Porto, Portugal · Hybrid
About Us Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and man…
Skills: Desk-side Support, Microsoft Teams Rooms, AV Troubleshooting, Windows 10/11, macOS
Porto, Portugal · Remote OK
$920/hr–$1k
Come and work with us. Do you want to contribute to an outstanding customer representative service? Are you Dutch native or fluent with strong English communication skills? Looking to make your career abroad in a multicu…
Skills: Dutch Proficiency, English Proficiency, Customer Support, Written Communication, Phone Communication
Porto, Portugal · Remote OK
$920/hr–$1k
Come and work with us. Do you want to contribute to an outstanding customer representative service? Are you French native or fluent with strong English communication skills? Looking to make your career abroad in a multic…
Skills: French Fluency, English Fluency, Customer Support, Written Communication, Phone Conversation Skills
Porto, Portugal · Hybrid
<p>TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of …
Skills: Cloud Infrastructure, SaaS Operations, IT Systems Administration, API Integration, Terraform
Porto, Portugal · Hybrid
<p>TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of …
Skills: Cloud infrastructure, AWS, Azure, GCP, SaaS operations
Porto, Portugal · Remote OK
$920/hr–$1k
Come and work with us. Do you want to contribute to an outstanding customer representative service? Are you Spanish native or fluent with strong English communication skills? Looking to make your career abroad in a multi…
Skills: Spanish Proficiency, English Proficiency, Customer Support, Written Communication, Verbal Communication
Porto, Portugal · Remote OK
$920/hr–$1k
Come and work with us. Do you want to contribute to an outstanding customer representative service? Are you Italian native or fluent with strong English communication skills? Looking to make your career abroad in a multi…
Skills: Italian Proficiency, English Proficiency, Customer Support, Written Communication, Verbal Communication
Porto, Portugal · Remote OK
$920/hr–$1k
Come and work with us. Do you want to contribute to an outstanding customer representative service? Are you Spanish native or fluent with strong English communication skills? Looking to make your career abroad in a multi…
Skills: Spanish Proficiency, English Proficiency, Customer Support, Written Communication, Phone Conversation Skills
Porto, Portugal · Remote OK
$920/hr–$1k
Come and work with us. Do you want to contribute to an outstanding customer representative service? Are you Italian native or fluent with strong English communication skills? Looking to make your career abroad in a multi…
Skills: Italian Proficiency, English Proficiency, Customer Support, Written Communication, Phone Communication
Porto, Portugal · On-site
Âmbito Ajudar na execução do serviço da secção, seguindo a orientação dos gestores e dos membros mais experientes da equipa, nomeadamente, os 1º Cozinheiros, contribuindo para o serviço na bancada que lhe é atribuída e, …
Skills: English, Cooking Procedures & Methods, Customer Orientation, Teamwork, Attention To Detail
Porto, Portugal · On-site
Quer pertencer ao maior grupo português no Setor do Turismo em Portugal? Junte-se à nossa equipa de excelência! Com mais de 100 hotéis presentes em 16 países, poderá pertencer a esta cadeia de hotéis e crescer pessoal e …
Skills: Driving, Customer Service, English Proficiency, Teamwork, Hospitality Management
Porto, Portugal · On-site
Quer pertencer ao maior grupo português no Setor do Turismo em Portugal? Junte-se à nossa equipa de excelência! Com mais de 100 hotéis presentes em 16 países, poderá pertencer a esta cadeia de hotéis e crescer pessoal e …
Skills: Driving License B, Hospitality Experience, English Proficiency, Teamwork, Customer Service
Porto, Portugal · Hybrid
Company:Marsh Risk Description: We are seeking a talented individual to join our Corporate team at Marsh. This role will be based in Porto. This is a hybrid role that has a requirement of working at least three days a we…
Skills: Corporate Client Relationship Management, Non-life Insurance, Financial Analysis, Market Research, Data Analysis
Porto, Portugal · On-site
Company Description Inetum is a global leader in IT services, dedicated to delivering innovative solutions to our clients. We are committed to fostering a dynamic and inclusive work environment that values diversity, whe…
Skills: Microsoft Intune, SCCM/MECM, Microsoft Entra ID, Active Directory, GPO
Porto, Portugal · On-site
Company Description Inetum is a global leader in IT services, dedicated to delivering innovative solutions to our clients. We are committed to fostering a dynamic and inclusive work environment that values diversity, whe…
Skills: Microsoft Intune, SCCM/MECM, Microsoft Entra ID, Active Directory, GPO
Porto, Portugal · On-site
Bem-vindo ao universo Caetano. Somos a organização que reúne as empresas da Salvador Caetano dedicadas à distribuição e reparação automóvel, com forte presença em Portugal e Espanha. Representamos 21 marcas automóveis, c…
Skills: Internal Invoicing, Repair Order Management, Document Archiving, Insurance Process Management, Fleet Management
Porto, Portugal · Hybrid
Come and work with us. We are looking for a Dutch Quality Specialist to join our team. As a Quality Specialist in this project, your daily responsibilities will include: Strong emphasis on assessing Audits via Data Analy…
Skills: Data Analysis, Quality Assurance, Call Monitoring, Italian Proficiency, English Proficiency
Porto, Portugal · On-site
A Midas é a empresa líder mundial em manutenção e serviços automóvel multimarca. Fazemos parte da Salvador Caetano e a nossa missão é cuidar dos condutores e dos seus veículos, de forma sustentável, contribuindo para a s…
Skills: Workshop Management, Team Leadership, Commercial Ability, Customer Relationship Management, Mechanical Engineering
Porto, Portugal · On-site
Iris Galerie, continua a crescer a ritmo acelerado e procura agora um Vendedor de Galeria. A EMPRESA: A Iris Galerie oferece a experiência única de revelar a beleza dos olhos através do processo de macrofotografia. Criam…
Skills: Sales Consulting, Retail Management, English Proficiency, Mac OS, Customer Service
Porto, Portugal · On-site
Descrição da empresa Na DouroAzul, acreditamos que cada viagem é muito mais do que um simples cruzeiro — é uma experiência que fica na memória. Desde 1993, navegamos com a missão de mostrar ao mundo o encanto do rio Dour…
Skills: Vessel Command, Maritime Legislation, Inland Navigation, First Aid, Firefighting
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Provide hands-on IT support for office colleagues and executives, focusing on endpoint devices and meeting room technology. Manage the device lifecycle and provide physical infrastructure support for networks and cabling.
Requires proven experience in onsite IT support with proficiency in Windows, macOS, and device provisioning tools like Intune or JAMF. Must have strong interpersonal skills and the ability to handle hardware and AV equipment.
Planet is a leading technology company transforming payments by putting customer experience first. We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide.
In recent years, we have experienced significant growth, expanding our services and global presence.
With strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach through acquisitions.
Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers.
This role provides hands-on, in-person support for Planet’s office-based colleagues and executives, covering walk-up support, desk-side fixes, meeting-room and Microsoft Teams Rooms technology, and hands-and-feet support for the infrastructure and other IT teams. Day to day, you will be the visible face of IT in the office, resolving issues quickly, preparing devices and spaces, and keeping collaboration technology reliable.
What you will do:
Walk-up & desk-side support — Provide in-person support at the tech bar and at desks for endpoint, peripheral, application, and connectivity issues.
Meeting rooms & Teams Rooms — Set up, maintain, and troubleshoot meeting-room AV and Microsoft Teams Rooms; ensure spaces are event-ready.
VIP & executive support — Deliver responsive, white-glove support to senior stakeholders and their events and presentations.
Device lifecycle — Image, provision, deploy, and collect Windows and macOS devices; manage starters, leavers, and hardware refreshes.
Hands & feet — Provide on-site support for infrastructure, networks, and remote teams - cabling, comms rooms, printers, and hardware swaps.
Stock & asset management — Manage local hardware stock and consumables and keep asset records accurate for on-site equipment.
Incident & request handling — Own walk-up and assigned tickets in the ITSM tool (Jira Service Management) to resolution within SLA.
Events & moves — Support office moves, floor changes, and on-site events, coordinating with facilities and other IT teams.
Documentation — Maintain runbooks and asset records; share knowledge with the wider service desk.
Success Measures
Office colleagues and executives supported in person with fast, high-quality resolution; meeting rooms and Teams Rooms reliably event-ready; accurate on-site asset records.
Who you are:
Proven onsite / desk-side IT support experience, ideally supporting senior stakeholders.
Strong hands-on hardware skills across laptops, desktops, peripherals, printers, and mobile devices.
Experience supporting meeting-room AV and Microsoft Teams Rooms.
Good working knowledge of Windows 10/11, macOS, and Microsoft 365.
Device provisioning experience with Intune (Autopilot) and/or JAMF.
Comfortable with basic networking and cabling - patching, Wi-Fi, and comms-room hands-and-feet.
Confident using ITSM tooling and working to SLAs.
Excellent interpersonal skills and a professional, customer-first manner.
Able to work on-site full time and to lift and handle IT equipment as needed.
Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.
Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now.
At Planet, we embrace a hybrid work model, with three days a week in the office.
Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.
Flexible payments, software and tax-free shopping solutions built around your needs, through a single partnership.
Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers. We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day. Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time. Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in over 120 markets. Stay safe: Planet recruiters may reach out on LinkedIn, but all formal communication happens via verified email, phone, or trusted video platforms — never social media messaging. We will never ask you for money or financial details.
Offices: Tully Business Park, Ballinahown, Galway, County Galway Rep, IE · Somerset House, 47-49 London Road, Redhill, Surrey RH11LU, GB · 22 Church Street, 4th Floor Washington Mall Phase II, Hamilton, Bermuda HM11, BM · 140 Yonge St, Suite 200, Toronto, Ontario M5C 1X6, CA · Av. Paseo de la Reforma No. 300, Piso 17, Col. Juarez, Delegacion Cuauhtemoc, Mexico City, Mexico 06600, MX
There are currently 264 open customer service & support positions in Porto, Portugal listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Caetano Auto, Foundever, TeamViewer, nomadify, TheHouseofMercier, among others. Browse the listings above to see every active employer.
Yes — 83 of the 264 open customer service & support positions offer remote or hybrid work (33 remote, 50 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
