Charlotte, North Carolina, United States · Hybrid
$131k–$304k/yr
Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer e…
Skills: Technical Support, Product Management, Strategy Development, AI/LLM Integration, Tooling Portfolio Management
Redmond, Washington, United States · On-site
Create an outstanding customer experience through exceptional service. Establish and maintain a safe, clean and fresh environment that encourages our customers to return. Assist the department manager in reaching sales a…
Skills: Customer service, Communication skills, Basic math, Stress management, Retail experience
Redmond, Washington, United States · On-site
$24/hr–$35/hr
About Indigo Urgent Care Indigo Urgent Care, a MultiCare Company, is the leading urgent care provider in the pacific northwest. With over 400,000 5-star reviews, Indigo is transforming health care through a truly people-…
Skills: Clinical tasks, Patient care coordination, Customer service, Clinic management, Occupational medicine
Redmond, Washington, United States · On-site
$83k–$137k/yr
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascin…
Skills: Direct selling, Customer relationship management, Sales presentations, Prospecting, Cold calling
Redmond, Washington, United States · On-site
$16/hr–$28/hr
Job Description:Sales & Service (Tire Installation, Maintenance & Sales) The Sales & Service position is responsible for the sales, service and maintenance of tires and wheels, providing excellent customer service and co…
Skills: Tire installation, Tire maintenance, Wheel balancing, TPMS calibration, Battery testing
Redmond, Washington, United States · On-site
$27/hr–$30/hr
Job Opportunity: Pest Control Technician at Fikes Are you passionate about maintaining healthy and safe environments? Do you have a knack for problem-solving and enjoy working independently? If so, we have an exciting op…
Skills: Pest control, Property inspection, Problem-solving, Customer service, Time management
Redmond, Washington, United States · On-site
$40/hr–$60/hr
Benefits: Opportunity for advancement Training & development Benefits: Product discounts Create your own schedule for the perfect work-life balance Earn paid commissions on all sales at the time of sale, not install Acce…
Skills: Sales, Interior design, Home organizing, Communication, Customer service
Redmond, Washington, United States · On-site
$25/hr–$26/hr
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Skills: Relationship building, Customer service, Cash handling, Sales, Problem solving
Redmond, Washington, United States · On-site
$23/hr–$28/hr
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
Skills: Pharmacy operations, Prescription fulfillment, Patient care, Immunization administration, Customer service
Redmond, Washington, United States · On-site
• Performs the manager-on-duty role during 3rd shift. • Anticipates and responds to guests in a friendly and positive manner. • Responsible for providing the highest level of service. • Process check-…
Skills: Night audit, Guest service, Financial reporting, Cash handling, Reservation management
Redmond, Washington, United States · On-site
$25/hr–$26/hr
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Skills: Relationship Building, Customer Service, Cash Handling, Financial Advisory, Problem Solving
Redmond, Washington, United States · On-site
$20/hr–$21/hr
Music & Arts helps musicians start their journey to fill the world with music. We are looking for customer-centric individuals who want to join our team this peak season. As a seasonal sales associate, you will help cust…
Skills: Customer service, Sales, Retail operations, Communication skills, Teamwork
Redmond, Washington, United States · On-site
Job Description California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The lis…
Skills: Pharmacy assistance, Prescription processing, Customer service, Inventory management, Cash handling
Redmond, Washington, United States · On-site
Job Description California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The lis…
Skills: Pharmacy operations, Prescription processing, Customer service, Inventory management, Data entry
Redmond, Washington, United States · On-site
Job Description California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The lis…
Skills: Pharmacy management, Pharmacist-in-charge duties, Team leadership, Performance management, Regulatory compliance
Redmond, Washington, United States · On-site
Job Description California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The lis…
Skills: Customer service, Cash handling, Pharmacy assistance, Inventory management, Stocking
Redmond, Washington, United States · On-site
Job Description California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The lis…
Skills: Dispensing medications, Patient counseling, Drug interaction checking, Inventory management, Regulatory compliance
Redmond, Washington, United States · On-site
Job Description California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The lis…
Skills: Hearing aid dispensing, Ear impression taking, Hearing device fitting, Member service, Mentoring
Redmond, Washington, United States · On-site
Job Description California applicants: Please click here to review the Costco Applicant Privacy Notice. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The lis…
Skills: Food preparation, Sanitation, Food safety, Equipment maintenance, Inventory management
Redmond, Washington, United States · On-site
$75/hr
ABOUT US For over 40 years, 24 Hour Fitness has been a leader in the industry, driven by our mission to help our community live healthier and happier through the transformative power of fitness. With clubs nationwide, we…
Skills: Personal training, Fitness coaching, Sales, Client retention, Program design
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You will define and drive the multi-year strategy for the support tooling portfolio while integrating AI technologies to enhance agent productivity and customer experience. Additionally, you will lead cross-functional coordination to align engineering and support operations behind a shared technical vision.
Candidates must possess a Bachelor's degree in Computer Science or a related field and at least 10 to 15 years of relevant technical support or product management experience. A proven track record in setting strategy for platform portfolios and applying AI capabilities to support scenarios is required.
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.
In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Principal Technical Support Engineer, you will engage with executive level customers and development teams across Microsoft to enable resolution of highly complex technical issues and drive appropriate product changes. This opportunity will allow you to accelerate your career growth, hone your deep technical expertise and become a technical leader within Microsoft.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Technical Support Engineering IC6 - The typical base pay range for this role across the U.S. is USD $130,900 - $277,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $303,600 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.
Offices: 1 Microsoft Way, Redmond, Washington 98052, US · 1 Denison Street, North Sydney, NSW 2060, AU · 1950 Meadowvale Blvd, Mississauga, Ontario L5N 8L9, CA · 39, Quai du Président Roosevelt, Issy-les-Moulineaux, Île-de-France 92130, FR · Walter-Gropius-Straße 5, München, 80807, DE
There are currently 390 open customer service & support positions in Redmond, WA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Microsoft, SpaceX, Kroger, Starbucks, Great Clips Inc., among others. Browse the listings above to see every active employer.
Yes — 44 of the 390 open customer service & support positions offer remote or hybrid work (11 remote, 33 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
