healthcare.
Don't just take our word for it—stop by a clinic near you and experience Beyond Better™ healthcare.
Offices: 11958 SW Garden Pl, Tigard, Oregon 97223, US
How many Customer Service & Support jobs are open in Redmond, WA right now?
There are currently 390 open customer service & support positions in Redmond, WA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Redmond, WA?
Companies currently hiring include Microsoft, SpaceX, Kroger, Starbucks, Great Clips Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Redmond, WA?
Yes — 44 of the 390 open customer service & support positions offer remote or hybrid work (11 remote, 33 hybrid).
How do I apply for Customer Service & Support jobs in Redmond, WA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.