Oklahoma City, Oklahoma, United States · Hybrid
Overview Tier 1 Helpdesk Technician (EITAAS-2026-25364): Bowhead Logistics Management LLC, a UIC Government Services company, is seeking driven IT professionals to join its Enterprise Service Desk (ESD) as a Helpdesk Tec…
Skills: First-Line Troubleshooting, Incident Management, ServiceNow, Customer Service, Ticket Handling
Oklahoma City, Oklahoma, United States · On-site
$16/hr–$18/hr
Benefits: Dental insurance Training & development Vision insurance ARE YOU HARD WORKING? DO YOU LIKE TO HAVE FUN AT WORK? DO YOU VALUE SERVICE TO OTHERS AND MAKING CUSTOMERS HAPPY? Do you want to work with a company who …
Skills: Heavy lifting, Customer service, Teamwork, Work ethic, Time management
Oklahoma City, Oklahoma, United States · On-site
$17/hr–$20/hr
Benefits: Dental insurance Training & development Vision insurance Strong. Reliable. Fun. Paid to Move. Pink Zebra Moving is not your average moving company. We're high-energy, professional, customer-loved, and proud of …
Skills: Driving, Heavy Lifting, Teamwork, Customer Service, Punctuality
Oklahoma City, Oklahoma, United States · On-site
$21/hr–$22/hr
Company Description New Horizon Logistics LLC is an Amazon DSP known for its exceptional delivery performance operating out of Amazon Warehouse DOK4. As a Delivery Driver with us, you will play a crucial role in ensuring…
Skills: Safe Driving, Routing Navigation, Customer Service, Package Handling, Time Management
Oklahoma City, Oklahoma, United States · On-site
$13/hr–$15/hr
Benefits: 401(k) Bonus based on performance Company car Company parties Dental insurance Employee discounts Free food & snacks Free uniforms Health insurance Paid time off Training & development Vision insurance What we …
Skills: Pest Control, Chemical Handling, Customer Communication, Route Management, Basic Mathematics
Oklahoma City, Oklahoma, United States · On-site
Benefits: Bonus based on performance Competitive salary Dental insurance Health insurance Paid time off Vision insurance FASTSIGNS OKC is seeking an Inside Sales Representative to join our team! Your responsibilities wil…
Skills: Consultative Sales, Customer Service, Project Coordination, Estimate Generation, Relationship Building
Oklahoma City, Oklahoma, United States · On-site
Benefits: Bonus based on performance Competitive salary Dental insurance Health insurance Paid time off Vision insurance FASTSIGNS OKC is seeking an Inside Sales Representative to join our team! Your responsibilities wil…
Skills: Consultative Sales, Customer Service, Project Coordination, Estimate Generation, Relationship Building
Oklahoma City, Oklahoma, United States · On-site
Job DetailsJob Location: 4913 W Reno - Oklahoma City, OK 73127Position Type: Full TimeTravel Percentage: NoneJob Shift: DayOklahoma City Indian Clinic (OKCIC) is a non-profit corporation that provides culturally sensitiv…
Skills: Patient Scheduling, Dental Terminology, Dentrix, EHR/RPMS, Insurance Verification
Oklahoma City, Oklahoma, United States · On-site
Job DetailsJob Location: Oklahoma City, OK 73108Position Type: Full TimeTravel Percentage: Up to 50% KRAMER PRO is growing, and we're growing our Live Events and Rentals team. This is a hybrid sales and production role w…
Skills: Client Relationship Management, Project Logistics, Onsite Production Management, AVL Production, Quoting
Oklahoma City, Oklahoma, United States · On-site
Description The Dental Office Business Assistant is the welcoming face and voice of our clinic, providing exceptional customer service and administrative support. You will greet patients warmly, manage phone and email co…
Skills: Customer Service, Administrative Support, Appointment Scheduling, Insurance Claims Processing, Payment Handling
Oklahoma City, Oklahoma, United States · On-site
$16/hr–$17/hr
About the Role We are seeking a courteous and friendly wheelchair NEMT Driver who can deliver excellent customer service consistently. Drivers must assist clients getting in and out of the vehicle and assist clients with…
Skills: Customer Service, Wheelchair Assistance, Safe Driving, GPS Navigation, Patient Transport
Oklahoma City, Oklahoma, United States · On-site
$13/hr–$13/hr
Front Desk Receptionist – Part Time Location: Oklahoma City, OK A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic servi…
Skills: Customer Service, Sales, Communication, Persuasion, Payment Processing
Oklahoma City, Oklahoma, United States · On-site
$17/hr–$21/hr
Join a Fast-Growing Team with Advancement Opportunities If you’re looking for an opportunity to join a fast-growing company where your work makes a real impact and advancement opportunities are available, Flood Res…
Skills: Water Damage Restoration, Carpet Cleaning, Remediation, Customer Service, Property Stabilization
Oklahoma City, Oklahoma, United States · On-site
Overview Tier 2 Helpdesk Technician (EITAAS-2026-24727): Bowhead seeks a Tier 2 Helpdesk Technician that will provide multiple tier support to end users. They will support a newly awarded contract providing the initial s…
Skills: Windows 10, Hardware Troubleshooting, Network Troubleshooting, Microsoft Office Suite, Remedy
Oklahoma City, Oklahoma, United States · On-site
Now Hiring: CMV (Non-CDL) Driver Location: OKC, Oklahoma | Schedule: Full-Time, Non-Exempt Deliver with Precision. Represent with Pride. At Mygrant Glass, we’re looking for a dependable and safety-driven CMV (Non-C…
Skills: Commercial Motor Vehicle Operation, Warehouse Operations, Inventory Management, Forklift Operation, Route Delivery
Oklahoma City, Oklahoma, United States · On-site
$100k–$120k/yr
The Opportunity: If you enjoy being client-facing, then this is the position for you! Serving as a field service provider for TrueCar, the Dealer Performance Manager is responsible for engaging, managing, and retaining d…
Skills: Relationship Management, Digital Media Advertising, Data Presentation, Consultative Selling, Client Service
Oklahoma City, Oklahoma, United States · On-site
$60k–$85k/yr
Benefits: 401(k) 401(k) matching Company car Dental insurance Health insurance Paid time off ervpro Team Jones is hiring a Business Development Executive Benefits Competitive compensation Superior benefits Career progres…
Skills: B2B Sales, Contract Negotiation, CRM Management, Account Management, Strategic Planning
Oklahoma City, Oklahoma, United States · On-site
$60k–$85k/yr
Benefits: 401(k) 401(k) matching Company car Dental insurance Health insurance Paid time off ervpro Team Jones is hiring a Business Development Executive Benefits Competitive compensation Superior benefits Career progres…
Skills: B2B Sales, Contract Negotiation, CRM Management, Account Management, Strategic Planning
Oklahoma City, Oklahoma, United States · On-site
LifeShield is seeking exceptional individuals to join our team in the role of Life Operations Agent. The Life Operations Customer Service Representative primary function is to review, balance and post group premiums, as …
Skills: Customer Service, Data Entry, MS Office, Problem Solving, Time Management
Oklahoma City, Oklahoma, United States · On-site
Company Description Sunshine Express Logistics is a locally owned and operated Amazon DSP dedicated to providing exceptional delivery service to our community. Location Address: DOK4 at 6801 S. Air Depot Blvd, Oklahoma C…
Skills: Safe Driving, GPS Navigation, Package Handling, Customer Service, Time Management
Oklahoma City, Oklahoma, United States • Hybrid
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Act as the first point of contact for IT requests, performing initial assessment, categorization, and basic troubleshooting. Manage the lifecycle of support tickets via ServiceNow and escalate complex issues to specialized teams.
Requires a high school diploma and 2+ years of technical experience, or an associate degree. Must be capable of obtaining a DoD Secret clearance and possess strong communication skills.
Tier 1 Helpdesk Technician (EITAAS-2026-25364):
Bowhead Logistics Management LLC, a UIC Government Services company, is seeking driven IT professionals to join its Enterprise Service Desk (ESD) as a Helpdesk Technician 1. Bowhead supports the Enterprise Information Technology as a Service (EITaaS) contract for the Department of the Air Force as a Contractor Team Arrangement (CTA) partner, helping transform Air Force IT from a base-centric model into an advanced enterprise service delivery model.
This is a first-contact triage role and the entry point onto the desk. You are the customer’s first impression of the enterprise, responsible for quickly assessing each request, resolving what you can on the spot, and routing the rest to the right place.
You will manage and prioritize incoming support requests, judge the nature and urgency of each issue, categorize it correctly, and route it to the appropriate support tier. By walking users through basic solutions and self-help resources, you aim to resolve straightforward issues on first contact and deliver an excellent customer experience under pressure.
Operations run 24/7, and you will be assigned to a Day, Swing, or Night shift (detailed below), which may include weekends. New technicians complete approximately three weeks of training, and strong performers become eligible for a hybrid schedule after demonstrating consistent quality and attendance.
This position supports a 24/7 operation. The IT Helpdesk Agent will be assigned to one of the following shifts, which may include weekends:
Day Shift: 8:00am - 4:30pm
Swing Shift: 11:30am - 8:00pm
Night Shift: 8:45pm - 5:15am
These shifts, or any variation of them, may be assigned as business needs grow.
Job duties will include but are not limited to:
Required
Desired
What You Can Expect at Bowhead
A mission that matters. The Enterprise Service Desk is the front door to Air Force IT, and the work you do keeps the enterprise moving.
Room to grow. Bowhead invests in its people through structured training, tuition/certification reimbursement, and a clear path from Tier 1 to Tier 2 and beyond. Strong performers earn hybrid eligibility after demonstrating consistent quality and attendance.
A team that backs you. As a UIC Government Services company, Bowhead pairs the stability of an Alaska Native Corporation with the close-knit culture of a service desk that looks out for one another.
Physical Demands:
SECURITY CLEARANCE REQUIREMENTS: Must be able to obtain or maintain a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location.
This position is covered by the Service Contract Labor Standards (SCA). Pay and benefits meet or exceed the minimum amounts set in the Department of Labor wage determination applicable to the work location and incorporated into the contract.
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Committed to your Success!
UIC Government Services and its Bowhead Family of Companies are a division of Ukpeaġvik Iñupiat Corporation, an Alaskan Native Corporation. Known simply as Bowhead, we are a top ANC that's been in business for nearly 25 years. Bowhead’s 3000 employees and 300 contracts provide premier support to defense and civilian government agencies across the United States, and the world. Headquartered in Springfield, Virginia, and with 15 offices across the U.S., Bowhead offers services in Systems & Information Technology, Logistics & Marine, Engineering & Program Management, Manufacturing & Products, and Advanced Technology. Our unique, flexible, and streamlined contracting processes offer Sole Source options and numerous contract vehicles for customers’ convenience.
Offices: 6564 Loisdale Court, Suite 900, Springfield, Virginia 22150, US · 4975 Lacross Road, Suite 210, North Charleston, SC 29406, US · 15163 Dahlgren Road, Suite 103, King George, VA 22485, US · 7282 Plantation Road, Suite 402, Pensacola, FL 32504, US · 1000 Shiloh Road, Suite 500, Plano, TX 75074, US
There are currently 886 open customer service & support positions in Oklahoma City, OK listed on Clera. New openings are added daily as companies post roles.
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