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Install, commission, and perform maintenance and emergency repairs on automated strapping machinery and conveyance systems. Provide technical support and generate detailed service reports while coordinating schedules with area managers.
Requires a minimum of 3 years of field or plant equipment maintenance experience and a high school diploma. Candidates should have a strong electromechanical background and experience with PLCs such as Allen Bradley, Siemens, or B&R.
EAM-Mosca Corp., Hazle Township PA, a dynamic market leader in the area of end-of-line automated packaging machinery and consumable strapping solutions, is seeking a Field Service Technician for the Orlando, FL region.
EAM-Mosca is privately held and retains a unique, focused, entrepreneurial culture. EAM-Mosca also enjoys a blue-chip client base of highly successful North and South American manufacturing companies and has a portfolio of products applicable to a variety of end-use markets. The key to the ongoing success of the business is a system-based product portfolio featuring standard as well as custom engineered packaging machinery solutions and a superior consumable packaging product, complimented by quality technical service and readily available aftersales parts support.
EAM Mosca is seeking experienced self-driven, Field Service Technicians with electromechanical background to support our advanced strapping systems. The Field Service Technician provides on-site and remote support for a suite of strapping solutions both stand alone, and automated machines integrated into our customers conveyance systems.
The Field service techs responsibilities include:
· Install, Commission, equipment in a manner that ensures reliability and high customer satisfaction.
· Perform preventative maintenance, Predictive Maintenance, Emergency repair on all EAM equipment.
· Troubleshoot mechanical and electrical systems utilizing systematic thinking while employing test equipment and hand tools to discover faults and develop plans to report, plan and execute the planned solution.
· Ability to work closely with Mosca Engineering to provide the highest level of customer service.
· Generate service reports that explain the work provided, parts provided and clear understanding of the issue, the solution, and any follow up needed. All done in a timely and professional manner.
· Communicate daily with the area service managers and develop schedules and travel itineraries that meet the needs of our customers and provide ample time to preform the work requested.
· Work with a sense of urgency but remain calm under pressure to ensure the highest level of customer service.
Skills Required:
· Advance understanding of machines and their systems to include but not limited to pneumatic, hydraulic, bearings, levers, channels, pulleys, cams, and camshafts
· Basic experience with Control systems utilizing Allen Bradley, Siemens and B&R PLC’s
· Electromechanical experience with conveyance systems, understanding sensors, electric motors and how they interact.
· Able to use a multimeter, perform point to point, read electrical schematics and trace
· Able to use and read Calipers micrometers.
· Able to take initiative and work independently on a regular basis
· Able to communicate clearly and professionally through both written and verbal medias: Web based service reporting, Video conferencing and face to face interactions.
· Able to travel extensively within the U.S. Monday thru Friday. (80%)
Team, Training and Support:
· In-house training with continuous on the job field training with senior field staff
· Company car
· Corporate expense account / credit card
· Company laptop and cell phone
· All required Personal Safety Equipment
· Company logoed clothing
· All supporting parts inventory needed for equipment maintenance
· Company supplied tools
Experience and education:
· Minimum 3 years of field or plant equipment maintenance experience.
· Spanish is preferred
· Corrugated Industry experience a plus
· Mechanical understanding of strapping machines, Mosca preferred
· High school diploma
· A valid driver's license
· Solid Mechanical / Electrical background
· PLC experience preferred
· Associates Degree a plus
Excellent Pay and Benefits package:
· Medical, Dental and Vision benefits
· 401(k) retirement savings program
· Paid vacation and holidays
· Life Insurance
· Employee assistance programs
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We deliver the world’s most effective and sustainable solutions for safe and secure product handling.
At EAM-Mosca, we provide extremely reliable strapping systems to performance-focused customers. The unbeatable combination of Mosca machinery with EAM-Mosca strapping and support programs has provided the foundation for our company success and reputation. We pride ourselves in performance excellence in demanding applications where efficiency and reliability are essential. Founded in 1982, EAM-Mosca Corporation became a leading provider of automatic strapping systems, building a market base in a range of industrial packaging, bundling, and unitizing applications. EAM-Mosca is headquartered in Hazle Township, PA, with company facilities in Canada, Mexico, and distributor partnerships throughout its market area of the Americas and Caribbean. With over 25,000 machine installations in industries as diverse as corrugated, commercial print, mailing, pharmaceutical distribution, warehousing, consumer and industrial goods, EAM-Mosca offers a performance-driven focus that provides matchless reliability and productivity throughout each system’s life. Our German parent Mosca GmbH has been the plastic strapping technology leader since 1966. Its product line spans from operator cycled strappers for off-line applications, to fully automatic in-line models tailored to meet application-specific requirements.
Offices: 675 Jaycee Drive, Hazle Township, Pennsylvania 18202, US · 170 William Smith Drive, Whitby, Ontario L1N9N3, CA · Av Las Torres No. 800, Col. Los Morales, San Nicolas de los Garza, NL 66440, MX
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