Redmond, Washington, United States · Hybrid
$120k–$261k/yr
Overview Commercial Engineering & AI (CEAI) partners closely with stakeholders to accelerate the transformation of Microsoft’s commercial business into a frontier organization. We bring together AI‑native engineering, mo…
Skills: Product Management, AI Strategy, Generative AI, Large Language Models, Product Roadmap
Redmond, Washington, United States · On-site
$25/hr–$34/hr
About Crossover Health Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the compa…
Skills: Phlebotomy, Immunization Services, Patient Vitals, Medical History Taking, Insurance Verification
Redmond, Washington, United States · On-site
$23/hr–$26/hr
Treatment Coordinator 📍 Location: Downtown Redmond, WA 💲 Pay: $23–$26 per hour 🕒 Schedule: Full-Time (32–38 hours per week) Are you a people person who enjoys building relationships and providing exception…
Skills: Customer Service, Communication, Organization, Detail Oriented, Computer Literacy
Redmond, Washington, United States · On-site
$18/hr–$27/hr
Retail Sales Associate – Part-time We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help peo…
Skills: Customer Service, Retail Sales, Cash Handling, Visual Merchandising, Consultative Selling
Redmond, Washington, United States · Hybrid
$31/hr–$59/hr
Overview The Office of the CTO (OCTO) for Microsoft is chartered with understanding, shaping, and accelerating technologies and their impact across Microsoft, industry, and society. OCTO leads investments in emerging tec…
Skills: Calendar Management, Travel Coordination, Expense Reconciliation, Event Planning, Budget Management
Redmond, Washington, United States · On-site
$25/hr–$40/hr
Job DetailsJob Location: Alexanders Heating - Redmond, WA 98052Position Type: Full TimeSalary Range: $25.00 - $40.00 HourlyPosition: HVAC Service Tech Reports To: Service Manager Purpose The HVAC Service Tech will provid…
Skills: HVAC Diagnostics, Residential Maintenance, Gas Furnace Repair, Heat Pump Service, Air Conditioning Repair
Redmond, Washington, United States · On-site
$17/hr–$24/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Customer Service, Cash Handling, Inventory Management, Retail Sales, Communication
Redmond, Washington, United States · On-site
$22/hr–$22/hr
Ready to Take Your Leasing Career to the Next Level? Join AMLI Redmond Way’s Exciting New Lease-Up! Are you a dynamic and driven leasing professional looking for your next big opportunity in property management? AMLI Res…
Skills: Leasing, Sales, Customer Service, Marketing, Resident Relations
Redmond, Washington, United States · On-site
$21/hr–$26/hr
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and prof…
Skills: Customer Service, Communication Skills, Basic Math, Food Handling, Retail Operations
Redmond, Washington, United States · On-site
$21/hr–$26/hr
The role of a Deli Clerk: • A Kroger Deli Clerk creates an outstanding customer experience through exceptional service while encouraging other associates to do the same. • As a Deli team member, you will establish and ma…
Skills: Customer Service, Food Production, Cooking Techniques, Communication, Teamwork
Redmond, Washington, United States · On-site
$21/hr–$26/hr
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage associat…
Skills: Customer Service, Cash Handling, Communication Skills, Basic Math, Conflict Resolution
Redmond, Washington, United States · On-site
$29/hr–$40/hr
Job Description: Installation Technician II ITW Food Equipment Group LLC designs and manufactures commercial food equipment for food service and retail customers through its subsidiaries. The company’s products include w…
Skills: Equipment Installation, Mechanical Troubleshooting, Electrical Systems, Welding, Hydraulics
Redmond, Washington, United States · On-site
$85k–$90k/yr
Salary: $85000 - $90,000 /year Pay Grade: 13 Other Forms of Compensation: As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. W…
Skills: Event Planning, Stakeholder Management, Budgeting and Billing, Logistics Coordination, Vendor Management
Redmond, Washington, United States · On-site
Company Description Customer Service Representative We are looking for team-oriented individuals with personality, people skills, and high energy! Our CSR’s greet customers, answer phones, take orders and prepare pizza w…
Skills: Customer Service, Order Processing, Cash Handling, Food Preparation, Telephone Communication
Redmond, Washington, United States · On-site
$29/hr–$40/hr
Job Description: Installation Technician ITW Food Equipment Group LLC designs and manufactures commercial food equipment for food service and retail customers through its subsidiaries. The company’s products include ware…
Skills: Equipment Installation, Mechanical Troubleshooting, Electrical Systems, Welding, Hydraulics
Redmond, Washington, United States · On-site
$20/hr–$24/hr
The Assistant Golf Professional at The Golf Club at Redmond Ridge will be responsible for assisting in the management of the golf operation relating to delivering an exceptional golf experience including managing the gol…
Skills: Golf Operation Management, Teaching Golf Lessons, Event Execution, Staff Supervision, Merchandising
Redmond, Washington, United States · On-site
$150/hr–$250/hr
Company: Chronim Delivery and Logistics Location: Seattle Metropolitan Area Job Type: Independent Contractor Job Description Chronim Delivery and Logistics is seeking dependable Delivery Drivers to join our team. Drivers…
Skills: Delivery Driving, Cargo Van Operation, Multi-drop Routing, Customer Service, Package Loading
Redmond, Washington, United States · On-site
$95k–$100k/yr
Salary: $95,000-100,000 /year Pay Grade: 14 Other Forms of Compensation: As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We…
Skills: Event Planning, Team Leadership, Stakeholder Management, Operational Process Development, Vendor Management
Redmond, Washington, United States · On-site
$83k–$137k/yr
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascin…
Skills: Customer Relationship Management (CRM), Direct Selling, Network Technologies, Prospecting, Sales Presentations
Redmond, Washington, United States · On-site
$700/hr–$800/hr
Benefits: Company parties Flexible schedule Free uniforms Opportunity for advancement Training & development Immediate positions available and we would love for you to join us. Apply Today Start as early as next week! Jo…
Skills: House cleaning, Time management, Attention to detail, Physical stamina, Driving
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Own the end-to-end strategy and delivery of AI-powered support experiences and agent-based workflows to improve customer outcomes. Lead cross-functional teams in prototyping, experimenting, and scaling intelligent systems that automate support resolution.
Requires a Bachelor's degree and at least 5 years of experience in product management or software development. Preferred candidates have extensive experience in taking AI products to market and improving product metrics through data-driven iteration.
Commercial Engineering & AI (CEAI) partners closely with stakeholders to accelerate the transformation of Microsoft’s commercial business into a frontier organization. We bring together AI‑native engineering, modern platforms, and deep commercial insight to reimagine how work gets done - at scale and with impact. Our mission is to unlock new ways of operating through intelligent systems while creating the conditions for our teams to do the most meaningful work of their careers. If you’re excited to build, experiment, and shape the future of commercial execution with AI at the core, we invite you to apply.
As part of CEAI, the Support Experience Group (SxG) is leading the transformation of Microsoft’s support ecosystem into an AI-first, agent-powered model. We build intelligent platforms and reusable AI agents that diagnose, guide, and resolve customer support issues thereby improving time-to-resolution and enabling engineers to focus on complex, high-value scenarios.
In this role, you will own and deliver a portfolio of AI-powered support experiences and agent-based workflows that improve customer outcomes and deliver on self-help success at a global scale. You won’t just write specs, you’ll prototype, experiment, and drive outcomes in close partnership with engineering, data, design, and service delivery teams. You’ll build intelligent systems that continuously learn and improve through real-world usage, leveraging experimentation and AI-assisted workflows to accelerate iteration in improving customer outcomes in support.
This role offers the opportunity to directly drive the evolution of AI-powered customer support systems at Microsoft. You will work on systems that operate at global scale, deliver measurable customer and business impact, and shape how intelligent agents are applied to real-world support workflows. This is a hands-on, builder-focused role for someone who thrives in ambiguity, thinks like a builder, and leads with data, experimentation, and delivered product outcomes.
If you're excited to build AI-powered systems, lead large-scale transformation, and deliver measurable results, we encourage you to apply.
Own end-to-end product outcomes from strategy through delivery, ensuring measurable customer and business impact
Define product vision, strategy, and roadmap grounded in customer insights, data, and business priorities
Lead the design and delivery of AI-powered support experiences and agent-based workflows, including autonomous resolution capabilities
Drive product execution across engineering, data, design, and service delivery teams, delivering scalable, high-quality solutions
Lead prioritization, backlog management, and cross-team alignment, focusing teams on the highest-impact work
Use live-site signals, experimentation, and operational KPIs to drive continuous product improvement, owning evaluation metrics and iteration velocity
Rapidly prototype and validate new ideas using AI tools, accelerating learning and reducing time from concept to impact
Drive go-to-market, readiness, and change management, partnering across stakeholder teams to land new agent capabilities and accelerate adoption
Communicate strategy, trade-offs, and results to cross-org stakeholders, building alignment and influence across organizational boundaries
Champion Responsible AI principles, ensuring agent-based experiences are safe, grounded, transparent, and compliant with Microsoft's AI standards, privacy, and security requirements
Bachelor's Degree AND 5+ years experience in product/service/program management or software development OR equivalent experience.
Bachelor's Degree AND 8+ years experience in product/service/program management or software development OR equivalent experience.
2+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework).
4+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).
4+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).
Experience taking products or systems from concept to real-world usage, validating ideas quickly through prototyping and iteration.
Experience using data, live-site signals, and experimentation to drive product improvements and measure impact
Experience working with or strong interest in AI-driven products (e.g., generative AI, LLMs), with the ability to quickly learn and apply new techniques
Communication and stakeholder-management skills, with a track record of influencing cross-functional teams without direct authority.
Product Management IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.
Offices: 1 Microsoft Way, Redmond, Washington 98052, US · 1 Denison Street, North Sydney, NSW 2060, AU · 1950 Meadowvale Blvd, Mississauga, Ontario L5N 8L9, CA · 39, Quai du Président Roosevelt, Issy-les-Moulineaux, Île-de-France 92130, FR · Walter-Gropius-Straße 5, München, 80807, DE
There are currently 212 open customer service & support positions in Redmond, WA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Microsoft, Compass Group, Starbucks, Albertsons Companies, SpaceX, among others. Browse the listings above to see every active employer.
Yes — 36 of the 212 open customer service & support positions offer remote or hybrid work (12 remote, 24 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
