Customer Service & Support Jobs in Orlando, FL (Now Hiring) Aug 2026 — Page 126 | Clera

Customer Service & Support Jobs in Orlando, FL (Now Hiring) — 3,187 open — Page 126

Ross Stores, Inc.

Store Protection Specialist

Orlando, Florida, United States · On-site

Entry level

GENERAL PURPOSE: This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye con…

Skills: Loss Prevention, Theft Mitigation, Conflict Resolution, Customer Service, Security Monitoring

Ross Stores, Inc.

Store Protection Specialist

Orlando, Florida, United States · On-site

Entry level

GENERAL PURPOSE: This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye con…

Skills: Loss Prevention, Theft Mitigation, Fraud Detection, Customer Service, Conflict Resolution

Ross Stores, Inc.

Store Protection Specialist

Orlando, Florida, United States · On-site

Entry level

GENERAL PURPOSE: This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye con…

Skills: Loss Prevention, Theft Mitigation, Fraud Detection, Customer Service, Conflict Resolution

Ross Stores, Inc.

Store Protection Specialist

Orlando, Florida, United States · On-site

Entry level

GENERAL PURPOSE: This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye con…

Skills: Loss Prevention, Theft Mitigation, Fraud Detection, Customer Service, Conflict Resolution

Ross Stores, Inc.

Store Protection Specialist

Orlando, Florida, United States · On-site

Entry level

GENERAL PURPOSE: This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye con…

Skills: Loss Prevention, Theft Mitigation, Fraud Detection, Customer Service, Conflict Resolution

Ross Stores, Inc.

Store Protection Specialist

Orlando, Florida, United States · On-site

Entry level

GENERAL PURPOSE: This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye con…

Skills: Loss Prevention, Theft Mitigation, Fraud Detection, Customer Service, Conflict Resolution

Ross Stores, Inc.

Early Morning Stock Associate

Orlando, Florida, United States · On-site

Entry level

HOURS: 4AM GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendl…

Skills: Customer Service, Merchandising, Inventory Management, Retail Operations, Basic Mathematics

Ross Stores, Inc.

Early Morning Stock Associate

Orlando, Florida, United States · On-site

Entry level

GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, t…

Skills: Customer Service, Merchandising, Inventory Management, Cash Handling, Loss Prevention

Ross Stores, Inc.

Overnight Stock Associate

Lake Buena Vista, Florida, United States · On-site

Entry level

GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, t…

Skills: Customer Service, Merchandising, Inventory Management, Retail Operations, Basic Mathematics

Ross Stores, Inc.

Early Morning Stock Associate

Orlando, Florida, United States · On-site

Entry level

HOURS: 4AM GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendl…

Skills: Customer Service, Merchandising, Inventory Management, Cash Handling, Loss Prevention

Ross Stores, Inc.

Early Morning Stock Associate

Orlando, Florida, United States · On-site

Entry level

GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, t…

Skills: Customer Service, Merchandising, Inventory Management, Cash Handling, Loss Prevention

Ross Stores, Inc.

Early Morning Stock Associate

Orlando, Florida, United States · On-site

Entry level

HOURS: 6AM GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendl…

Skills: Customer Service, Merchandising, Inventory Management, Cash Handling, Loss Prevention

Ross Stores, Inc.

Early Morning Stock Associate

Orlando, Florida, United States · On-site

Entry level

HOURS: 6:30AM GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and frie…

Skills: Customer Service, Merchandising, Inventory Management, Cash Handling, Loss Prevention

Ross Stores, Inc.

Early Morning Stock Associate

Orlando, Florida, United States · On-site

Entry level

HOURS: 5AM GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendl…

Skills: Customer Service, Merchandising, Inventory Management, Retail Operations, Cash Handling

Ross Stores, Inc.

Early Morning Stock Associate

Orlando, Florida, United States · On-site

Entry level

HOURS: 6AM GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendl…

Skills: Customer Service, Merchandising, Inventory Management, Cash Handling, Loss Prevention

Ross Stores, Inc.

Early Morning Stock Associate

Orlando, Florida, United States · On-site

Entry level

GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, t…

Skills: Customer Service, Merchandising, Inventory Management, Cash Handling, Loss Prevention

Ross Stores, Inc.

Overnight Stock Associate

Orlando, Florida, United States · On-site

Entry level

Hours: 11PM GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friend…

Skills: Customer Service, Merchandising, Inventory Management, Retail Operations, Loss Prevention

Ross Stores, Inc.

Early Morning Stock Associate

Orlando, Florida, United States · On-site

Entry level

HOURS: 6:30AM GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and frie…

Skills: Customer Service, Merchandising, Inventory Management, Retail Operations, Basic Mathematics

Ross Stores, Inc.

Early Morning Stock Associate

Orlando, Florida, United States · On-site

Entry level

GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, t…

Skills: Customer Service, Merchandising, Inventory Management, Cash Handling, Loss Prevention

Ross Stores, Inc.

Early Morning Stock Associate

Orlando, Florida, United States · On-site

Entry level

HOURS: 4AM GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendl…

Skills: Customer Service, Merchandising, Inventory Management, Cash Handling, Loss Prevention

Store Protection Specialist

Ross Stores, Inc.

Orlando, Florida, United States • On-site

Entry level

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Full-time
high school, associate degree
Posted 37d ago
~40 hrs/week

Responsibilities

Maintain a safe and secure store environment by providing a visible presence to deter theft and fraud. Monitor entrances, exits, and the sales floor while partnering with leadership to minimize operational shortage.

Requirements

Requires a high school diploma or equivalent, with a preference for an associate degree and experience in retail supervision or security. A valid Security Guard License and the ability to meet physical requirements for standing and lifting are preferred.

Full job description

GENERAL PURPOSE:

This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating "command" presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Must embrace Company values and have a mentality to protect the Ross treasure.

ESSENTIAL FUNCTIONS:

Maintaining Safe & Secure Environment:

Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers.
Provides visible "command" presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues.
Removes clutter and ensures safe, clear egress to emergency exits.

Developing Great Teams & Partnerships:

Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner.
Treats all Customers and Associates with respect.
Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc.
Other duties as assigned to support Loss Prevention initiatives.

Personal and Store Brand

Represents and supports the Company brand at all times.
Maintains a professional appearance, in accordance with Company dress code.

Mitigating Theft & Fraud:

Monitors entrances/exits as well as sales floor for potential theft by identifying suspicious behavior.
Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership.
Adheres to Company policy for external theft response.
Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.

Minimizing Operational Shortage:

Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives.
Observes and validates proper checkout procedures for Customers and Associates.

COMPETENCIES:

Manages Work Processes
Business Acumen
Plans, Aligns & Prioritizes
Builds Talent
Collaborates
Leading by Example
Communicates Effectively
Ensures Accountability & Execution

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

High School education or equivalent required, AA degree preferred.
One year retail supervisor experience or similar training preferred.
One year loss prevention/security training preferred.
Active Security Guard License preferred
Ability to work effectively in a fast-paced environment.
Strong communication skills.
Demonstrated ability to build and maintain relationships with the Store team.
Excellent Customer service skills.
Proven ability to effectively resolve conflict.
Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing.

PHYSICAL REQUIREMENTS/ADA:

Consistent timeliness and regular attendance.
Ability to spend up to 100%25 of working time standing, walking, and moving around the Store.
Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling).
Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need).
Certain assignments may require other qualifications and skills.

SUPERVISORY RESPONSIBILITIES:

None

DISCLAIMER

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Related keywords

Loss PreventionSecurity Guard LicenseTheft IndicatorsFraud MitigationRetail SecurityOperational ShortageCode 50 PolicySafety ComplianceConflict ResolutionCommand Presence

About Ross Stores, Inc.

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Say "Yes!" to Success

Industry: Retail
Company size: 10,001+ employees
Founded: 1982
Headquarters: Dublin, CA
LinkedIn followers: 418,608

For the last 40+ years, Ross Stores, Inc. has grown from a six-store chain into an $22.8 billion, Fortune 500 Company. We operate our off-price businesses in a way that keeps costs low so we can pass the savings to our customers. We continue to open new stores and our sales growth has outpaced traditional retailers for the past three years. Ross Dress for Less® has 1,917 stores in 44 states, the District of Columbia, Guam, and Puerto Rico. dd’s DISCOUNTS® has 366 stores in 23 states. Please join our Talent Community to receive the latest updates for your areas of interest, career news, and exciting opportunities at Ross Stores: https://ross.avature.net/talentcommunity Additional information is available at: www.rossstores.com www.ddsdiscounts.com

Offices: 5130 Hacienda Drive, Dublin, CA 94568, US · 1372 Broadway, New York, NY 10018, US · 110 E 9th St, Los Angeles, California 90079, US · 80 Blanchard Rd, Burlington, Massachusetts 01803, US

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